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1 - 6 of 588 reviews
Reviewed 29 October 2014 via mobile

Me and my boyfriend stayed at Yak hotel for a week. Staff is very polite, friendly and helpfull.Our room was very basic,need renovation but good size,hot water under shower and it was very clean ( thank you Janina). Se are not fussy and se didnt expect much thats why se enjoyed staying in our room (number 413).
Breakfast very nice with a lot of choices.
The beach is opposite the hotel but we could stay only till 14-15 because water gets high and cover everything.
We both a few trips. My favourite was to Pipa where I could swim close to dolphins. They come every day :)
We were very disappointed with restaurants around hotel. There are a few and most of them sell Italian food.
To the nearest supermarket is 20 mins walk unless you want to pay double for water, alcohol or food you can get close the hotel.
Natal didn't impress us but a few trips we paid for were worth coming.

  • Stayed: October 2014
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1  Thank monikaw1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jéssica N, Auxiliar de Marketing at Yak Hotel Natal, responded to this reviewResponded 3 November 2014

Hello Monika,

Thank you for taking your time to post a comment about your stay at Yak Hotel.

Be sure that we take it very seriously and we are taking all the actions to improve those points you've told us.

Hope to welcome you again and enjoy our hotel.

Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

The overall experience at this hotel was good. We had a minor issue when we checked in since when we modified our reservation we had to cancel the original one and apparently the hotel cancel the wrong one. They fixed the issue and we had no problems after that. The hotel is clean and staff are nice. The best part of the hotel is the location... there are many good restaurants around the area and it is not as busy as Ponta Negra.

  • Stayed: June 2014, travelled with friends
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Thank degtusmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

Three of us stayed here for three nights in June and had a great time. Breakfast was good with lots of options (note: if you are expecting an American breakfast you won't get that here...or anywhere else, but it was an above average continental breakfast). Staff was extremely accommodating and helpful, the pool deck is great, though we didn't use it except for a late night nap. Location was fine, right across the street from Praia das Artistas. Quick little cab ride or easy 20 minute walk to the fort. Well worth the stay.

  • Stayed: June 2014, travelled with friends
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Thank Sergio L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2013

We had made a reservation some five months in advance (via booking.com) but when we showed up at the hotel we were informed that our rooms had been given to someone else because of a (supposed) computer problem. We were then informed that we had been given a free "upgrade" at another hotel 15 kilometers away in Ponta Negra, since all hotels in the neighborhood of Praia dos Artistas were completely booked.

That other hotel was a total dump, so not sure what definition of "upgrade" the people at Yak Hotel had in mind? On the internet, we then found a hotel just up the hill from Yak Hotel that actually had availability lo and behold. (Btw, I can really recommend that hotel by the name of Golden Tulip).

What added insult to injury was the attitude of the guy at the front desk at Yak Hotel. Perhaps he said "sorry" in words but his whole demeanor was condescending bordering on actually enjoying sending us away.

I generally limit myself to to positive reviews on tripadvisor but this horrible experience clearly warrants an exception.

  • Stayed: October 2013, travelled with friends
    • Service
7  Thank mLupus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2013

This is great location with helpful staff. We stayed 3 nights in the hotel. Our room was excellent with comfort double beds. Pool ist beautiful. Nice waiters on the bar. I got a discount on my drinks.

  • Stayed: March 2013, travelled solo
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Thank Hohs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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