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All reviews howard johnson mall del sol huge food court close to the airport bed and pillows sheraton hotel five minute walk the air conditioning buffet style other hotels breakfast included comfortable hotel hj shuttle internet jacuzzi clerk
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8 - 13 of 557 reviews
Reviewed 26 May 2018

I spent a wondeefwo week in Guayaquil. The staff and facilities at the Wyndham Garden Guayaquil we're a huge part of my experience. It was very conveniently located to the airport, shopping, restaurants and ease of access to places I needed to go . I would stay here again.

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Nate J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia L, General Manager at Wyndham Garden Guayaquil, responded to this reviewResponded 13 June 2018

Dear Nate.
We appreciate your rate and your comment.
It is great that you felt as home here. We will be waiting for you soon.
Cordially.
Patricia Lozano
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2018

This is a nice hotel comparing with others around. The rooms are good, and the bathrooms are good to. It is well located near to a Mall with several services. Apparently, there is a secure place for tourists.

Stayed: May 2018
Thank pabloandrespalacios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia L, General Manager at Wyndham Garden Guayaquil, responded to this reviewResponded 23 May 2018

Thank you for taking the time to tell us about your experience at Wyndham Garden Guayaquil.
It is always a pleasure to receive positive feedback.
I am particularly pleased that you found great our location and the rooms. I will share your comments with our team, who I am certain will be encouraged by your remarks.
Here at Wyndham Garden, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
Cordially
Patricia Lozano
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

When you travel for business or pleasure and at check in, dining, the call you by your name, these little details is what makes the stay very comfortable.
I have been a customer on this hotel for many occasions and never been disappointed!
Staff go beyond the extra mile to assist you the best way possible!

Room Tip: Panorama views or rooms in the back side are quieter
  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Service
Thank PHOTOTRAVELER-4-FUN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia L, General Manager at Wyndham Garden Guayaquil, responded to this reviewResponded 2 April 2018

Dear guest.
We appreciate your rate and your comment. It is our pleasure to make your stay as comfortable as home.
We will be glad to see you soon.
Cordially
Patricia Lozano
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2018

This was my first and last stay with Wyndham. I thought I would give them a chance since I had booked the rooms with a nice discount. However, the reception staff was either indifferent or condescending. Upon checking in we were told we had to book an extra room for a 5th person in our group. When we asked if we could add an extra bed for a fee we were told we couldn't. So we asked if we could make changes to our existing reservation the lady just said no and didn't offer any other solutions. We finally ended up booking another room for our 5th party member. After we asked for a shuttle to the airport at 6am, she then told us our room came with breakfast that starts at 6:30am! I couldn't tell if she was just very insensitive or being rude, but we had literally just informed her we needed a shuttle at 6.

Our rooms were your standard 3 star hotel double rooms. Everything functioned as it should except for the room clock which was 15 minutes late. This brings us to the other issue, my roommate and I were 5 minutes late to the shuttle because the room's clock read 5:45am when it was actually already 6am. When I informed the front desk staff of this issue, the only response I received was an impassive 'okay.' At the very least she could have said that they would fix the clock. Lastly, even though we were reassured by the same front desk staff that we could enter the breakfast room a little before 6am and quickly grab something to eat, that was not the case as no food was available yet. It would have been fine if they had informed us from the start that the food wouldn't be ready, but they clearly stated that something would be available only for us to wake up a little earlier for no reason.

  • Stayed: January 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Helen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia L, General Manager at Wyndham Garden Guayaquil, responded to this reviewResponded 6 February 2018

Dear Mrs. Helen

Thank you very much for contacting us, we are very sorry and we apologize for the inconveniences during your stay.

We will review our internal processes and communication from our reception staff and housekepping department to take the corrective necessary.

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Reviewed 18 December 2017

Very comfortable hotel. Big room with a beautiful view of the river. The breakfast is excellent with a lot of alternatives including regional food what is very important to me: to know the culinary culture of the place. Very close to the hotel there is a lot of restaurants and bars. And is too near to the historical area Las Peñas.

  • Stayed: December 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank giovannucchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia L, General Manager at Wyndham Garden Guayaquil, responded to this reviewResponded 20 December 2017
Google Translation

Estimado huésped.
Gracias por su comentario y su valoración.
Será un placer verlo en una próxima visita.
Cordialmente
Patricia Lozano
Gerente General.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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