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All reviews bush babies nice camp lunch dinner watering hole tented camp no electricity a small swimming pool drink water one night viewing platform watch elephants dining area elephants coming electric fence tents generator birds
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Reviewed 29 August 2017

We stayed here as a family with grown up children for a night mid-August. We had two separate tent huts and could see elephants from our beds. Very comfortable, en-suite shower rooms, hot water and everything clean. Food pretty good considering where we were and the staff very attentive and polite. No overcharging or bill queries referred to in earlier reviews. Elephants, giraffes, monkeys etc constantly moving to waterhole very close to camp. Wonderful.

Room Tip: Book one near waterhole
  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
2  Thank annabel972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joelkimani, Manager at Sentrim Tsavo East, responded to this reviewResponded 30 August 2017

Thank you very much for taking your time to review about sentrim tsavo. iam glad to know that you really enjoyed your stay with us, our great view of animals ,good services and our helpful staff made you to have a good experience. iam looking forward to welcome you back for more and more good experience.

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Reviewed 12 August 2017

The lodges are a great experience to the safari. We only stayed one night.

We arrived in the afternoon and had lunch and went back out for a safari. This was a different experience from the other lodges we stayed at, but at least it was an experience. It was a little like glamping as the lodge had a bed flooring and nice hot shower.

Felt like being in 'Out of Africa' movie! :)

Lunch and dinner was lovely with a good selection of food.

  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank ShirleyKa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joelkimani, Manager at Sentrim Tsavo East, responded to this reviewResponded 25 August 2017

Thank you for your time to review about sentrim tsavo ,we are glad to know you had a good experience with us.
we are looking forward to welcome you again.
thanks once again for your time.

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Reviewed 10 August 2017

Nice place but not very original and with basic safari food .
We were not so lucky to see any animal except 3 pigs & 2 zébras.... maybe an another day ?
Room was comfortable but not very original but for 1 night, no problem.

Stayed: July 2017
Thank JAGUAR33Bordeaux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joelkimani, Manager at Sentrim Tsavo East, responded to this reviewResponded 25 August 2017

Thank you for your review on tsavo,we reglet that we did not meet your expection as well you did not have a great experience on our sarrounding,i have shared with my team concerning your views and we are working to improve our services.
i promise you will notice positive changes once you are back.

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Reviewed 9 August 2017

We stayed there one night on our safari tour to the coast.
Our tent was located next to the lunch/breakfast/dining area with a perfect view to the water hole. We could sit on our porch and see the elephants and all the other animals visiting the water hole. The wooden view point (which reaches above and beyond the electric fence) for the guests was next to us. We even could see the waterhole from within our tent.
Power for your electronic gadgets was only available in the morning and the evening. Power for the lights was also only available at specific times. So don't forget to take your torch with you if you visit kenya.
Location:
Food: was OK, the cakes where terrible. But the view from the breakfast/lunch/dinner area is amazing, because even from there you can see the waterhole.
WLAN: is only available in the evening for 2-3 hours and is super slow.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank theaustrian82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joelkimani, Manager at Sentrim Tsavo East, responded to this reviewResponded 25 August 2017

Thank you for taking your time to view about sen-trim tsavo we take all the comments with a lot of concern, we do reglet that we did not meet your expectations, we have arleady worked out and strengthened our WI-FI for quick service ,we have also put power back up in all our rooms to assist when the generator is off,
i have shared with my team and working hard for quick and better services.
I promise you will notice lot of changes when you come back ,once again accept our apologies.

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Reviewed 6 August 2017

In comparison with other Sentrim lodges on other parks this one was the disappointing one. bad service from staff, they really only want your money and do not accepts any discussion about any matter - story was about undrinkable south african white wine - then about giving 2 small bottles of water instead of 1 and paying double price....
comfort was minimum since no warm water no water at all at sink in the bathroom...
Really disappointing....

  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Pascale R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joelkimani, Manager at Sentrim Tsavo East, responded to this reviewResponded 9 August 2017

Thank you for taking time to review about sentrim Tsavo,we regret that we didn't meet your expectations,Ihave shared with my team about your reviews and we are working hard to improve our services,I promise you will notice some improvements once you are back.Kindly accept our apologies.

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