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“Great hotel, excellent service :)” 5 of 5 bubbles
Review of The Metropolitan Hotel & Spa New Delhi

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The Metropolitan Hotel & Spa New Delhi
Ranked #54 of 706 Hotels in New Delhi
Budapest, Hungary
Level Contributor
5 reviews
“Great hotel, excellent service :)”
5 of 5 bubbles Reviewed 3 April 2012

I stayed many times in this hotel in Delhi. The rooms are always clean, the location is great near the CP and the service is excellent. At the reception the welcome is warm, the housekeeping is great, my room was always best cleaned. As many times I went to the restaurant, I had great feeling after a long and tiring day in Delhi.
They provided great variety of food, excellent taste and the service in the restaurant was always great and perfect. Thank you very much for all the stuff helping and serving me.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank szabi274887
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review, 5 April 2012
Dear Guest,

Thank you for your review. We are thrilled to read that your visit was so enjoyable! Knowing that we provided a comfortable environment with an excellent product and great service that exceeded your expectations is the best “thank you” our staff could ask for, we appreciate your recognition

The Met team will look forward to welcome you again

With Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,496 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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1 review
4 of 5 bubbles Reviewed 30 March 2012

Stayed for a fortnight in the month of Feb'12. Highly impressed by the cleanliness and general upkeep of the hotel. The staff right from the front desk to the bell desk were exceptionally helpful and requests were attended to immediately. Would definitely recommend Met for a long stay and even otherwise. Location makes it perfect for a business related trip.

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nafeesatasneem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review, 5 April 2012
Dear Guest,

Thank you for your nice commnets. Team is delighted to read the review

The Met team is committed to extend the world class hospitality and excellent services with brand new rennovated products to its guests. Your recognition of our efforts motivates us.

The Met team will look forward to welcome you again

With Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
india
Level Contributor
101 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed 29 March 2012

The Metropolitan is in a perfect location, staff very helpfull, good breakfast and clean rooms.
A minus point is that they charge for internet connection and they charge quite a lot (300 rupees an hour or 900 per day). In a five stars hotel internet con should be free of charge.
The Sakura Japanese restaurant has fine food but is too expancive !!
Any way it is a cool/quite place

  • Stayed March 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank shiama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review, 5 April 2012
Dear Guest,

Thank you for your review. We provide free wifi for our repeat guests who books through our website under repeat customer package and from now onwards you can also avail it.

We will look forward to welcome you back again

With kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 26 March 2012

We stayed at the Metropolitan for four nights in February. Right from the start the staff were friendly and professional. We asked for a different room after finding out ours was directly opposite the lifts - which was no problem.

The room was clean and modern with a very comfortable bed. The bathroom was a bit on the small side (you had to squeeze around the door) with no bath, but the walk in shower was great. The breakfast buffet had lots of choice with both Indian and continental to choose from, we particularly enjoyed the eggs and fresh waffles. We didn't try the restaurant in the evening but the service in the bar was great, and the beer not too expensive. I also tried the spa and had a very invigorating Balinese massage!

There is a nice pool but it's very public and no guests used it while we were there. It was closed one night for a corporate function.

It was my birthday during our stay, which the staff noticed from my passport, so after a busy day of sightseeing I returned to our room to find a birthday cake waiting for me - soon after followed by one of the staff delivering a present from their gift shop. A very welcome surprise.

This isn't a cheap hotel, but then Delhi is an expensive city. If Tripadvisor could do half stars, then I would have awarded it three and a half - but we have to deal in whole stars here and they did give me a chocolate cake after all!

  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Snottor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review, 5 April 2012
Dear Guest,

Thank you for your review. We are happy to read your comments and our team will surely work hard to get 5 0ut of 5 stars from you during your future stay with us.

