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Country Inn & Suites by Radisson, Bessemer, AL
Ranked #6 of 12 Hotels in Bessemer
Reviewed 1 May 2017

First let me start how we made the mistake of passing through this area the night before the Alabama spring game. Needless to say, hotel rooms were hard to come by that night. So, we decided to stay here out of lack of any other options. The hotel was packed with loud people. The pool water was cloudy, yuck. Our room was dirty and hadn't looked like it had been cleaned in a while. The room we booked was supposed to be a double king suite but, was really just a big dirty room with 2 king beds in it. There were no chairs or table and the microwave was literally just sitting on top of the mini fridge. I have stayed at Days Inns better than this hotel.

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  • Stayed: April 2017, travelled with family
    • Location
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Thank TgrGirl83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management42, Guest Relations Manager at Country Inn & Suites by Radisson, Bessemer, AL, responded to this reviewResponded 2 May 2017

Dear TgrGirl83,

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for you and other guests in the future.

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33 - 37 of 241 reviews

Reviewed 1 May 2017

  • Stayed: April 2017, travelled on business
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Review collected in partnership with Country Inns & Suites By Carlson
1  Thank gloriafredrickv
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management42, Guest Relations Manager at Country Inn & Suites by Radisson, Bessemer, AL, responded to this reviewResponded 2 May 2017

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Reviewed 27 April 2017

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson
Thank valeriehF1202UL
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
CarlsonRezidor, Customer Care at Country Inn & Suites by Radisson, Bessemer, AL, responded to this reviewResponded 29 April 2017

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Reviewed 24 April 2017

We chose this hotel for the location to our destination. Our room key wouldn't work to the side door or the pool area. On two different days there weren't any towels in the pool area. The hot breakfast was very good with a nice variety. The minor problems were not enough to keep me from staying here again.

  • Stayed: April 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with Country Inns & Suites By Carlson
Thank Selena H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management42, Guest Relations Manager at Country Inn & Suites by Radisson, Bessemer, AL, responded to this reviewResponded 25 April 2017

Dear Selena H,

We appreciate your rating of our hotel, though I do apologize for any inconveniences that you experienced and I hope that your next visit will be even better. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest
experience and I hope you'll return to see how we grow and evolve. Thank you for choosing Country Inn & Suites By Carlson, Bessemer hotel

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Reviewed 24 April 2017

We just spent the night here while traveling through, but it was clean, Staff was friendly, & they had a good breakfast in the morning.... lots of options in food & was clean & well stocked. Thanks :)

  • Stayed: April 2017, travelled as a couple
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Carlson
Thank G2378UEkellyf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management42, Guest Relations Manager at Country Inn & Suites by Radisson, Bessemer, AL, responded to this reviewResponded 25 April 2017

Dear G2378UEkellyf,

We are so grateful for your business, and we do hope that you’ll continue to choose to stay with us on your future travels here in the area. We are so glad to know that you enjoyed your stay as well as our breakfast and thanked you so much for appreciating our efforts of providing you with a clean and comfortable stay.

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Additional Information about Country Inn & Suites by Radisson, Bessemer, AL

Address: 4895 Academy Court, I-20/59 Exit 108, Bessemer, AL 35022
Phone Number:
Region: United States > Alabama > Bessemer
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 12 Hotels in Bessemer
Price Range: €62 - €87 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites by Radisson, Bessemer, AL 2.5*
Number of rooms: 1
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Also Known As:
Country Inn And Suites Bessemer
Country Inn & Suites Bessemer Hotel Bessemer
Country Inn Bessemer
Bessemer Country Inn

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