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2 - 7 of 772 reviews
Reviewed 8 May 2018

The Tryp Hotel is stylish, modern and user-friendly. Service from all staff was excellent. Linens and towels were of good quality and the room cleaning was also very good. I was given an upgrade at check-in as I was staying for 3 weeks.

Stayed: April 2018
Thank ArtLeona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Carolina R, Gerente geral at Tryp by Wyndham Ribeirao Preto, responded to this reviewResponded 11 May 2018

Dear Mrs. Leona,
Thank you for choosing TRYP by Wyndham Ribeirão Preto.
It is an honor for us to know that our hotel could meet your expectations.
We look forward to welcome you here again soon.
Best Regards,
Ana Carolina Rocha
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2018 via mobile

We were here in our way to Uberlandia and stop in this hotel for one night. The hotel is very confortable ( shower, bed, size of the room), near Ribeirão Shopping ( 10 minutes walking) and close to the road that goes to Uberlandia ( Anhanguera or the other one that goes to Sertãosinho and meets Anhanguera). I would stay here again

Stayed: April 2018, travelled as a couple
Thank Deborah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Carolina R, Gerente geral at Tryp by Wyndham Ribeirao Preto, responded to this reviewResponded 3 May 2018

Dear Mrs. Deborah,
Thank you for sharing your experience at the TRYP Ribeirão Preto.
We very much appreciate your comments, it is always a pleasure to receive positive feedback.
We look forward to welcome you soon.
Sincerely,
Ana Carolina Rocha
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2018

This hotel was awesome. I arrived very late, in the middle of the night, and they were super helpful. There is 24 hour room service which is awesome. Beautiful rooftop pool. Also sauna and steam room. Would love to stay here again.

Stayed: April 2018, travelled on business
Review collected in partnership with this hotel
Thank tristezzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Carolina R, Gerente geral at Tryp by Wyndham Ribeirao Preto, responded to this reviewResponded 30 April 2018

Dear Mr. Tristez,
Thank you for taking the time to share your feedback of the TRYP by Wyndham Ribeirão Preto!
We are glad you choose to stay with us. We look forward to your next stay!
Best Regards,
Ana Carolina Rocha
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2018

The hotel does nothing specifically wrong, but from the moment I stepped in I had the feeling that this is one of those hotels where they want a sausage machine of guest pushed through and the staff are generally disinterested. After leaving the car with a trolley heaped with baggage and two young kids, there was no assistance from anyone to get it from reception to the room. The check-in took ages for goodness knows what reason. After settling in we thought we would take some time at the very nice pool. One must phone to get drinks delivered to the pool. But no-one answers the phone, and when they eventually do, they take so long with the order that we finish swimming and return to the room. I don't know what happened to the drinks. The entire stay was characterised by disinterested staff. At least one of the elevators was always out of order.

The rooms are actually quite nice. They are spacious and have large bathrooms. The swimming pool on the top floor is really nice and has great views. A very nice shopping centre (Ribeirao Shopping) is about 1 km away - an easy walk. We had one evening meal in the lobby restaurant. It is overpriced although the food tasted good. This was the one time that the staff were in fact really friendly.

It is the people who make a hotel good and this hotel needs to pay more attention to this.

Stayed: April 2018
Thank AMacAfrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Carolina R, Gerente geral at Tryp by Wyndham Ribeirao Preto, responded to this reviewResponded 30 April 2018

Dear Guest,
Thank you for choosing TRYP by Wyndham Ribeirão Preto.
We are sorry to hear that we did not exceed your expectations as we always try to for all of our guests. However we appreciate the feedback as we will definitely communicate your concerns to our operations teams so they can consider future adjustments.
We look forward to welcoming you back again.
Best Regards,
Ana Carolina Rocha
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2018 via mobile

Ribeirão Preto used to be a city where finding a good business class hotel was difficult. With the Tryp and other options things have improved a lot in the last few years. This hotel is pretty new, so they are still working out some of the kinks, but overall clean, efficient and comfortable. Especially considering it was a busy week for the city due to a very large international trade show in the area.

Stayed: April 2018, travelled on business
Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ana Carolina R, Gerente geral at Tryp by Wyndham Ribeirao Preto, responded to this reviewResponded 30 April 2018

Dear Mr. Steve,
We very much appreciate your comments regarding your stay at the Tryp by Wyndham Ribeirão Preto. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Ana Carolina Rocha
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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