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“We had a great time”

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Sofitel Moorea Ia Ora Beach Resort
Ranked #1 of 4 Hotels in Maharepa
Certificate of Excellence
Reviewed 9 September 2017

We stayed at the Sofitel in August/September 2017. Agree with other reviewers - location was great - close to ferry stop and the airport which made getting in and out very easy. We stayed in a Luxury Beach Bungalow and our room was ready much earlier than the 1:30 stated time which made the travel day feel like a full vacation day. The accommodations were great and the view was spectacular. Loved being able to walk out to the beach, swim out a little ways and see some beautiful coral and fish. We were further down the beach (bungalow 419) but we didn't mind the stroll back to the restaurant and reception.

We did not dine at the hotel for any dinners. We found the complementary shuttles to and from nearby restaurants too convenient. I highly recommend happy hour at the hotel bar from 5:30 - 6:30 where drinks are BOGO. The few drinks I had at the hotel bars were delicious - especially the pineapple mojito which was made from freshly cut pineapple mint etc. We also appreciated the minibar restocking and took full advantage of it every day. We did shop at duty free and also made a quick stop at a grocery store as it was nice having everything we needed in our bungalow.

We also read about bringing swim shoes and our own snorkel and mask. We found both recommendations very helpful.

The breakfast was delicious and varied. The croissants are especially yummy at the Sofitel. We compared them with other hotels and Sofitel's were better by leaps and bounds. Almost always warm!

I can see how some people found the rooms to be dated. They probably could use a little TLC but I also tried to remind myself of where we were and the fact that everything did not have to be absolutely perfect for our stay to be perfect. Overall a wonderful place. We would definitely recommend it to friends and would come back again if we ever have the chance.

Room Tip: Room 419 was great, a little walk but we didn't mind. Very spacious and private.
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  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank jdgator919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Didier L, Directeur général at Sofitel Moorea Ia Ora Beach Resort, responded to this reviewResponded 11 September 2017

Iaorana and thank you for sharing your Magnifique experience aat Sofitel Moorea Ia Ora Beach Resort ! We are very delighted that you had a Magnifique and unique stay in our little piece of paradise.
We are very happy that you enjoyed your bungalow, the view, the happy hour, the drinks and our croissants which "are especially yummy" !
We hope to welcome you back soon ! Mauruuru !

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Reviewed 8 September 2017

Let me start with the positives/pros:
- It's close to Tahiti/Papete and an easy ferry ride over
- Hotel is close to the ferry drop off and airport
- Hotel is close to some of the best restaurants (Rudy's and Le Mahogany)
- The snorkeling around the over water bungalows is amazing and teeming with fish
- The breakfast spread is amazing with lots of options!
- The mini-fridge restock is a nice perk (drinks only, 2 beers, 2 sodas, 4 waters)
- The water/lagoon around the hotel is very nice and possibly the best on Moorea
- We stayed in on the rooms right on the beach looking out on the over water bungalows and I would actually recommend this. Golf carts drive up and down the over water bungalow walkways and numerous couples in them complained about the noise which we did not have on the beach bungalow. On some of the other islands we stayed on they used bikes/bicycles which were much quieter.
- We thought the staff was amazing. Reception was always extremely helpful and pleasant as were the staff at the restaurants. Tama, the pool/towel guy, was extremely friendly and outgoing and truly loves his job.

Although these were relatively minor issue, here are a few of the cons
- Our room was not ready until almost 1:30pm which put us on the beach for 4 hours following our day of travel. They prepared us for this possibility so I cannot complain too much regarding this.
- The room did not really lock. All of the inside locks were broken and did not engage/lock. In addition the key card lock just barely latched. I could easily pull and open the door without using the key card. In fact, I quit using the key card on the second day.
- The air conditioner drain line plugged and overflowed into the bathroom (maintenance service was very quick to repair and clean up this issue once notified).
- Depending on how you may look at it, the internet was very slow here and did not work in our room even though it showed a strong signal. The good was that it allowed us to disconnect very quickly but when we wanted to check in it was very difficult.
- The beaches can be a bit rocky. Be sure to have reef shoes or something similar.

Overall we enjoyed our time and the people at the Sofitel. The issues we had were minor but these were just enough to keep me from giving it 5 stars in comparison to the other places we stayed while in the French Polynesia.

Room Tip: Golf carts noisy on over water bungalow walkways; Bring alcohol from duty free and mix with mini bar...
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  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank mklsu1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Didier L, Directeur général at Sofitel Moorea Ia Ora Beach Resort, responded to this reviewResponded 11 September 2017

Iaorana and thank you for sharing your experience !
We are very delighted that you had a Magnifique stay in our little piece of paradise.
Tama is very touched by your comment and thank you greatly.
Check-in is from 2pm, but our teams do their best, as far as possible, so you can have them before.
In recent days, the swell is strong which brings back a lot of corals on the beaches, despite a daily maintenance of our teams.
We hope to welcome you back soon ! Mauruuru !

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Reviewed 6 September 2017

Stunning location, clear waters, friendly staff, beautiful grounds, would come back here in a heart beat. Totally relax and unwind here. Great food, awesome cocktails! Lovely people to talk to, nice shop.

