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Reviewed 23 May 2018

It was our first time in Egypt. If you looking for great vacation you can't go wrong choosing Steigenberger Alcazar. Everything was perfect and beautiful. This is a wonderful place that I highly recommend.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank mrxnicolas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibrahimredwan, General Manager at Steigenberger Alcazar, responded to this reviewResponded 27 May 2018

Dear mrxnicolas,
Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El.Sheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We do thank you for choosing our hotel and wish to welcome you in the near future.
Ibrahim Redwan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2018 via mobile

The resort is really nice and big
With several pools and restaurants and direct access to the beach
However you cannot swim in the sea and the water level is very low unless you walk around 200 m in the sea
The rooms are spacious and comfortable however the balcony doors are not sound proof, which can be annoying.
The hotel has several restaurant and if you are booked on all inclusive make sure you prebook a la carte restaurants upon arrival.
The bar is nice and very friendly
The animation is not amazing
The hotel can provide taxi service to the center for a certain amount .
During rush season the service can be slow
And internet is not very good at hotel.
The spa is over priced for Egypt

Stayed: April 2018, travelled with friends
2  Thank COOKS76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibrahimredwan, General Manager at Steigenberger Alcazar, responded to this reviewResponded 3 June 2018

Dear COOKS76,
Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay at Steigenberger Alcazar Sharm El.Sheikh. Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill guests’ wishes. We also need you to be rest assured that your mentioned points are highly appreciated and under the management study.
We do thank you for choosing our hotel and wish to welcome you in the near future.
Ibrahim Redwan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2018

The hotel is well designed and modern architecture with arabesc touch.
Very nice and quite place to stay and enjoy the resort.
The waiters are all friendly and nice specially "Magdi" very helpful and sweet.
Overall it was very nice and i recommend to everybody to try it.
Steingenberger keep up the good work.

Room Tip: Rooms with private pools are nice and private
  • Stayed: April 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Hrag M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibrahimredwan, General Manager at Steigenberger Alcazar, responded to this reviewResponded 20 May 2018

Dear Hrag M
We appreciate the time taken to comment on your experience during your recent residence at Steigenberger Alcazar. Your feedback underlines a wonderful experience and we are glad to have been able to match your expectations through personalized attentions delivered by our friendly professional teams
your compliments have been passed to our Employees who are waiting for your next holiday.
Looking forward to welcoming you again, thank for staying with us at Steigenberger Alcazar.

Ibrahim Redwan
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2018 via mobile

Best place ever to go for business or relaxation very proffesiional stuff who make this Hotel for me best place to go
I am very proud to make my cycle meeting at this heaven
Looking forward to reserve all my meetings with you and enjoy the mix of best relaxation and meetings
More than excellent

Stayed: May 2018, travelled on business
3  Thank Elhamabodawod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibrahimredwan, General Manager at Steigenberger Alcazar, responded to this reviewResponded 20 May 2018

Dear Elhamabodawod
We appreciate the time taken to comment on your experience during your recent residence at Steigenberger Alcazar. Your feedback underlines a wonderful experience and we are glad to have been able to match your expectations through personalized attentions delivered by our friendly professional teams
your compliments have been passed to our Employees who are waiting for your next holiday.
Looking forward to welcoming you again, thank for staying with us at Steigenberger Alcazar.

Ibrahim Redwan
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2018 via mobile

The place is breathtaking : elegance beauty and serenity،wonderful service especially at z beach bar there was a guy named “Magdi” who did a great service and ensure all our requests are handled on time with the most professional manners
Overall it was a great experience and recommended

Stayed: May 2018, travelled as a couple
2  Thank Ali D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibrahimredwan, General Manager at Steigenberger Alcazar, responded to this reviewResponded 20 May 2018

Dear Ali D
We appreciate the time taken to comment on your experience during your recent residence at Steigenberger Alcazar. Your feedback underlines a wonderful experience and we are glad to have been able to match your expectations through personalized attentions delivered by our friendly professional teams
your compliments have been passed to our Employees who are waiting for your next holiday.
Looking forward to welcoming you again, thank for staying with us at Steigenberger Alcazar.

Ibrahim Redwan
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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