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“Deception. Needs an urgent renewal”

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Pinnacle Koh Tao Resort
Ranked #22 of 50 Hotels in Koh Tao
Reviewed 29 August 2016

The Hotel needs an important renewal. From the Reception, to our rooms. Electricity was unstable as well as Wife. Views on the sunset were very nice. The location makes life difficult to move from the room to the pool, or to restaurant for breakfast,

  • Stayed: August 2016, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank Paco G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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35 - 39 of 522 reviews

Reviewed 16 August 2016 via mobile

As the title suggests, this hotel is very remote in location, but perfect for a spot of r&r. Views are fabulous, and Chalok Bay, approximately five to ten minute walk is breathtaking.

One downside is the iron content in the water. It is of a ridiculous quantity, and stained clothes, towels and fingernails alike. All contact lens wearer, be careful. I picked up a nasty eye infection, probably from swimming pool, but all in all an enjoyable stay.

Stayed: August 2016, travelled as a couple
Thank Lambo36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2016

Pinnacle Koh Tao Resort is a hotel located on rocky hill's slope in the south-west of the island. It is not close to the peer, but they provide transportation.
Pros: spacious rooms with terrace and sunbeds on it, panoramic view of the cost, clear water.
Cons: steep descent to the beach, no sunbeds on the beach, Russian receptionist was not polite.

  • Stayed: May 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sergey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2016

This place is not exactly what you can expect from a resort. Lot too expensive for what you get. Stinking rusty water in the shower. After rinsing your bathsuit it turns brown for ever. Swimmingpool stinks and we had to visit the pharmacy for the kids eyes after swimming. Poor clean-up. Dirty towels didn't changed. Dirt from rotten fruit on table was still there after six days. Poor breakfast. Very poor wifi. Electricity falls off several times a day. Lots of staircases. Be sure to be in a good shape.
Not accesible without a 4x4

  • Stayed: August 2016, travelled with family
    • Location
    • Rooms
    • Service
2  Thank Philippe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2016

I’m quite shocked at the reviews about this place. Yes, it is out of the way but I don’t think you can give a bad review for the location. It has been designed to suit those who don’t want to be in the centre of the hustle and bustle and if you don’t do your research, then of course you’ll be unhappy – that’s not the hotels fault. I really wouldn’t recommend staying here without hiring a bike if you don’t want to be limited to the shuttle times or pay an extortionate amount for a taxi. It’s about a 5 minute bike ride off the beaten track so there is nothing around you for ages, so it would be a huge effort to walk to any civilisation which is not worth the hassle.

Also, for those who are concerned about the ‘hills’ we didn’t find it a problem, but we were located right by the restaurant (which is pretty central) and we could see the pool from where we were so it’s really not that bad. You don’t have to be fit and healthy from there, it’s only about a 3 minute walk from the beach/pool up to the restaurant. It may be a different story for those who are located a bit higher but like others have said, take the shuttle.

Personally, my partner and I loved this location, it gave off stunning views – especially at sunset. All rooms face out towards the sea so you’re guaranteed an incredible view. We stayed in the superior bungalow which was clean and tidy and has everything you need. I think this hotel is actually a 3 and a half star so it lacks the attention to detail and design a 4 star may have and is more on the basic side. However, the TV offers nearly 100 channels and you can pick a DVD from reception to watch, compliments of the hotel which I think was a nice touch.

Breakfast was decent and obviously with a lovely setting. We didn’t eat at the restaurant though due to others reviews.

The wifi is pretty good, slow at times but it does explain in the pack they get the signal from Koh Phangan so it is weather dependant (luckily we had lovely weather).

The pool area could do with a little TLC. It is not an infinity pool but they could easily make it that way with a little refurbishment.. The general area needs a bit of upgrading to improve it as it looks like there’s an unused bar area and the shower is just a hose pipe coming out of a tree. Also, no staff are really around the area so it’s up to you to put the umbrellas up and the floor isn’t kept the cleanest. However, the pool itself has a good filter system so is clean. On the plus, it’s a stunning area to sunbathe.

The beach wasn’t really much. We barely set foot on it, there are better beaches to explore on the island.

Room Tip: I think it's worth paying extra for a superior bungalow
See more room tips
  • Stayed: February 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank ellie3991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pinnacle Koh Tao Resort

Address: 26/20 Moo 3, Koh Tao 84280, Thailand
Region: Thailand > Surat Thani Province > Koh Tao
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #22 of 50 Hotels in Koh Tao
Price Range: €38 - €73 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pinnacle Koh Tao Resort 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
Pinnacle Koh Tao Dive Resort provides an island escape for the true leisure traveler and dive aficionado. Spend your days exploring the beautiful world underwater either snorkeling, or diving with our state-of-the-art dive school located within the Resort premises. Watch a spectacular sundown from the lounge bed on your room balcony, each of which provides unblocked panoramic view of the Gulf of Thailand. Our resort is located on the hidden-away June Jeau Beach and features Restaurant, Bar, BBQ Terrace and Pool, allowing you to experience true relaxation under the world famous Thai hospitality. Should you wish to explore the nightlife of Koh Tao, we offer a free drop-off service to the pier every evening. We also provide a golf cart shuttle service within the resort. All our rooms are fully equipped with mini bar, LCD flat screen television, refrigerator and air conditioning. We also offer room service and tours. Guests will find that this service-oriented resort with superb facilities and amenities provides excellent value. ... more   less 
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