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Bluesun Hotel Elaphusa
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Reviews (773)
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All reviewsbowling alleywellness centrezlatni rat beachoutdoor poolbig hotelmain restaurantsea viewhalf boardpastakrka waterfallsfrench tourblock dtennis courtsbreakfast and dinnerbuffet styleluxury hotelsalt water
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134 - 139 of 773 reviews
Reviewed 21 August 2015

The hotel is very clean, the position is good, half way from zlatni rat beach and the Bol center, but these are the only nice things to say.
No private beach, the tennis courts must be paid as extra. Also the bowling and the wellness center are not included in the price of nearly 200 euros per night to be paid for a double room (with no balcony, nor sea view). There was no significant entertainment for adults (the small pool closes at about 8:00 pm)
Bear in mind that you have to show the notice "do not disturb" in front of your door if you do not want to be waken up at 7:45 in the morning (it happened three times in a week). At that time the chambermaids start knocking on the doors to enter and clean the room....That is definitely not a resort but a poor hotel.
Last but not least, the sunbeds in the pool (which should replace a private beach) are sufficient for less than 20% of the hotel hosts.

I would say the adverts that we saw on the internet related to this hotel are misleading: things to be paid extra seemed included in the price. As final remark, I would say that this hotel might maybe be acceptable - although expensive - for families, given the animation reserved to children but definitely not for young people nor for families without children.

  • Stayed: August 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Rob2c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krvaricp, Manager at Bluesun Hotel Elaphusa, responded to this reviewResponded 24 August 2015

Dear Rob2c,

thank you for sharing your opinion. We are sorry that our hotel didn't meet your expectations and for your misinterpretation. However, we must state that all Bol beaches are public, and facilities such as bowling, tennis and wellness center are not included in the price, and we clearly advertise them as separate objects.

Kind regards,
Vinko Martinic
Accommodation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2015

Our stay in Bluesun Hotel Elaphusa was absolutely lovely. My husband and I booked a week stay with half board meal option and we were never disappointed. Breakfasts and dinners were always very good. A lot of choices, everything very fresh and warm. One of the best buffet style restaurants I have ever eaten at. It got a bit crowded during the meal hours but we have never had any problem finding a free table.
We also had dinner once in nearby hotel from the same company in a restaurant located directly on the beach. Even without reservation we were able to get a great beach front located table. Food was a bit pricey but the surroundings were very pleasant and quality of food worth it.
Our room with sea view was big, modern and very clean. Everything was working and the only time we had a little issue with hot water, help was sent very fast and problem was fixed immediately.
We spent most of our time by the beach so I can't say much about pool and other facilities but a few times we ordered snacks and drinks in the pool bar staff was always very helpful and friendly.
Also, my husband was using spa a few times and was always very pleased with the service. But it is better to plan your spa day in advance because it is quite popular and reservation is needed.
The location of this hotel was great, close to the beach and not too far if you want to walk to the town center. Big private parking is provided.
Overall, very nice stay in relaxing atmosphere. Thank you!

  • Stayed: July 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Aga D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krvaricp, Manager at Bluesun Hotel Elaphusa, responded to this reviewResponded 21 August 2015

Dear Aga D,

thank you for your heartwarming review and for giving us the highest rate on Tripadvisor. We are happy to see you left our hotel with such a pleasant and positive impressions and we would like you to visit us again. It would be our pleasure to have the opportunity to welcome you next year.

Thank you for giving us your trust and for your recommendation.

Best regards
Vinko Martinic
Accommodation Manager

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Reviewed 20 August 2015 via mobile

Our first impression at the arrival was that Elaphusa was more a 'business' hotel...but we were wrong . The personnel and staff make the difference . Very nice , always friendly , customer - orientated and problem solving . Our sincere congratulations for making our stay one of the most relaxing we ever had ! Very large wellness department in the hotel.Always friendly and open for information without pushy sales-talks.The room we had was a bit small for a 4 person family room also because we had no balcony. The sleeping sofa in the room was not big enough nor comfortable for our 2 sons. After we mentioned this at the reception desk , about an hour later we had an extra separate bed in our room (customer orientated and problem solving remember ..) Room was a bit dated but always very clean and at the end you just use it to sleep , so no problem for us . Nice cocktail bar (Bolero bar) outside the hotel with a magnificent view . Fitness room is well equipped . Nice range and variations at the food buffet . Especially the meat was excellent , not very obvious on an island..Little details make the difference : hotel uses herbs from their own garden , like thyme for their cocktails,..We also really enjoyed the car rent that was made possible by the person at the hotel reception desk to explore the island.Could rent a nice 200hp Audi convertible for a day for 85 euro ! The Zlatni Rat beach was too crowded for us but other people will like it . Perfect connection to the old city of Bol via a walk path just outside the hotel (photo). Maybe there are 2 points I could mention as positive and constructive remarks : 1. Offer a welcoming drink for newly arrived guests.
2. Did a lot of swimming in the pool and often wondered what time it was --> Maybe there's room for a big clock at the pool ?

For the rest , our biggest compliments for Blue Sun Elaphusa , you made our holiday exceptional !!

Stayed: August 2015, travelled with family
Thank Sinnekloas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krvaricp, Manager at Bluesun Hotel Elaphusa, responded to this reviewResponded 21 August 2015

Dear Sinnekloas,

we would like to thank you for your kind words. It is rewarding to hear you enjoyed your vacation at our hotel. We always put great effort to exceed our guest’s expectations and we’re glad you recognized our hard work. Furthermore, we truly value your suggestions regarding the clock above the pool and a welcome drink. We will take it into consideration. We appreciate you for being open with us, and we find your constructive input to be helpful in order to make our future guests stay flawless.

We are looking forward to welcome you again in one Bluesun hotel Elaphusa.

Best regards,
Vinko Martinic
Accommodation Manager

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Reviewed 20 August 2015 via mobile

Great location, very clean, helpful staff, lovely pool, stunning views. Large selection on offer at breakfast although some may not enjoy the large canteen like dining experience. Amenities were often in use with people queuing. The aircon was very hit & miss (depending on the precise position of the closed patio doors) and the Wi-Fi was slow at best but unusable for a lot of the time.

Stayed: August 2015, travelled with friends
Thank gary b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krvaricp, Manager at Bluesun Hotel Elaphusa, responded to this reviewResponded 21 August 2015

Dear gary b,

we appreciate your comment and compliments on our staff, pool and hotel's position. We love to hear you enjoyed views and the food. Hopefully, the ques haven't ruined it for you. We are happy to inform you we have improved our Wi-Fi system and it should run smooth in the future.

Thank you for giving us your trust.

Best regards,
Vinko Martinic
Accommodation Manager

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Reviewed 18 August 2015 via mobile

Great hotel, very clean, good food and very friendly staff. Nice and safe environment especially for young children. City centre in walking distance. Good restaurants around hotel if you want to try local food. Went two years in a row and thoroughly enjoyed it. Highly recommended

Stayed: August 2015
Thank Ilirjana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krvaricp, Manager at Bluesun Hotel Elaphusa, responded to this reviewResponded 19 August 2015

Dear Ilirjana K,

thank you for your comment and kind words. We will do our best to keep this level of service and even improve it. We appreciate you for giving us your trust two years in a row and we hope you will visit us again.

Best regards from Bol,
Vinko Martinic
Accommodation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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