Definition of decadent hotel. Rooms ok. That's about it. Went for a night with my daughters and got pissed with a sum of non solved problems.
The phone on my daughter's room never got to work properly despite of 4 complains. So the nanny couldn't reach may room except by her cel phone, and couldn't also request anything at the front desk. But in the end, even if the phone worked, the hotel doesn't care about serving even the most basics to their guests. I just wanted to have boiled water for my babies bottles, and was a mission impossible task. The impolite front desk Rafaela made sure I wouldn't get it!!
Long story short, I went myself into the kitchen and asked if they could serve us some shot water and borrow a thermal recipient for the night. Patricia made all that possible within 3 minutes!!! Thank you Patricia!!!
Do not stay there! Staff really don't give a damn, like they were expecting to be fired any time anyway.
- Free Wifi