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Reviewed 14 August 2018 via mobile

A calm oasis in the centre of bustling Kandy. We spent four nights here and loved our stay. The staff team at the hotel were welcoming and friendly from the moment we walked through the door offering us a cold towel and a cool drink.

The most wonderful thing about the hotel apart from the warm hospitality was the terrace at the top of the hotel where we ate our breakfast. It has views over the whole of Kandy- in the morning you can see the clouds rolling over the hills of the surrounding tea country and in the evening you can see the Buddha on the hill lit up watching over the whole of Kandy.

The food at the hotel was excellent. There was lots of fresh fruit for breakfast then delicious yoghurt or a choice of eggs and toast. We also ate at the hotel one evening and the food was delicious, beautifully creamy pumpkin soup, curries, rice then fruit and tea.

The team at the hotel are what makes it such a lovely experience, they helped us with our travel plans and helped us contact AGS who run a cooking class locally.

Thank you to everyone- we had a wonderful stay!

Date of stay: August 2018
Trip type: Travelled as a couple
Thank EecR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sevanashantha, Owner at Sevana City Hotel, responded to this reviewResponded 20 September 2018

Dear EecR,

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us!
Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. I am glad that we were able accommodate a room move for you.
I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.

Looking forward to seeing you again soon.
Thank You,
Shantha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2018

We stayed 2 nights. It is a family-owned business with very warm, super friendly and well trained staff.

Centrally located in Kandy and on walking distance from the most interesting points to visit. The hotal was situated along a busy road but as soon as you arrive in the hotel and in the rooms we had no feeling of being in the center of a city.

We booked a courtyard deluxe room which was quite big and luxurious equipped.

The home cooked dinner was delicious! I can really recommend to take dinner at the hotel. You only have to order before 4pm but this is guaranteeing you a unique meal with fresh ingredients. Price/quality top !

The breakfast was nice with fruits, toasts, choice of eggs, tea or coffee and …. delicious homemade jams.

Date of stay: July 2018
1  Thank PhilippeSabineBelgie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sevanashantha, Owner at Sevana City Hotel, responded to this reviewResponded 20 September 2018

Dear PhilippeSabineBelgie,

Thank you for taking time to write about your stay with us.I appreciate your positive feedback about our hotel.
My family and I are delighted to read that you enjoyed our hospitality and breakfast. Thank you for highlighting the convenience of our location.I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.

Looking forward to seeing you again soon.
Thank You,
Shantha

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Reviewed 27 July 2018 via mobile

The location is good in the heart of Kandy
The hosts are really nice and courteous people

We had booked courtyard deluxe rooms which was quite big and equipped with luxurious fitting - there was a usb charger too and new ACs

Driver accommodation was provided for free though prior intimation is needed

The breakfast was sumptuous

Only pitfall was no elevator till 2nd floor and no open view from our rooms

Date of stay: July 2018
Trip type: Travelled with family
1  Thank VrjSingh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sevanashantha, Owner at Sevana City Hotel, responded to this reviewResponded 20 September 2018

Dear VrjSingh,


Thank you for taking time to write about your stay with us. It was indeed our pleasure to serve you. We are so glad that you enjoyed your stay with us. Thank youfor recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are also glad that you enjoyed our home made breakfasts with our signature jams.


Look forward to seeing you again soon,
Thank You,
Shantha

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Reviewed 14 July 2018 via mobile

Firstly, this place is not exactly a hotel. It’s more of a B&B. So don’t expect the luxuries of a hotel if you come here like a proper restaurant or coffee shop or 24/7 room service. The rooms also have no TV nor electric kettles with tea/coffee sachets in the rooms.
This place is more for back packers and no frill travellers and not suited for people who travel with kids and family.
However, inspite of the above, it is a place which offered comfortable stay. The rooms are small and cosy. The bathroom is a little small. The hotel is located on a main road and nearby there are options to eat. And in the morning, they serve breakfast.
And above all, the hotel is run by Ms. Shakuntala and her son Udara who are lovely hosts. They took good care of us and ensure that we had a nice one night stay.

Date of stay: December 2017
Trip type: Travelled with family
1  Thank akshayk684
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sevanashantha, Owner at Sevana City Hotel, responded to this reviewResponded 25 July 2018

Dear Mr. Akshay,

Thank you very much for taking time to review us.

I am pleased that you had a comfotable stay with us and that you enjoyed the hospitality and care from my wife and son. In meantime, I am excited to let you know that after understanding the needs of more upscale travellers like you, we have recently launched our new deluxe wing. The deluxe wing is complete with rooms offering guests luxuries such as five-star hotel standard bedding, monsoon showers, televisions, mini-bar and tea/coffee making facilities. The wing also includes a roof-top restaurant and a infinity pool that can be enjoyed by all guests. I, therefore, invite you to visit us the next time you come to Kandy so that we could provide a much better and a more memorable stay experience for you.

Look forward to seeing you again soon,
Thank You,

Shantha

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Reviewed 9 July 2018 via mobile

We stayed 2 nights and loved every bit of it. Family-owned business - the staff were very friendly and warm - couldn't have asked for a better place to stay in Sri Lanka. Location was perfect, buses to and fro the Peradeniya Botanic Gardens, a 15min walk to Kandy Lake and the Sacred Tooth Relic Temple, and just 5mins walk to the Kandy Railway Station (staff showed us a shortcut). Even though the hotel was situated along a busy main road, the design of the interior was such that we were never aware of the hustle and bustle outside. Room was impeccably clean and cosy. The home-cooked dinner (USD 7) was absolutely delicious and a good spread. Would highly recommend staying here in Kandy!

Date of stay: July 2018
Trip type: Travelled as a couple
2  Thank sihuixo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sevanashantha, Owner at Sevana City Hotel, responded to this reviewResponded 11 July 2018

Dear sihuixo,

Thank you for taking time to write about your stay with us.I appreciate your positive feedback about our hotel.
My family and I are delighted to read that you enjoyed our hospitality and breakfast. Thank you for highlighting the convenience of our location.I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.

Looking forward to seeing you again soon.
Thank You,
Shantha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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