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“Excellent Business Hotel” 5 of 5 bubbles
Review of The Oberoi - TEMPORARILY CLOSED

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The Oberoi - TEMPORARILY CLOSED
Ranked #3 of 704 Hotels in New Delhi
Certificate of Excellence
London, United Kingdom
Level Contributor
300 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
“Excellent Business Hotel”
5 of 5 bubbles Reviewed 19 February 2012

The Oberoi chain of hotels is notable for its excellent service and this hotel is no exception. Oberoi hotels may be categorised as veering more towards business or leisure, in my opinion One only has to look at those in Agra and Jaipur to see the luxury pleasure grounds that have been created. The Oberoi New Delhi is definitely directed more for the business traveller. This is not a criticism as the hotel's facilities are high class and the service discrete and charming.

The food is good but.... It seems that Oberoi hotels are adverse to serving bacon with the eggs. It seems that it comes separately usually once the eggs have been eaten. Remember that it is bacon and eggs. This also occurred in Kolkata. Separately the eggs were not as ordered but replacement was done with smiles.

The location is ecellent being just five minutes by car from Kkhan market for those requiring some retail therapy. I concur with previous comments about the higher the floor the better the view. We had a direct bearing on Humayun's Tomb. Rooms are clean and comfortable.

Room Tip: Higher the better
See more room tips
  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SueKot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at The Oberoi - TEMPORARILY CLOSED, responded to this review, 20 February 2012
Dear Guest,

We sincerely thank you for your encouraging and kind words of praise for our hotel and services.

I have taken careful note of your comment on the breakfast service and will take steps to improve the same. Thank you for your feedback.

We look forward to welcoming you again shortly.

Warm regards
Reuben Kataria
Executive Assistant Manager Food and Beverage
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,746 reviews from our community

Traveller rating
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    78
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    11
See reviews for
243
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677
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (341)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Worthing, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 February 2012

We have good news and bad news.
The Good news is that you were right about the Taj Mumbai being a beautiful and magnificent building.
The Bad news for the Taj is that:-
Your rooms are better.
Your room service people and cleaners are better.
Your reception and front office staff are 100% better, more customer orientatated and engaging.
Your serving staff are wholly professional and cater for the people they serve and obviously care for compared to a disinterested and unprofessional (Other than one or two ladies who sort to make a difference) muddle.
Your food is beyond excellent and deserves special praise
So Taj one point and Oberoi all the rest.
We will always seek out the Oberoi in our future travels and recommend you without reserve.
Clive & Dee Weatherley

Room Tip: The higher the better view, It really does not matter the room will be good and service great
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank clive_weatherley52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at The Oberoi - TEMPORARILY CLOSED, responded to this review, 20 February 2012
Dear Mr Weatherley,

I sincerely thank you for your encouraging and kind words of praise for our hotel and services. Your generous indication of our performance will be a source of inspiration to our staff.

We look forward to welcoming you back to the hotel

The team at The Oberoi New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
260 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 12 February 2012

The Oberoi New Delhi is a wonderful hotel in the midst of the chaos of New Delhi.
Service is unsurpassed - staff continually looking for ways to make my stay comfortable. The facilities are clean and comfortable, the food outstanding.
I would rate higher if I could.....

Room Tip: High rooms have better views.
See more room tips
  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mgtravles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at The Oberoi - TEMPORARILY CLOSED, responded to this review, 15 February 2012
Dear Guest,

We sincerely thank you for your encouraging and kind words of praise for our hotel and services.

We look forward to welcoming you again shortly.

Warm regards
The team at The Oberoi, New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
79 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 11 February 2012

5/5 Checking in/out: Extremely efficient and hassle free. A signature was all that was required and then off to the room.

4/5 Room: Extremely well laid out and furnished, sort of what one would expect.

4/5 Ambience/General: This older style or colonial style property is very comfortable with classic stely large lounge, large and comfortable reception areas.

Food
4/5 Breakfast; a good selection of buffet items and a selection of hot plated can be ordered if required.

4/5 Dinner; quite a wide selection of dishes covering International and Asia cuisine. Six of us had dinners and all the plates were appealing.

4/5 Beers/Wines; Quite a good selection to choose from.

5/5 Pool; while I did not try it, it certainly looked very welcoming, large and clean. Some of our guests tried the Massage and said it was first rate.

5/5 Staff; a very warm friendly, polite and professional set of staff.

Average Summary Score: 4.38 / 5

Excellent for business and I am sure equally pleasant for leisure. I wish I could have stayed longer. Value for money = yes.

  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank JMFTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at The Oberoi - TEMPORARILY CLOSED, responded to this review, 15 February 2012
Dear Guest,

I sincerely thank you for your encouraging and kind words of praise for our hotel and services. Your generous indication of our performance will be a source of inspiration to our staff.

We look forward to welcoming you back to the hotel

The team at The Oberoi New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Salvador, El Salvador
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 February 2012

This hotel and its staff were the highlight of my monthlong trip to India. I am a seasoned traveler, and I can say that I have never received the courteousness that I received from people like Karishma, one of the hotel's lobby attendants. She went out of her way to help us find everything my daughter and I needed and wanted to do while in the city. For anyone looking to visit a foreign place that makes you feel as though you are home, this is the hotel to choose! : )

  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank annie d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at The Oberoi - TEMPORARILY CLOSED, responded to this review, 15 February 2012
Dear Guest,

I sincerely thank you for your encouraging and kind words of praise for our hotel and services especially Karishma. We are happy that we were able to exceed your expectations.

We look forward to welcoming you back to the hotel

The team at The Oberoi New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi - TEMPORARILY CLOSED

Property: The Oberoi - TEMPORARILY CLOSED
Address: Dr. Zakir Hussain Marg, New Delhi 110003, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in New Delhi
#2 Spa Hotel in New Delhi
#2 Luxury Hotel in New Delhi
#2 Family Hotel in New Delhi
#2 Romantic Hotel in New Delhi
Price Range (Based on Average Rates): €€€
Hotel Class:5 star — The Oberoi - TEMPORARILY CLOSED 5*
Number of rooms: 283
Official Description (provided by the hotel):
Multistory Cosmopolitan Hotel overlooking Delhi Golf Course, 5 km from city center. ... more   less 
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Also Known As:
Oberoi New Delhi
Oberoi Hotels Delhi
Oberoi Hotels New Delhi
Oberoi Hotel New Delhi
Hotel Oberoi New Delhi
The Oberoi New Delhi
Oberoi Hotel Delhi

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