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Reviewed 27 May 2012

Stayed here for 4 nights whilst waiting for the Full Moon Party.
The location is good, and to be honest the price is worth what you get.

The staff were all very friendly and drinks and food were cheap.
Obviously there are different standards of rooms, the nicest (and probably cleanest) rooms are directly on the beach.
We stayed in G5, which was a pretty decent room considering we were paying about £8 a night.

The only problem I had with this place, was the bathroom.
The sink was broken and everytime it was touched I felt as though it was going to fall over and i'd be charged.
The shower had no hook so you had to hold it, and there was no pressure or heat at all. (heat wasn't really a problem) but the pressure was. Also the water, quite frankly reeked. It was as if you were washing with pond water.
Being on an island and paying what I did, I didn't expect any luxuries, but to wash with water that smells stagnant is something I won't repeat.

Apart from that, it's a nice little place to stay for a few days!

Room Tip: If you want more luxury choose the rooms directly on the beach
  • Stayed: April 2012, travelled with friends
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2  Thank Jess S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2012

Where do I start with this place. Jesus. Unfortunately we were booked into the beach holiday resort after getting ripped off through a TAT office in Bangkok. After 24 hours of travelling we arrived to a horrible room but the location seemed quite nice with a big pool. However we later found out that the beach here is probably one of the worst on the island, head over to the East coast near Malibu for the perfect beaches.

Our room was horrible, the bathroom was small and the shower head didn't even have a hook so you had to hold it with one hand. The room was bright orange but at sometime there had been some pictures on the wall, you could tell this because they had obviously painted around them due to the huge white patches. The patterned bricks had holes in the walls so we got bitten by misquotes at night. When I approached the receptionist and explained that the room next to us had a mossie net she suggested they had put it up themselves! It had obviously been there for years, who would bring their own net on holiday?!

The Thai staff seemed helpful enough but there was one particular American woman who can only be described as the worst hotel worker on the planet. Because we had paid in full through the TAT centre she didn't seem to care about anything. Our next problem arose when we had breakfast, with our booking we had it included but my girlfriend is a vegetarian. When I asked if we could swap eggs and bacon for a bowl of cereal we were told this was impossible and we'd have to pay extra, even though a few corn flakes clearly cost less than eggs and bacon. As we expected the breakfast was terrible apart from the coffee and fresh fruit.

After one night we complained about our room and she said because we didn't complain straight away, she assumed that the room was fine. What sort of resort EXPECTS you to complain and then give you the option of a better room? We were moved to a better room slightly further away from the beach. Although it seemed to be the only room without the option to put your own padlock on the room. There are also no lockers in the rooms, there are small ones in the reception which is a massive pain and all the staff can see what you are putting in there.

When we came to leave the island we were given the option of the 6am or 12pm ferry, not wanting to be up too early we chose the 12pm one. On the morning that we were supposed to leave we woke to a man standing in our room at 5am shouting taxi taxi! At first I thought he was robbing us but we later realised he was trying to get us up for the ferry. So we went to reception to find that the stupid receptionist had booked us onto the 6am ferry! She then told us that if we left at 12pm we might not make it to our next destination in one day, meaning we'd be dropped in a small town and have to find our own accommodation for the night. So not only did she book us onto the wrong ferry, she shouldn't have given us the option for the later one in the first place. She also tried to charge us 400 bht to change it, even though there is no charge from the ferry company. This particular woman is an absolute demon, her attitude towards paying customers was atrocious, damm right rude and unbelievably unhelpful. By the end of the week I had to deal with her several times and I can actually say I hated her on a cellular level.

The only good thing about this place is the pool, it's big and the water temperature was really nice. We hired mopeds for the week and found a really nice hotel on the east coast called Haad son resort, stay there instead!

Room Tip: Look on the East cost, ideally the Malibu beach resort as the beach huts look lovely and the sand is perfect!
  • Stayed: March 2012, travelled as a couple
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3  Thank iamhenkell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2011

This resort is a nice enough place in a good location (within walking distance to the main town) with a very nice pool. The beach is pretty average. Our fan bungalow had lots of character and was cool and clean (although they have a real mix and match of bungalows on site). The thing that really let us down was the day before we left our room was cleaned (asked around lunchtime and it wasn't done until around 5pm so we actually didn't think it was going to be cleaned) and my prescription glasses were taken from the room. We went for a swim with me leaving my glasses on the bed then half an hour later and just after it was cleaned we came back and they were gone. We can't see why they'd take them as we had sunglasses as well in the room so we can only think that maybe they were damaged and they took the evidence? I checked with the cleaners immediately who said they didn't see them and told management as soon as we saw them the next morning (didn't seem too concerned at all). Overall its not a bad place but we felt very let down this event.

  • Stayed: October 2011, travelled as a couple
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1  Thank azza11Nz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2011

room and bathroom was full of ants. found lizard in 1 room. only good thing is location and swimming pool. much better resorts down the road

  • Stayed: September 2011, travelled with friends
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1  Thank JTPT03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2011

The Holiday beach resort was disappointing stay. The information on the different web sites makes out for a good standard accommodation at a low price. The truth is it’s a low price with a poor service, ok facilities and good location.

We visited the island for the full moon party and had to book a minimum stay of 5 nights even though we were only there for 3 this wasn’t a problem as the price of the room was making up for the extra nights evening out the price. When we got there the booking website had a mix up with the resort placing us in a fan room instead of air conditioned room. The response of the receptionist was its the weekend of the full moon party there nothing I can do or willing to do. After a lot of arguing a little bit of luck as there was a cancellation and I think speaking to the owner we were allowed the A/C room that was on our confirmation email. Also the receptionist said they only require 4 nights minimum so be careful if you book here as we had to book 5 nights.

The room itself was disappointing our double bed was 2 single beds, the shower was seriously lacking in pressure, the electricity in the room would fade every so often making a hairdryer useless, the TV worked and had a reasonable range of channels. The room was generally clean but there was no cleaning by maids to give the room a once over especially as sand and ants get everywhere, and no one like sand in their beds. Food at the resort was ok good variety but the staff that serve you are useless took ages to order your food and served.

The highlights of the resort were the swimming pool and area around the resort was generally a chilled out atmosphere, the resort is situated in a good location especially for the full moon party and has enough locally to keep you entertained. the resort has great views of Koh Samui and the beaches surrounding the hotel were spectacular. The hotel did run a good shuttle service to the full moon party at a bargain price and free body painting but you don’t need to stay at the resort till 11pm like they recommend get there at 10pm theres plenty going on.

I think the holiday resort would be really nice if it wasn’t around the time of the full moon party but because the resort know you haven’t any options to leave as there is no space anywhere they play on this offering a poor standards of service which exceptionally unusual for Thailand.

  • Stayed: August 2011, travelled as a couple
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Thank Stuart H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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