The Met team will look forward to welcome you again

With Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 March 2012

My husband and I stayed here for three nights in late December, 2011, and enjoyed every minute. The staff could not have been more polite and helpful, the check-in and check-out were efficient, the room was excellent, the buffet breakfast sumptuous, the travel advisor candid as well as charming, and we were treated like long-long relatives at Chutney, the delightful and delicious in-house restaurant.

An extra-added attraction: Returning from the lovely Lodhi Gardens restaurant (next to the beautiful park) on New Year's Eve, our driver ran into a traffic jam, so we got out, and a bit nervously walked right into a brilliantly lighted site that had been previously pointed out--the oldest Sikh temple in Delhi. We were welcomed to a huge, joyous celebration that turned out to be one of the highlights of our trip.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NYCBobby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sanzeev, Asst General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review, 26 March 2012
Dear Guest,

Thank you for your review. We are thrilled to read that your visit was so enjoyable! Knowing that we provided a comfortable environment with an excellent product and great service that exceeded your expectations is the best “thank you” we & our staff could ask for, we appreciate your recognition.

The Met team will look forward to welcome you again

With Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Metropolitan Hotel & Spa New Delhi

Property: The Metropolitan Hotel & Spa New Delhi
Address: Bangla Sahib Road | Connaught Place, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Spa Hotel in New Delhi
#36 Family Hotel in New Delhi
#36 Luxury Hotel in New Delhi
#44 Romantic Hotel in New Delhi
#50 Business Hotel in New Delhi
Price Range (Based on Average Rates): €
Hotel Class:5 star — The Metropolitan Hotel & Spa New Delhi 5*
Number of rooms: 178
Official Description (provided by the hotel):
THE METROPOLITAN HOTEL & SPA, New Delhi, a Five Star Deluxe full service hotel, is located in the heart of the business and commercial hub of New Delhi, and provides easy access to most of the corporate and financial centres, ministries, embassies and the International Trade Fair grounds. THE MET is the perfect destination for an international traveler looking for easy access to doing business in New Delhi. This urban oasis in its New Avatar with its luxurious ambiance and lush landscaping is an experience in itself. THE MET, a fine blend of style and substance, is a member of Luxury Collection of Great Hotels of The World, an international hotel marketing brand. Each of the meticulously designed guest rooms and suites at the hotel features personalized comfort, luxury and all the necessary amenities to satisfy the modern discerning traveler. The Met houses renowned restaurants to mesmerize guests with eclectic options to choose from distinctive dining and wining experiences. To the global gourmet, The Met offers the award winning Sakura, India's first Japanese restaurant, Chutney, Bar + Tandoor, offering dinners an indigenous fusion of pan-Indian cuisine, Zing, the all-day world cuisine restaurant featuring an international platter set to tantalize the taste buds. The Met & all its Outlets Sakura, Zing, Chutney Bar + Tandoor Restaurant, NeoVeda Spa have been awarded with Certificate of Excellence 2015 by Tripadvisor, Highly Commended Spa Hotel India 2016 & Best Sustainable Hotel India 2016 by International Hotel Awards,Excellence in Hospitality Industry 2016 by International Quality Awards,Powering Global Travel Award 2015 by GTA, Luxury City Hotel 2012 by World Luxury Hotel Awards.In addition, The Met has a full service Business Center, Club Lounge, stylish Banquet Halls and Meeting Venues, Neoveda Health Spa with Swimming Pool to provide the extras that our corporate business traveler expects. The hotel is home to Craft House a luxury lifestyle store, with its exclusive range of Indian handicrafts, pashmina, jewelry, Ayurvedic spa products and the most unusual and unique Indian tea selections. The Met's passion for excellence endeavors not only to satisfy, but also to surpass all the needs of its guests to ensure that they LIVE MET SMART. ... more   less 
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Also Known As:
The Metropolitan Hotel And Spa New Delhi
Metropolitan New Delhi
Hotel Metropolitan Nikko New Delhi
Metropolitan Hotel Nikko Delhi
Metropolitan Hotel New Delhi

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