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“Good hotel. For a short stay”

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Master Premium Palace
Ranked #38 of 80 Hotels in Porto Alegre
Reviewed 27 May 2016 via mobile

It's a good hotel. At the centro so if your work is around the centro it's a good option.
If not, then better another place, the centro is not safe at eavning.

Large room and a space to work, but not that cosy.
I would book it again but not for a 4 days stay, only for shorter.
Staff is good and helpful.

Breakfast is average, so I ate outside.

Stayed: May 2016, travelled on business
Thank sbfares
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atd-Online-Hotel, Gerente at Master Premium Palace, responded to this reviewResponded 3 June 2016

Dear Guest,
Master Hotels thank you for choosing the Master Premium Palace for your stay in Porto Alegre and the comments received.
We look forward to you briefly welcome and have the fortunate opportunity to host it again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1 - 5 of 148 reviews

Reviewed 26 February 2016

The rooms are large and spacious but we found you need to keep the two wall air conditioners on all the time to keep the temperature of the room barely comfortable. TV has english BBC and CNN. The rooftop pool is small and there is an adequate workout room with treadmill, elliptical, weights etc. but not many hotel guests seem to use this facility. They have a hottub on the roof but throughout the time we were there it never had water in it. Despite most of the staff not speaking English all were very helpful in helping with luggage and trying to figure out what we needed. The gem of the staff is Leonardo who does speak English and was helpful at making dinner suggestions, in arranging reservations for dinner and arranging tours to the wine region. Breakfast has a good selection of fruit, coffee, juices, cold cuts and cheese, breads, scrambled eggs and hotdogs in tomato sauce. The hotel is walking distance to the central market which also has the starting point for the hop on, hop off bus and walking tour of the historical region. Many good restaurants in the area. This is not an expensive hotel so for the price point I believe it to be good value.

Room Tip: We were on the 12th floor. Views are not impressive
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  • Stayed: February 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank WilliamBiol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atd-Online-Hotel, Gerente geral at Master Premium Palace, responded to this reviewResponded 21 March 2016

Dear guest!
Its a peasure, to have you here!
Congrats

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Reviewed 22 December 2014

I spent 5 days at this Hotel with my son during WC 2014 and frankly I was impressed by the very spacious room that we stayed in. The staff were very friendly and helpful. This hotel offers one of the best Breakfast buffet we had in Brazil and we stayed in quiet few Hotels.
To get to this hotel from the Airport ( DO NOT go to the Rodoviara (bus station) as some suggested in the reviews it is very dangerous area instead take the Bus that goes from Airport to Centro for only 6 RIALS and ask the bus driver to let you off at the Plaza Hotel stop, right in front of the Plaza then walk half a block and you get to a street make a left walk like 15 to 20 yards and Voila you are at the front door of Master Palace.
Brazilian people are very friendly and helpful so don't be surprised at the end of your trip if you end up with new friends, There are many things to see in the south of Brazil so enjoy

  • Stayed: June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank AceTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atendimento_Hospede, Comunicação at Master Premium Palace, responded to this reviewResponded 23 December 2014
Google Translation

Obrigada por sua avaliação. Volte ao Brasil, venha para Porto Alegre e fique mais uma vez no Master Premium Palace.

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Reviewed 8 July 2014

Not a good location....not the best choice.
This hotel needs to be completely remodeled...
Rooms are kind of motel's, and old one.
Breakfast buffet is ok, but definitely you should go for a best option.

  • Stayed: June 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Mauro M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atendimento_Hospede, Comunicação at Master Premium Palace, responded to this reviewResponded 19 August 2014
Google Translation

Obrigada por sua avaliação. Praticidade, localização estratégica e conforto são os principais atributos do Master Premium Palace que está instalado no Centro Histórico de Porto Alegre, próximo ao Mercado Público, lojas e Cais do Porto. Ideal para quem deseja apreciar o lado cultural e comercial da cidade.

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Reviewed 20 November 2012

I just spent one night here, invited for a conference, so I cannot comment on price. Reception seems to be understaffed and undertrained. The apt. I stayed was huge, looked something emerging from the 70's. The bed was confy, TV one of those tube survivors with only a dozen channels. Air conditioning was based on two smallish and noisy window sets. Lots of room to work, but no wifi was available (I guess cabled internet was available, but my ultrabook has no port). The bathroom, again, was big, convenient and clean, no-frill toiletries. Dinner was pleasant, with some good alternatives for Argentinian wine, and breakfast just average. All in all, there are much better alternatives in town. Check Plaza Sao Rafael and Blue Tree Millennium for central location, or Novotel and Deville near the airport.

Room Tip: Ask an apt. with window to the rear, never to the front street.
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  • Stayed: November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank VSOP_AOC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Master Premium Palace

Address: Rua Senhor dos Passos 221 | Centro, Porto Alegre, State of Rio Grande do Sul 90020-180, Brazil
Region: Brazil > State of Rio Grande do Sul > Porto Alegre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Porto Alegre
#14 Business Hotel in Porto Alegre
Price Range: €38 - €91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Master Premium Palace 4*
Number of rooms: 106
Official Description (provided by the hotel):
Convenience, strategic location and comfort are Master Premium Palace's main attributes. Located in the Historical Downtown in Porto Alegre, close to the Central Market, shops and the city pier, is perfect for the guests who are looking forward to enjoying the city's cultural and shopping options. We offer the perfect structure to make your stay more pleasant: Events, Business and Fitness Centers, a quick massage to restore the guests energy, restaurant and pool. Our suite is the perfect for the guests looking for comfort. The room is divided in two, with dinning room, fireplace and also a balcony with a beautiful view of the capital. ... more   less 
Reservation Options:
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Also Known As:
Master Premium Palace Porto Alegre, Brazil

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