Me and my wife decided to stay in this hotel on our trip because of the beautiful pictures displayed on the website and travel apps. Let me give you a reality check and reasons why you should not stay in this hotel.
1) The pictures are not real. The hotel has a decent view but it is not as clean as shown in the picture. The view is hindered by lot of trees growing from everywhere.
2) It is super secluded from everywhere in Koh Tao. You need a cab to even walk out of your room. They advertise that it is 4 km from Sairee Beach but those 4 kms are in the middle of some hills where you cant find any public transport.
3) You will keep walking and will be handicapped to go anywhere. You need a hotel shuttle to go to the reception also, forget about public transport.
4) The service is extreamly poor. There is no one at reception. You keep calling but no one responds.
5) The rooms have many malfunctions - In two nights, we had a lizard in our room, shower was not working, flush started leaking with water all around.
6) Water in the hotel turns your clothes yellow. They claim to be a problem in entire Ko Tao but remember that is not the case, other hotels we stayed was not a problem
7) Electricity goes every hour for 10 mins. They claim to be a problem in entire Ko Tao but remember that is not the case, other hotels we stayed was not a problem
8) They claim to provide diving and other activities at market rates but are super expensive. They charged 4000 Baht as compared to common market price of 2000-2500 Baht. And because of the location you cant try anywhere else before falling in their trap.
9) Wifi never works
Overall worst hotel we have ever stayed in in our entire life.
- Official Description (provided by the hotel):
- Pinnacle Koh Tao Dive Resort provides an island escape for the true leisure traveler and dive aficionado. Spend your days exploring the beautiful world underwater either snorkeling, or diving with our state-of-the-art dive school located within the Resort premises. Watch a spectacular sundown from the lounge bed on your room balcony, each of which provides unblocked panoramic view of the Gulf of Thailand. Our resort is located on the hidden-away June Jeau Beach and features Restaurant, Bar, BBQ Terrace and Pool, allowing you to experience true relaxation under the world famous Thai hospitality. Should you wish to explore the nightlife of Koh Tao, we offer a free drop-off service to the pier every evening. We also provide a golf cart shuttle service within the resort. All our rooms are fully equipped with mini bar, LCD flat screen television, refrigerator and air conditioning. We also offer room service and tours. Guests will find that this service-oriented resort with superb facilities and amenities provides excellent value. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TravelUp, Travel Republic (UK), Agoda, Hotels.com, Expedia, 5viajes2012 S.L. and HotelQuickly so you can book your Pinnacle Koh Tao Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.