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Reviews (2,209)
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14 - 19 of 2,209 reviews
Reviewed 30 March 2016 via mobile

Been to the park on 2 occasions in quite close succession. Have to say the hotel was superb. From the rooms to the food everything was brilliant. Rooms were cleaned every day, and the garden area was brilliantly maintained. The attention to detail is second to none and the staff cant do enough to help.make your stay an enjoyable one.

Stayed: May 2015, travelled as a couple
Thank Smudger7879
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amr M, Rooms Division Manager at Jaz Mirabel Park, responded to this reviewResponded 2 April 2016

Dear Guest,
We kindly would like to send you our warmest greetings from all the team at Jaz Mirabel Resort in Sharm el Sheikh. We would express our appreciation for choosing to spend another vacation here in Jaz Mirabel Resort and for giving us the chance to provide you with the highest level of service and hospitality once again. It is a great pleasure to read that we exceeded ourselves in creating for you another memorable and superb holiday experience and are very glad that all the hotel facilities including the food and rooms were up to your expectations We would like to express our thanks to you for your high rating leaving your kind review. With pleasure I will forward this review to all our staff members who will be delighted to read that you had another great holiday.
We would be very happy to welcome you many more times!
Best wishes from everyone at Jaz Mirabel Resort.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2016 via mobile

This was are 3 visit to the park and beach
Fantastic holiday at the beginning but then had the aftermath of the Russian plane tragedy so was a bit hectic towards the end of the holiday
So sorry for the Egyptian people it was not their fault but they will suffer the consequences and will lose there income
I hope that the holidays will continue soon

Stayed: December 2015, travelled with family
1  Thank frank d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amr M, Rooms Division Manager at Jaz Mirabel Park, responded to this reviewResponded 27 March 2016

Dear Guest,
Sunny and many warm greetings from Sharm el Sheikh and everyone here at the Jaz Mirabel Resort! We would like to thank you for the great honor to host and welcome you in our Resort and for giving us the opportunity to provide you with the highest level of service and hospitality. It is wonderful to read that all our hotel facilities were up to your expectations throughout all your 3 visits and that you had a amazing holiday once again. We would like to express our deepest thanks to leave your feedback and giving us those high ratings. It will be a great pleasure for all the staff members here at Jaz Mirabel Resort to read that the exceeded themselves in providing you with an excellent service in order make your holiday experience relaxing and memorable.
It will be a big pleasure to welcome host you again soon!
Best wishes from everyone at Jaz Mirabel Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2016

First time in an all inclusive hotel and taking the kids away by myself. I was slightly worried but had no reason to be.
The hotel is fantastic, we were there in August and there were always plenty of sun beds, if you could not find one a member of staff would make sure you had one.
The slides were a good distraction for the kids and helped break the day up. The staff at the pool bar, very friendly and funny, the guys who get the sun beds, again great guys.
We had a leak in the room and within minutes of reporting it we had 5 workmen in the room sorting it out.
The entertainment staff were absolutely amazing, worked very hard and were none stop getting people involved but would leave you alone if you say no thanks. The music around the pool was great, if you don't like it there are quieter parts to sunbathe.
The rooms were always cleaned with lovely towel displays on the bed, the rooms were a fantastic size and the air con was a relief.
The restaurant staff were very attentive, there was a good choice of food and would always be something to eat. Evening entertainment wasn't the best but had seen worse.
First time to Egypt and not the last even thou I was ill. Loved the country, resort and people

  • Stayed: August 2015, travelled with family
    • Location
    • Rooms
    • Service
Thank Jayne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amr M, Rooms Division Manager at Jaz Mirabel Park, responded to this reviewResponded 25 March 2016

Dear Guest,
Sending you sunny greetings from Sharm el Sheikh and all the team here at Jaz Mirabel Resort! We would like to thank you for choosing to spend your holiday with us and for giving us the opportunity to provide you with the highest level of service and hospitality. It is a great pleasure to read that you and your kids had a fantastic time here in Jaz Mirabel Resort as we are constantly aiming to create for our guests a memorable and relaxing holiday experience. We are very glad that our staf members exceeded themselves in making you feell welcome and relaxed. In order to this we would like to thank you for taking your time and leaving your feedback, as our guests opinions are highly appreciated and very important to us. It was a great honor to welcome you in our Resort!
Many wishes from everyone at Jaz Mirabel Resort.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2016

