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Reviews (547)
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Reviewed 30 August 2016

Me and my wife decided to stay in this hotel on our trip because of the beautiful pictures displayed on the website and travel apps. Let me give you a reality check and reasons why you should not stay in this hotel.

1) The pictures are not real. The hotel has a decent view but it is not as clean as shown in the picture. The view is hindered by lot of trees growing from everywhere.
2) It is super secluded from everywhere in Koh Tao. You need a cab to even walk out of your room. They advertise that it is 4 km from Sairee Beach but those 4 kms are in the middle of some hills where you cant find any public transport.
3) You will keep walking and will be handicapped to go anywhere. You need a hotel shuttle to go to the reception also, forget about public transport.
4) The service is extreamly poor. There is no one at reception. You keep calling but no one responds.
5) The rooms have many malfunctions - In two nights, we had a lizard in our room, shower was not working, flush started leaking with water all around.
6) Water in the hotel turns your clothes yellow. They claim to be a problem in entire Ko Tao but remember that is not the case, other hotels we stayed was not a problem
7) Electricity goes every hour for 10 mins. They claim to be a problem in entire Ko Tao but remember that is not the case, other hotels we stayed was not a problem
8) They claim to provide diving and other activities at market rates but are super expensive. They charged 4000 Baht as compared to common market price of 2000-2500 Baht. And because of the location you cant try anywhere else before falling in their trap.
9) Wifi never works

Overall worst hotel we have ever stayed in in our entire life.

Room Tip: Dont Stay in this hotel
  • Stayed: August 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
4  Thank ankit b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2016

The Hotel needs an important renewal. From the Reception, to our rooms. Electricity was unstable as well as Wife. Views on the sunset were very nice. The location makes life difficult to move from the room to the pool, or to restaurant for breakfast,

  • Stayed: August 2016, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank Paco G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2016 via mobile

As the title suggests, this hotel is very remote in location, but perfect for a spot of r&r. Views are fabulous, and Chalok Bay, approximately five to ten minute walk is breathtaking.

One downside is the iron content in the water. It is of a ridiculous quantity, and stained clothes, towels and fingernails alike. All contact lens wearer, be careful. I picked up a nasty eye infection, probably from swimming pool, but all in all an enjoyable stay.

Stayed: August 2016, travelled as a couple
Thank Lambo36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2016

Pinnacle Koh Tao Resort is a hotel located on rocky hill's slope in the south-west of the island. It is not close to the peer, but they provide transportation.
Pros: spacious rooms with terrace and sunbeds on it, panoramic view of the cost, clear water.
Cons: steep descent to the beach, no sunbeds on the beach, Russian receptionist was not polite.

  • Stayed: May 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sergey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2016

This place is not exactly what you can expect from a resort. Lot too expensive for what you get. Stinking rusty water in the shower. After rinsing your bathsuit it turns brown for ever. Swimmingpool stinks and we had to visit the pharmacy for the kids eyes after swimming. Poor clean-up. Dirty towels didn't changed. Dirt from rotten fruit on table was still there after six days. Poor breakfast. Very poor wifi. Electricity falls off several times a day. Lots of staircases. Be sure to be in a good shape.
Not accesible without a 4x4

  • Stayed: August 2016, travelled with family
    • Location
    • Rooms
    • Service
3  Thank Philippe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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