  • Stayed: July 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank 599bec72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Didier L, Directeur général at Sofitel Moorea Ia Ora Beach Resort, responded to this reviewResponded 7 September 2017

Iaorana and thank you for sharing your Magnifique experience at Sofitel Moorea Ia Ora Beach Resort ! We are delighted that you found your part of paradise with us: hotel, staff, food ...
We were very happy to host you and we hope to welcome you back soon ! Mauruuru !

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Reviewed 31 August 2017

Better than I had hoped. Trip is was to celebrate my spouse birthday. This resort is magical. Excellent onsite restaurant and staff. Gorgeous beach and setting. Newly refurbished rooms. One of the best vacation. We enjoyed this resort and beach better than Bora Bora. Go for the premium end OW bungalow. Horizon view and deep snorkeling off deck. Also, complete privacy. a dream.

Stayed: March 2017
Thank ThuanMTran9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Didier L, Directeur général at Sofitel Moorea Ia Ora Beach Resort, responded to this reviewResponded 1 September 2017

What a Magnifique comment ! This is an extremely touching comment, which makes the Sofitel team so proud and happy.
We can not have a better reward than so beautiful a comment. The whole team is very delighted that you had a pleasant stay with us, very touched and happy that you enjoyed their service, which comes from the heart.
We were very happy to host you and we hope to welcome you back soon ! Mauruuru !

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Reviewed 31 August 2017

Beautiful hotel with outstanding customer service! We stayed 4 days & 3 nights for part of our honeymoon on the over water bungalows; it had spectacular views and was very relaxing. The room was fully equipped with everything we need - a/c, bar, mini fridge, ice, USB drive, wifi. Breakfast was included and the buffet had an excellent variety. Everything we ate at their bar was also very good. Find out about complimentary shuttles to near by restaurants in advance so that you can plan accordingly. Taxi are expensive mostly at night. This is a place to simply relax as the island is small with not much to do. The pool area is small but not needed with the breath taking ocean and the amazing snorkeling you can do. We were thankful for the amazing staff - I had an infected scab one night and member from the lobby were so helpful in curing the area & placing a band aid; on another day my husband got splinters in his hand and when a member from the bar noticed she removed them herself. We were very welcomed and extremely please with our stay their. We definitely recommend to stay here!

Room Tip: Over the water bungalows are expensive but well worth the view, private sun deck, and breakfast at t...
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  • Stayed: July 2017, travelled as a couple
    • Value
    • Sleep Quality
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1  Thank Irene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Didier L, Directeur général at Sofitel Moorea Ia Ora Beach Resort, responded to this reviewResponded 1 September 2017

A great MAURURU for this Magnifique sharing of experience. The hospitality and the Polynesian kindness are our strength and what a beautiful reward to see that you have been touched by this.
We are delighted that you found your part of paradise at the Sofitel Moorea Ia Ora Beach Resort: superb bungalow, delicious food ...
The staff is also very touched by your comment.
Once again a great THANK YOU for your comment that goes straight to the heart and we hope to see you very soon at Sofitel Moorea.

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Additional Information about Sofitel Moorea Ia Ora Beach Resort

Address: B.P. 28, Moorea, Maharepa 98728, French Polynesia
Phone Number:
Region: French Polynesia > Society Islands > Moorea > Maharepa
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Maharepa
Price Range: €299 - €542 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Moorea Ia Ora Beach Resort 5*
Number of rooms: 112
Official Description (provided by the hotel):
Sofitel Moorea Ia Ora Beach Resort is located on the North-East Coast of the island, just 5 minutes away from Temae airport, Vaiare ferries docks, the 18 holes international golf course designed by Jack Nicklaus®. This landmark hotel is built on the longest and most beautiful white sand beach of the island, within a protected marine area maintained by the CRIOBE®.From this hotel, guests have a unique panoramic view on the lagoon and the island of Tahiti. The hotel offers a wide range of accommodation with a total of 113 Luxury Bungalows located in the gardens, directly on the beach or over the water. Sofitel Moorea Ia Ora has the only Luxury Beach Bungalows on Moorea that have unobstructed views of the island of Tahiti, located directly on the beach. Historically, this hotel is the first of the island that built bungalows over the water. Sofitel Moorea Ia Ora has now the largest Luxury Overwater Bungalows in Moorea (83 sq. meters).Sofitel Moorea Ia Ora also features 1 Luxury Villa with 2 bedrooms (150 sq.meters). It has 2 bathrooms, 1 lounge, 1 deck and 1 outdoor jacuzzi®, with a direct access into the lagoon and panoramic views of the island of Tahiti.Dine in Polynesian authenticity at the Pure restaurant with outdoor terrace dining offering complimentary and traditional dance shows every night or choose the barefoot elegance of K restaurant, gourmet dining, feet in the sand experience, with a unique dance show.For light snacks and exotic cocktails or premium alcohols while admiring the view, try the Vue bar overlooking the infinity pool, the lagoon and Tahiti with weekly live concerts. For light snacks and exotic cocktails during a farniente day on the beach, only steps away from the lagoon, try the Beach bar. ... more   less 
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Also Known As:
Sofitel Moorea Ia Ora Beach Hotel Maharepa
Sofitel Moorea Beach Resort
Sofitel Maharepa
Maharepa Sofitel
Sofitel Moorea Ia Ora Beach Resort Maharepa

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