We stayed at this hotel for 4 nights with another family (we were 10 people total).
POSITIVES: JACK! The front desk clerk Jack was AMAZING! He went out of his way to help our families with everything. His English is quite good (although he thinks it is not, it is very good). He made calls for us, arranged trips and tickets for us. Simply amazing. Extremely helpful. His mother also helped us during meal time with dietary requirements/ preferences (plant based diet, gluten free). They really and truly helped so much. The hotel is located next to the bus station that takes you to Mr Huangshan, very convenient. There are many Chinese style restrauants around (nothing western if that is what you crave). Hongcun ancient town is about 45 minute drive away and worth the visit. Rooms are big and beds comfortable (we had the Family Friendly rooms).
NEGATIVES: Not many, only the smoking in the hotel lobby and restrauant (even though no smoking signs are posted), but staff were helpful to ask guests to not smoke when we asked. Rooms were not cleaned daily, only water/towels replaced and garbage changed. More
- Free Wifi