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Reviewed 19 June 2016

Typical for mid level hotels in the interior of Brasil; the construction is old but has been renovated, the rooms are clean and well maintained and the staff are very friendly, happy to provide additional towels, blankets etc and helpful for those from out of town. The location is excellent for the centre of the town, which is very important considering the narrow streets and impossible parking in and near the centre; the hotel does have valet parking. Recommended.

  • Stayed: June 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank miki905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stream_Hoteis, Gerente geral at Black Stream Hotel, responded to this reviewResponded 27 June 2016

Hello Miki905!

Thanks for your comments .
Your opinion is very important to us.
Until next time.

Best regards

Rose Zuccolototto

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2015 via mobile

From the moment we valet parked, such cheerful helpful staff. Nice clean comfortable rooms ! Great WiFi, TV and energy saving lighting system are great!
Definitely the place to stay in Ribeirão Preto.

Stayed: April 2015, travelled on business
Thank Keith C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stream_Hoteis, Gerente geral at Black Stream Hotel, responded to this reviewResponded 27 April 2015

Dear Keith

We welcome your comments on our hotel.
We await your next stay with us.

Sincerely

Rosemeire Zuccolotto
General Manager

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Reviewed 9 November 2014 via mobile

Room was clean and had a fine standard. The roof pool is quite small and its views hidden behind walls. Breakfast great. Few employees understood other than Portuguese, but this seems common for the area.

Stayed: November 2014, travelled on business
Thank CopenhagenGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stream_Hoteis, Gerente at Black Stream Hotel, responded to this reviewResponded 19 November 2014

Dear Mr. Copenhagen Guy,

Your comments are very importants to us.
Thank you

Regards

Rosemeire Zuccolotto
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014 via mobile

The staff were polite and helpful and our room was clean and spacious. Bonus points for the wifi and awesome shower. This hotel is in an ideal location, right in the middle of town and close to some cool bars and restaurants and a supermarket. Our room had a view if the town hall, and double glazing to block out the traffic noise. It's those thoughtful touches that make it perfect for a stopover. Breakfast had loads of choices so you can start your day well nourished.

Stayed: July 2014
Thank Wellygirl79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stream_Hoteis, Coordenadora de Marketing & Mídias Digitais at Black Stream Hotel, responded to this reviewResponded 1 August 2014
Google Translation

Ola Wellygirl79.

Agradeço os comentários positivos quanto a nossa localização, café da manhã, estrutura e Agentes de Relacionamento.

Espero ter superado suas expectativas em sua estadia.

Aguardamos em uma nova oportunidade.

Até Logo,
Livia Martins - Stream Hoteis
Coordenadora de Marketing & Mídias Digitais

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Reviewed 31 May 2013

I have booked two nights at this hotel and I was quite satisfied with what I got. The room was clean and it had a nice air conditioning device (this is a MUST for Ribeirão Preto). The bathroom was big and also clean. The bathroom amenities (shampoo, soap bar) were lame (as most of Brazilian hotels), so don't count on it if you forget yours. I give and extra highlight on the Free Wi-Fi: 15MBPs band.

Breakfast was good than average as it had many options for natural juice, but it lacked cold and hot options.

Staff in overall was nice and I had no problems at all.

Final highlight: Free Parking.

Room Tip: I had a room in front of the elevator, at the 5th floor, and this represented no issues for me. I didn't get any noise from the hall nor from the outside of the building. The windows seem to block well external noises.
  • Stayed: May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Marcelo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stream_Hoteis, Coordenadora de marketing at Black Stream Hotel, responded to this reviewResponded 13 June 2013
Google Translation

Ola Sr. Marcelo B
Muito Obrigada pelos comentários.
Informo que o Stream possui como filosofia ouvir ao feedback dos hóspedes, para que assim possamos aprimorar ainda mais nosso atendimento.
Possuímos um atmosfera diferencial e acolhedora, como filosofia Stream, que sempre preza qualidade de serviço e um excelente acolhimento.

Agradecemos as informações positivas e esperamos tê-lo novamente conosco em uma próxima oportunidade

Att,
Livia Martins
Coordenadora de Marketing / Stream Hotéis.

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