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All reviews dive wishes golf car main building hotel service sea view sairee beach room price free shuttle an amazing view thai dishes steep hill dive shop private beach rent a scooter pier sunset bungalow
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49 - 54 of 566 reviews
Reviewed 30 November 2016 via mobile

My wife and I usually do a bit of research before booking a hotel. So before we arrived at Pinnacle yesterday, we checked the reviews again and some of them were really bad. So let me tell you, as of Dec 1st 2016, we are very happy to have come here. We booked a sea view bungalow with a fantastic view, everything is super clean, the mattress is good, no smell from the AC or bathroom etc.
We had breakfast, lunch and dinner and all meals were good. Service is good, stuff is friendly, we don't really understand what people were complaining about. Sure, it is not a 5*, but for the price I think it is excellent. The complex might be a few years old and could see a little painting here and there, but overall I find it is in very good shape. It is built on a lush, rocky slope, and - yes - from the pool to the reception it is a bit of a hike. So what?
There is a small town 10-15 min walk further down the beach. Other than that it is very quiet. But that is what we came for. Not sure how the rooms are in the main building above the reception, but the bungalows are spacious and neat. We would definitely come back.

Stayed: December 2016, travelled as a couple
Thank Cramer23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2016 via mobile

Hotel was beautiful, the view from the balcony was unreal and the rooms really spacious comfy and clean. The restaurant was nice but a bit pricy. The hotel is quite out of the way, they have a few free transfers to the pier throughout the day or can organise taxis. Being part of a group of 8 it worked out only 100 Bhat each for the taxi but if not many of you it becomes quite pricy as its up a very steep hill so if you're on your own it's not ideal to get a taxi as they charge around 400-500 Bhat. Saying that organising a taxi was easy but we were always left waiting quite some time for it- waited 45 mins for one taxi and it isn't really walkable. The hotel itself though is lovely and would stay again.

Stayed: November 2016, travelled with friends
2  Thank NLB3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2016 via mobile

Wonderfull place with super duper friendly staff:) the location is beautifull by the sea. and if you like walking stairs you will love this place allso the hotell breakfast is marvelous, and the bacon is perfect. Wich is a hudgr pluss for me:) 10/10

Stayed: September 2016, travelled with friends
2  Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pinnacle H, General Manager at Pinnacle Koh Tao Resort, responded to this reviewResponded 13 November 2016

Dear Paul B.,

Thank you very much for choosing to stay with us and for sharing your lovely comments to other travelers.

It certainly feels good when the superior products and services of Pinnacle Hotels Group get authenticated by our valued guest.

I was very happy to read that you liked the super friendly staff, the view, our famous breakfast with the perfect bacon and the location.

Feedback like yours is making a difference to motivate our team and to keep up with the unparalleled service, all team members been very happy when they heard the comment from you - thank you.

It was a pleasure to have you as our guest.

We all look very much forward to welcome you back for another enjoyable stay with Pinnacle Koh Tao Resort – Easy getaway - Stay Pinnacle - Book direct!

With kind regards,

Robert Schnabel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2016 via mobile

We are currently staying in the pinnacle resort. We just had breakfast. The breakfast is good en service is splendid. Out hotelroom ( standard) is okay but the bathroom would be happy to receive a make over. Love the balcony. From the outside the villa's look nice, they are free-standing.

However to get to and fro between restaurant, beach and bar is quite a work out for the legs. Bring your flashlight which is in the room at night!

Stayed: September 2016
1  Thank SonjaBak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2016

Hi everybody!
Just like to say that had a great holiday an Pinnacle Resort! We've been there in the middle of August.
1. Really incredible sea view from all villas(dlx)
2. Renovated and wide dlx villas with cute terrace
3. Polite staff and helpful manager Galina
4. Service of shuttle bus is very quick
We really enjoyed our stay there!!!! Thank you!!
Kevin & Judy

Room Tip: best view, wide
  • Stayed: August 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank 4jportman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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