I have rated this hotel as average and not terrible based on the excellent staff (majority of them that is!) however the hotel is a budget hotel with good and plenty of not so good points, (hopefully the new management will take it's customer comments seriously on board!)
So the good points!!!!
The hotel is in a really good location and only a short stroll to the beautiful beach and around a ten minute walk into beautiful old Nessebar.
The hotel has been apparently updated but still needs lots more work and could so easily be a very competitive and quality hotel with a bit more TLC
Our room was really nice, on the ground floor and overlooked the hotel park, which is so nice but so wasted. The room was modern and bright, really good air conditioning and had everything we needed. The hotel WIFI also worked really well.
The receptionist staff were so helpful, approachable, and friendly. We felt that the rooms were cleaned to a good standard on a daily basis and the hotel handyman (although not very talkative!) was also very pleasant and helpful.
The bad points:
The hotel swimming pool is tiny and no use nor ornament - tiny
The beds in the room were so hard and uncomfortable
The bedding sheets did not fit the beds and was again basically no use.
The hotel food was inedible , DO NOT GO ALL INCLUSIVE, TOTAL WASTE OF MONEY, the hotel mainly caters for Russian guests, AVOID!!!!
The restaurant worker (I use manager very loosely due to his appalling appearance and attitude towards guests) He was rude, shouted at us on two separate occasions and was very unfriendly
The hotel loungers are also no use as they have no cushion pads and so the loungers are hard and uncomfy, if you can find an unbroken one that is, which is such a shame as the garden/park is so nice.
The lounge area is not the best, sofas old a bit tatty, but there is a pool table (3 lev to play) but it has a broken floor area and I did trip over it a few times
The dinning room is very depressing and dated and most of the restaurant staff are not welcoming or friendly.
The hotel does allow locals to use the facilities for children's birthday parties and also for the local school. While we were there we had to contend with a children's party until gone midnight but the children were really entertaining and pleasant.
On anther day the hotel allowed the local junior school to have access to the park. We had several hours of holidaying in what seemed like a play ground. lots of children were left running wild in the grounds and reception area, which was a little worrying that they were allowed to do this with no regard for their own safety.
We also had to contend with a few children annoying us by dragging up flowers and throwing them at us while sunbathing!!!
But apart from all the negatives, the hotel manager spent time with us chatting about our issues and seemed to take an interest in what we had to say.
The hotel did on the last two days provided English breakfast, but this was still pretty disgusting.
However, I would stay here again as its cheap and cheerful, with lots of nice place to eat locally and a good location. The hotel manager did say that they were continuing to update the hotel as it had been taken over by new owners.
Would recommend going for breakfast and snacks at Niko's which is out of the back of the hotel and down the steps, the first one you come to on the left, literally a two minute walk. They have a fantastic varied menu, breakfast, snacks and meals and all reasonably priced. Full English will set you back around £3.00
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and LoveHolidays so you can book your Hotel Park Oasis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.