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Reviewed 20 April 2018 via mobile

First impression Good Location in the heart of City Pekanbaru, New Building, Venue meeting & Lobby area Clean but Limited Parking Space. So far their security very helpfull thank you WHSP will return for the Event again

Date of stay: March 2018
Trip type: Travelled on business
Thank adayuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shandra A, General Manager at Whiz Hotel Sudirman Pekanbaru, responded to this reviewResponded 21 June 2018

Thank you for choosing Whiz Hotel Sudirman Pekanbaru during your recent visit to Pekanbaru
We are happy to find that your stay with us was memorable one.
Also we thank you for your value feedback towards our services and facilities provided at Whiz Hotel Sudirman Pekanbaru. It is very useful for our better improvement in the future.
Looking forward to welcoming you again at Whiz Hotel Sudirman Pekanbaru on your next visit.
Best Regards,

Shandra Amril
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2018

Stayed there 3 times, all for transit before depart with early morning flight from Pekanbaru Airport. The first two experiences were good, room were clean, bed sheet and towels are clean. Modern style room. There are several restaurants accros the street, Pizza Hut, Bebek Slamet (Indonesian Fried Duck). A convenient store also across the street. However the last time I stayed on Mar 2-3 room 1010, we had heavy rain with wind in the early morning, it turn out the windows leak. The curtains are soaking wet, water drip down to the floor. Luckily I was about to check out. Told this the receptionist, he only apologized without even looking to my face. Overall this is a good hotel, except during heavy rain. Make sure you don't get a leaky room.

Room tip: ask it the room is leaky
Date of stay: March 2018
  • Trip type: Travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank didinfm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shandra A, General Manager at Whiz Hotel Sudirman Pekanbaru, responded to this reviewResponded 9 April 2018

Dear Pak Didin,

Thank you for choosing Whiz Hotel Sudirman Pekanbaru as your place to stay during your recent visit to Pekanbaru

We are sorry that your experience did not meet your expectations, allow us to express our sincerest apologies. Some of our room are under maintenance especially leaking during rainy seasons, we are monitoring those leaking rooms during this rainy season. We will share your comments and some point with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience and it is our hope that you will give us the opportunity to serve you better in the near future.

Best Regards,
Shandra Amril
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2018 via mobile

Stayed in this hotel in the midst of traveling with family for year end. The room is nice with modern touch. Clean room, sheets, and towel. Easy and fast check in and check out. We don’t try the breakfast so have no info on the menu. Overall, its smart buying and we are satisfied. Thanks

Date of stay: December 2017
Trip type: Travelled with family
Thank Carina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shandra A, General Manager at Whiz Hotel Sudirman Pekanbaru, responded to this reviewResponded 9 April 2018

Dear Ms Carina,
Thank you for choosing Whiz Hotel Sudirman Pekanbaru during your recent visit to Pekanbaru
We are happy to find that your stay with us was memorable one.
Also we thank you for your value feedback towards our services and facilities provided at Whiz Hotel Sudirman Pekanbaru. It is very useful for our better improvement in the future.
Looking forward to welcoming you again at Whiz Hotel Sudirman Pekanbaru on your next visit.
Best Regards,

Shandra Amril
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2017 via mobile

This is the first hotel I stayed which has single bed room, perfect for solo traveler, especially when it comes to consideration to have a 2-3 star hotel with limited value. It's 14sq m room single bed, enough space for your stuffs. I stayed just one night for transit.
+ Air con worked fine.
+ Wifi also worked well.
+ The bed, sheets and towel were clean enough.
+ Four electricity sockets available in the room. Charge your two phones, powerbank and laptop at the same time.
+ Room 1007 has good city view at night and astonishing sunrise by morning.
+ Sajadah for moslem prayers.
+ Safe also provided.
+ Easy access from to hotel to anywhere, it's located in city center.

- The noise from the room next door kinda disturbing.
- No fridge, no closet for clothes, no tissue, no complementary drinks except two bottles of water.
- For precautions, bring your own toiletries. They provided only tooth brush and paste, body soap and towel.

Date of stay: August 2017
Trip type: Travelled solo
Thank simplypoetz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 11 September 2017

Dear Miss Nurul,

Thank you for choosing Whiz Hotel Sudirman Pekanbaru during your recent visit to Pekanbaru
We are happy to find that your stay with us was memorable one.
Also we thank you for your value feedback towards our services and facilities provided at Whiz Hotel Sudirman Pekanbaru. It is very useful for our better improvement in the future.
Looking forward to welcoming you again at Whiz Hotel Sudirman Pekanbaru on your next visit.
Best Regards,

Shandra Amril

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2017 via mobile

Not a doubt if whiz pekanbaru is one of cozy hotel to stay.
The room was generously good size. Rain shower was super and the aircond was flawless.
I like the bathroom, the size is fantastic.
Would be recommended this hotel for everyone.

Date of stay: June 2017
Trip type: Travelled solo
Thank popojipps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 17 July 2017

Dear Sir/Madam,

Thank you for choosing Whiz Hotel Sudirman Pekanbaru during your recent visit to Pekanbaru
We are happy to find that your stay with us was memorable one.
Also we thank you for your value feedback towards our services and facilities provided at Whiz Hotel Sudirman Pekanbaru. It is very useful for our better improvement in the future.
Looking forward to welcoming you again at Whiz Hotel Sudirman Pekanbaru on your next visit.
Best Regards,

Shandra Amril
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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