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3 - 8 of 278 reviews
Reviewed 1 November 2018

Happened to stay for a day. Landed in the evening when it was drizzling , cold. After entering the room , looked for drinking water which was missing. Nobody answers the phone. No drinking water even in dining hall. When you at the reception, staff was very rude. Told us very curtly that we need to buy one from them . The cost Morocco dirham 20 for a bottle of 1 Litre. Outside it would cost you just 4. That is 5 times costlier. Is there a government authority where such things can be reported. Unfortunately for us we were a part of a group booking .Otherwise I would have blasted the characters right there & then. Food was equally awful.. So avoid this place at any cost...

  • Stayed: October 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank VILASD99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2018

Stayed there with tour group recently and found it pretty dismal. My bed sheet was stained and a big rip stitched together (I had them remake the bed); the rooms are simple to the extreme and not particularly comfortable; wifi is available only in the lobby and even there it's sporadic (it helps if you stand by the front desk); the pool offers a spectacular view, however. Service is grudging and unwelcoming.

  • Stayed: September 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Freebird2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2018

Staff needs training in customer service. Decent location and good bones. Just screaming for a renovation and staff training. huge outside pool with a view of the city. Wifi is only available in the lobby, not in the rooms.

  • Stayed: March 2018, travelled with friends
    • Value
    • Location
    • Service
Thank DNEVEMAC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018

Booked for a night with family during a tour in South Morocco. First wanted to book directly by phone, but the price was more than double the one on internet (booking.com); but the worse is that the lady communicating with us over the phone did not want to understand anything; A part fro that, the hotel is decent and offers real good value for money.

  • Stayed: February 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank R S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2018

Apparently close reputed wood fired massage spa.
The grounds appear well landscaped but the hotel seemingly bland. No reason to stay. Experienced wifi problems throughout one night stay
The room was comfortable but the weather did not permit exploring the grounds.
No elevators. Porter service lacking thereby presenting formidable challenges for guests on the upper floors

Room Tip: If have baggage then best to ask for lower floors
Stayed: March 2018, travelled as a couple
Thank eatafood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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