Very helpful staff. Nice place and clean. Comfortable bed and a good breakfast with lots of choices. I would definitely stay here again. TV had a lit of channels. I didn't use the Wifi so I don't know how it wasMore
- Free Wifi
- Free parking
Very helpful staff. Nice place and clean. Comfortable bed and a good breakfast with lots of choices. I would definitely stay here again. TV had a lit of channels. I didn't use the Wifi so I don't know how it wasMoreShow less
Thank you for giving us a review! We are happy that you stayed with us and we look forward to your next visit.
Did you know that we are only a few miles from Lake Guntersville and the upcoming Hydrofest?
Our room we was given when we first got there was filthy , it had not been cleaned , so they moved us down the hall . The whole night it was so noisy the heater when it would turn off would send out a screaming noise , we could hear the people upstairs walking around and the fan in bathroom didn't shut off . Very noisy night I was relieved when the sun came up !!!! The lady at front desk offered the 2nd floor but we had already brought stuff in and didn't feel like going upstairs with stuff .
Thank you for taking time to leave a review. On behalf of the entire staff I apologize that your stay was not the best it could have been. I have shared your comments with the Executive Housekeeper and the Maintenance Engineer to make sure we address the issues with cleanliness and the Air Conditioning unit.
We arrived early friday, sometimes rooms are ready early and the front desk didnt inform us that we couldnt check in. We were assigned a room and upon entering found that the dirty bedding was piled on the bed, the bathroom was still a mess with toiletries and towels from the previous person staying there. We then went straight to the front desk and informed them that the room was not clean, at which time they provided us a new room, just a few doors down. No issues. We were gone most of the day saturday, plenty of time for housekeeping to do their duties. Upon return, we found our trash was not emptied and our bed still had the same bedding from the previous night. 3 of 4 pillows were on the bed, the 4th was left sitting on the nightstand, as if whoever was cleaning left in a hurry. The next morning, we were surprised to get out of the shower to NO towels. Just 2 wash cloths and 2 hand towels. This was a very inconvenient time to notice this issue, as theres not much to do while soaking wet from showering. We informed the front desk and they did not seem to bother much, as if this problem was insignificant. Being that it is the only hotel in Boaz, it kind of forces one to stay here with no other options.
On behalf of our housekeeping staff, I apologize for failing to exceed your expectations. The housekeeper who was assigned to your room is new and in fact it was her first day to be working by herself. Had we been notified at the front desk that towels were not in the room, we would have corrected the problem immediately. Unfortunately we were not informed of anything until check out, at which point it was too late.
I did offer an apology to the gentleman that you had check out for you, not sure what else we could have done in this situation.
Another great choice hotel property. I was shocked at how clean and up to date this hotel was. The staff was nice, breakfast was good and rooms are nice and clean. Would definitely recommend for anyone making a trip to Boaz.
Thank you so much for reviewing us! We look forward to seeing you again on your next trip to Boaz!
Did you know we are close to both Lake Guntersville and Cathedral Caverns State Parks?
Stopped in on a trip through north AL. Nice clean place. Comfortable room, only no coffee in room! Small dining area with standard cereal, fruit , bagel, waffle machine. Had a problem with reservations, causing 2 calls to the property and 2 calls to central reservation center. Avoid phone contact with Choice properties!
Thank you for the review, we apologize that there was no coffee in the room and have taken steps to correct this issue.
I would like to point out that we also have hot eggs, sausage, gravy and biscuits available in addition to an extensive Continental Breakfast you mention, perhaps it was overlooked?
We hope your next visit is more enjoyable and look forward to seeing you again.
We stayed at The Econo for a softball tournament. A little off the beaten path. Check in was very slow. Rang the bell twice and waited 10 minutes for someone to arrive. I always think there should be two people on duty from 7 am-9 pm but I understand it is not always efficient to the budget. The girl was nice and apologized when she came up from helping a guest in his room. I will also say there is no elevator in the hotel. The room was nicely decorated but the beds are really high. Housekeeping was probably the worst part... there was trash left in the trash can (looked like the housekeeper had emptied all of the prior guest’s trash into one and then left it). One of the beds had stains on the comforter (maybe coffee or soda). We did not eat the breakfast but my husband did get coffee and said it tasted like it was from the night before. Would we stay again? I would say yes.