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Reviewed 11 August 2017 via mobile

We had a fantastic 3 night stay here. Rooms were nice and clean a little cramped with 4 girls sharing but this didn't bother us as we were not planning on spending much time in the room other than to sleep! Rooms were clean and comfortable just a shame there was no air con although the fan did an adequate job!
Staff very friendly and helpful, the food was nice breakfast pancakes very good and the pineapple iced shakes were amazing.
Owner went above and beyond when we left as I left my kindle behind and we had left the island, so he emailed to find out which island we had gone to next and posted it to us on the next boat all at his own cost!
Would definitely recommend people to stay here as very relaxing and comfortable stay, only drawback for us was the amount of glass bottles and rubbish on beach but this wasn't the hotels fault! Would definitely stay again!

Stayed: July 2017, travelled with friends
Thank Tanja D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

The owner of this hotel, Steve is aggressive and unreasonable. He called us names when we wanted to cancel our stay because the advertisement was misleading. We paid upon arrival so we couldn't cancel or leave after we found out the bungalow was not what they promised.

I REPEAT, DO NOT STAY HERE!

Just ask around for a bungalow at other beaches if the rest of the resorts are full. We found one exactly the same for 1/3rd of the price.

This hotel is just right of the ferry-pier, maybe that is why it is still getting customers... To bad for them.

Stayed: August 2017, travelled with friends
Thank Delftdutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

We've made a booking through booking.com.
Weve found out that our room was completely different than what we've booked. We've booked a bigger bungalow (of four) for two people but we're still place in a small bungalow for two persons.

When we tried to resolve the situation, the manager Steve was a total jerk. We wanted to either cancel or get a discount but het wouldn't give any of that.

Since we couldn't cancel, we decided to stay anyways. We found out that there is airconditioning in the room but if you want to use is, you have to pay extra!!

Don't go here unless Koh Tao is completely full. Many other similar places to stay for a much better price and very likely a much better staff.

Stayed: August 2017, travelled with friends
Thank Xander G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2017 via mobile

Yesterday we arrived at Koh Tao. We wanted to stay at Koh Tao Royal resort, but they were fully booked. The lady at the reception offered us 2 rooms for today and one little house for tomorrow. We really wanted to stay at this place, so we booked for those two nights at the reception. We asked for a several times if it was confirmed. The lady said yes. This morning we arrived at the resort again, we were really looking forward to stay here. It was a very big disappointment to figure out that the resort was overbooked... We weren't able to stay here, they couldn't do anything for us. How is this possible? We booked at the reception... This place made me angry. This place sucks.

Stayed: August 2017, travelled with friends
1  Thank suusklein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2017 via mobile

We made reservations, we arrived after a long travel and they rejected us because of a double booking for our room. We got a discount for a room the next day and guess what, the same thing happend... we got send away again. They wasted a lot of our time by letting us wait in the lobby without coming up with a solution.

Stayed: August 2017, travelled with friends
Thank Travelervk2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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