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1 - 6 of 952 reviews
Reviewed 28 September 2015

This is a very traditional hotel, that keeps it's high quality standards. Excellent choice if you have business to do downtown (Historic District). The service is very good and, despite its age, the hotel keeps everything shining new.

Date of stay: September 2015
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank Rafael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cláudia H, Gerente de relações públicas at Plaza Sao Rafael Hotel, responded to this reviewResponded 1 October 2015

Thanks for your comment. We are happy to know you liked your stay in our hotel.We will be glad to receive you back again.You can always count on us to support you. Best Regards, Isabel Travezani – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2015

Decent hotel, large room, clean, courteous staff. It feels like everyone is trying hard to please but the age of the establishment really shows. The bathroom fixtures are old, as is most of the hotel. Breakfast is adequate, not great. I just spent one night on a business trip, for which the hotel was perfectly acceptable. Free wi-fi.

Date of stay: June 2015
1  Thank lostart_brazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cláudia H, Gerente de relações públicas at Plaza Sao Rafael Hotel, responded to this reviewResponded 16 June 2015

Thanks for your comment. We are happy to know you liked your stay in our hotel.We will be glad to receive you back again.Have a great day! . Isabel Travezani – Gerente-Geral

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Reviewed 10 April 2015

It was a great hotel but now needs an urgent refurbishment. The furniture is not interesting, the bathrooms are very simple . The breakfast room has no natural light. Breakfast is good.
It still has some glamour of the past. I've been in the hotel 2 times . the first time in a suite on the 12th floor which had a good size, a week later in a room that was small and not comfortable .

Room tip: room on the upper floors have better views
Date of stay: March 2015
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Luiz C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cláudia H, Gerente de relações públicas at Plaza Sao Rafael Hotel, responded to this reviewResponded 14 April 2015
Google Translation

Agradecemos sua disponibilidade em nos avaliar no Tripadvisor. Todos os comentários e sugestões são importantes para que direcionemos nossas melhorias. Atenciosamente, Fátima Rodrigues - Gerente Geral

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Reviewed 16 March 2015 via mobile

Spent one night here in what was described as a recently refurbished room. The staff were very pleasant but the rooms very basic, beds hard and the banging and knocking from the plumbing at 0230 and 0600 were unwelcome wake up calls. On the positive side the views from the gym/pool on the roof are great and a nice way to wind down at the end of the day. Wifi ranged from painfully slow to nonexistent.

Date of stay: March 2015
Trip type: Travelled on business
Thank Tantooine_tour_guide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cláudia H, Gerente geral at Plaza Sao Rafael Hotel, responded to this reviewResponded 21 March 2015

Thank you so much for your comments on the points of our hotel so we can identify, through the evaluation, our strong spots and also what we work on to better serve.

We are very happy on the compliments to our team. On your next visit to our city, we hope you’ll stay on our refurbished apartments.

Best regards,

Fátima Rodrigues - Manager

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Reviewed 28 September 2014

it is about 30 minutes taxi ride from the airport and in the middle of town. The staff and rooms are really quite good, the shower is strong! Breakfast was quite a smorgasbord of fruit, breads, cakes, meats, cheeses with scrambled eggs and hot dogs! WiFi if is fine and included in the price.
If you turn right out of the hotel and walk for about 15 minutes you will be by the town hall and the parks and the river side is nearby. On the left, about 3mins walk, is a supermarket that has the basics- water, beer and chips.

Room tip: Ask for a room with 11 in the number-
Date of stay: September 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank Duddoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cláudia H, Gerente de relações públicas at Plaza Sao Rafael Hotel, responded to this reviewResponded 28 July 2015

We are very glad with your stay at our hotel. We hope you'll stay with us again sometime in the near future.

Best regards.

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