The hotel itself was lovely and very clean our family room was a good size and clean it was nicely presented not luxury but certainly nice. The housekeeping staff did a great job and left some lovely towel designs on our bed. The reception staff where great and very helpful. There was childrens entertainment and adult entertainment on in the evenings which we did not partake in as thats not our thing but those whom used it seemed to like it. The food was good and plentiful something for everyone. The pool we only used once as I prefer beaches but it was clean and well staffed and the kids had an entertainment staff but they seemed to have there favourite families! But didnt bother us as we dont really like that kind of thing but each to there own! The beach was lovely the staff not so good brought one drink when you arrived then they never came back to see if you wanted anymore. Overall we had a great time we visited Cairo and Luxor on our week visit so this broke up our week here. There is not alot to do around the hotel but all the resort is like this so no shock there! Nice hotel if you just want a relaxing week or two in the sun.

The WIFI was not great paid for extra fast and still didnt work.

Room Tip: We had a pool view and it wasnt noisy very nice top floor.
  • Stayed: August 2015, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank AMD805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarek A, Hotel Manager at Jaz Mirabel Park, responded to this reviewResponded 12 February 2016

Dear Guest,
Kindly sending you warm greetings from all the team at Jaz Mirabel Resort in Sharm el Sheikh! We would like to thank you for the great honor for choosing to spend your holiday in our Resort and for the chance to provide you with the highest level of service and hospitality.We are thrilled to read that you arrived home safe and sound after enjoying a lovely holiday and are very happy the hospitality of our Reception staff members was up to your expectations. It is a pleasure to read that the Housekeeping satisfied you and were able to surprise you from time to time with some lovely towel art. I would like to thank you for taking your time and leaving your in-depth feedback, I am sure all our staff members will be delighted by reading your kind comment. Everything you have mentioned will be taken on board with a big pleasure, Our guest’s opinions are highly appreciated and valuable to us, as we are constantly aiming to improve ourselves. We are currently working on a big project in order to provide all the hotel area with unlimited high-speed WI-FI.
We hope to welcome you back soon!
Many wishes from everyone at Jaz Mirabel Resort.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2016 via mobile

Visited the jaz Park at the end of September 2015. Myself, my mum and my two children...ages 6 and 4. Our third time in Egypt but first at this hotel. Only stayed for a week but wished we stayed for longer
Beautiful hotel situated in beautiful grounds.
Family room was of a lovely size, twin beds in one room and double in the other. Plenty of storage for clothes, free safe, good size bathroom and balcony. Balcony over looked the pool.
Pool was clean as was the pool area. The pool people really did a good job. Gave them a small tip daily which ensured we had the same sunbeds each day. They always had time to talk to us and the kids...always making sure we were OK. If you didn't want to be sold day trips you can get a do not disturb sign from the towel guys...this worked a treat...although we didn't get much hassle from them.
Pool bar... Nice snacks. Waiters were lovely, always chatting. The waiters for a small tip would bring your drinks to your sun bed...how they remembered what you always had amazed me.
Food was really nice, not much of a choice but really tasty. Kids section of food was quite poor...not much there for them to choose from and wasn't really your typical kiddie food. Although my kids didn't starve it was a bit of a struggle to find them something they liked at tea time.
Beach was OK. Gritty sand. Very shallow waters until you walked to the end of the jetty....1km long...where you could snorkel and swim.
Just outside the hotel there was a selection of shops...there was also shops on the resort. A little bit further down the road you have a KFC...so if you do struggle to find something for the kid's to eat a little walk down the road will sort that.
Soho square is deffo worth a visit of an evening.
All In all....not loads of hassle from the locals to buy things or go in to their shops....although a polite no thank you works.
Only one bad point...evening entertainment was loud...you could hear it from our room with the doors shut...it was that loud it prevented me from going to sleep.
Really is a lovely hotel and we all really enjoyed our week there...if we could go back tomorrow we would.
I would certainly recommend this hotel to anyone wanting to visit Egypt

Stayed: September 2015, travelled with family
1  Thank Kellie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarek A, Hotel Manager at Jaz Mirabel Park, responded to this reviewResponded 10 February 2016

Dear guest,
Sending you many greetings from Sharm el Sheikh. We would like to thank you for choosing to spend your holiday with us and giving the opportunity to provide you with the highest level of service and hospitality. We would like to thank you for your review and are delighted to read that you enjoyed a fantastic holiday here at Jaz Mirabel Resort. We are thrilled that our staff members exceeded themselves in making you feel welcome and relaxed.I am sure all of them will be more than happy to read your kind review,.
We are looking forward to see you again soon.
Best wishes from everyone at Jaz Mirabel Resort.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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