Brought a group of students & parents here as part of a visit to the Galapagos & Ecuador. Paola & the staff were exceptionally friendly & helpful (they speak limited English, so be ready to practice your Spanish). Lovely hotel, lovely people. Rooms range in size from small 2-person rooms to 6-person casitas with fireplaces, which the staff will gladly get going for you. Delicious meals and a full bar. If you're traveling in the area to see Otavalo (famous marketplace), visit the local artisans in Peguchi, hike/boat the Cotacachi volcano/Cuicocha crater lake, visit the town of Cotacachi (famous for leather goods), etc., this is a great place to stay.