We stayed there for 4 nights and our overall stay was very disappointing!
This hotel could be really nice unfortunately because of the staff not doing their job and the lack of general maintenance and cleanliness the cost of it is way way too expensive for the services.
To summarize, we had problem with air conditioning in our room, despite telling the staff it was not working, they keep telling us it was. The result was that the first night we barely slept because of the heat. One day they also didn't clean our room, some The receptionist was very nice and did try to resolve all the issues, but the rest of the staff was just not doing their job!
We complained and try to get some money back, unfortunately in Thailand because you have to pay the full amount of the stay in advance we had not much room for negotiation and they refused to give us some money back!More