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“Awesome hotel for family vacation”

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Sol Nessebar Palace
Ranked #1 of 35 Hotels in Nessebar
Certificate of Excellence
Reviewed 9 September 2017

Last year this hotel was really pleasant surprise, this year it was pure pleasure to stay at the hotel. As last year everything was clean and very well organized. Maybe the dishes in the restaurant were a bit repetitive, but we loved the abundance of fruits and the friendly staff. Lots of activities for the kids and for the in-laws. Our park view room was relatively quiet and calm.
I'd only wish the cocktails weren't that "watery" and some music at the Embarcadero Bar and at the gelateria booth. Elevators might be a bit of pain in "rush hour", since only three elevators are clearly not enough for such a big hotel.
Looking forward to another visit in 2018.

  • Stayed: September 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank VladimirovR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janina_SNResort, Quality Manager at Sol Nessebar Palace, responded to this reviewResponded 20 September 2017

Dear VladimirovR,

Thank you for choosing us again, as well as for your review on Tripadvisor.
Your feedback regarding music is taken into consideration, thank you. As per the cocktails - every bartender would br glad to create a cocktail as per your personal desire :)

Wishing you all the best and lLooking forward to another visit in 2018,

Kind regards,

Janina Ninova,
Quality Manager Sol Nessebar Palace/ Mare/ Bay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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14 - 18 of 788 reviews

Reviewed 4 September 2017 via mobile

This is our second time here. As we sit waiting to get picked up to fly home. I have made the Mrs book again for next year. Nipping clean lovely staff and fantastic service.
Bulgaria is a great place with lovely people and I would highly recommend the Palace to anyone.
Sad to leave but can't wait to get back here next year
Thanks to all the staff for a fab time

Stayed: September 2017, travelled with family
1  Thank G7ONL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janina_SNResort, Qualty Manager at Sol Nessebar Palace, responded to this reviewResponded 7 September 2017

Dear G7ONL,

Thank you for your second visit, as well as for your feedback, posted while waiting to get picked up to fly home.
Thank you for booking us for next year!
We are so happy to read about our "lovely staff and fantastic service", about our home country, which really "is a great place with lovely people"!
Your comment "Sad to leave" is the best evaluation ever!

All the best and till next summer!

Warmest regards,

Janina Ninova,
Quality Manager Sol Nessebar Palace/ Mare/ Bay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
11
Reviewed 2 September 2017 via mobile

We travelled here on the assurance from the travel agent that this hotel was perfect for a couples getaway. How wrong they were.

The hotel is nice, simple - not quite the 4/5 it's rated as.

The pool area is nice but the sun beds are so packed in that you're practically sat on the person next to you. There aren't anywhere near enough sun beds and it turns into a daily war if you're not up at the crack of dawn!

There is simply nowhere to escape for time in the company of adults - the kids are everywhere. If you have a family - it is a great hotel.

The food is boring and edible but nothing to write home about.

Overall, I'd say, if you're a family - great place. Loud, noisy, lots of hustle and bustle.

If you're an adult wanting to relax - steer clear.

Stayed: September 2017, travelled as a couple
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2017

big hotel with big pools and water park for kids,
room are big and clean,
service is amazing,
good food all day long. in the main dining room or around the hotel area.
free drinks including beers and others.
free wifi around the hotel but very slow.

Room Tip: higher floors has better views.
See more room tips
  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank John_TLV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janina_SNResort, Quality Manager at Sol Nessebar Palace, responded to this reviewResponded 28 August 2017

Dear John_TLV,

Thank you for choosing Sol Nessebar Palace, as well as for your review.
We apreciate your high evaluation and encouraging words regarding our facilities and service.
Wishing you all the best, we are expecting you in our resort soon again :)

Warm regards,

Janina Ninova,
Quality Manager Sol Nessebar Palace/ Mare/ Bay

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Reviewed 24 August 2017

We had a fantastic stay at this hotel. Although we were there in August and all the three buildings were fully booked, the staff managed to do his best to satisfy every desire and was always friendly and at hand. Special thanks to all the staff in the restaurants, bars, at the reception desk and to the cleaning ladies for their professionalism. And especially to Kathy from the Palace restaurant for her exceptional kindness, cheerfulness and sense of humour. Very good language knowledge of the reception desk staff also!

The pizza in the Italian restaurant is a must!!! I have never eaten such a good pizza in my life, not even in the south of Italy! Very commendable! The paella and the panini bars have absolutely to be tried!

The animation was very strong, the evening stage programme is a must. Excellent role play and very good sound quality!

I have children at the age of 6, 11. There is a lot to do for every age: the water slides, animation, bathing in the sea. And if one needs some moments away, at a more silent place, the sun bed terraces offer always a place and a great view to the sea.

In a nutshell: Great choice for families!!!

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
1  Thank Irina I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janina_SNResort, Quality Manager at Sol Nessebar Palace, responded to this reviewResponded 25 August 2017

Dear Irina I,

Thank you for choosing Sol Nessebar palace, as well as for your feedback.
We are happy to read, that you "had a fantastic stay at this hotel".
Thank you for appreciation our efforts to do our best to satisfy every desire and be always friendly and at hand. Special thanks from all the staff in the restaurants, bars, at the reception desk and to the cleaning ladies, as well as from Kathy from the Palace and the animation team.
Greetings from the reception desk staff!

We wish to all family members great health and are waiting for you to visit us again - for another pizza, paella or/ and panini, as well as for unforgettable moments at the water park, in the Kids' Castle or bathing in the warm sea!

Special thanks for the qualification "Great choice for families!!!"

All the best,

Janina Ninova,
Quality Manager Sol Nessebar Palace/ Mare/ Bay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sol Nessebar Palace

Address: 7B Aurelia Boulevard, Nessebar 8230, Bulgaria
Phone Number:
Region: Bulgaria > Burgas Province > Nessebar
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Nessebar
#1 Luxury Hotel in Nessebar
#1 Family Hotel in Nessebar
Price Range: €82 - €460 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sol Nessebar Palace 5*
Number of rooms: 333
Official Description (provided by the hotel):
New Management for Sol Nessebar Resort by Sol Hotels as per 2008. Kids pool area and castle refurbished for safety and quality reasons. New and extended food offers and resort entertainment & sports follow Sol Hotels quality standards. Gardens and Park upgraded. Resort Manager for Sol Nessebar Palace,-Mare, - Bay is Mr. Lubo Lipchev. ... more   less 
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Also Known As:
Sol Nessebar Palace Hotel Nessebar
Sol Hotel Nessebar
Sol Melia Nessebar

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