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All reviews luxury hotel safe area cold cuts a nice place to stay public areas rooms are spacious rooftop pool business trip nice breakfast top floor breakfast was included beach front barra da convention windsor rio
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Reviewed 5 December 2017 via mobile

Upscale hotel in Barra, just in front of the beach.
Large rooms, comfortable facilities overall.
I didn’t like the decoration style overall, but it is definitely a good hotel for a business stay.
Large restaurant and good options for breakfast.

Stayed: December 2017, travelled on business
Thank BernatDesclot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcelo M, Gerente de recepção at Windsor Barra, responded to this reviewResponded 14 December 2017

Dear Guest,

We would like to thank you for the preference given to the Windsor Barra Hotel & Congress, and for bringing to our important impressions regarding your visit to our Hotel.

It is through feedback from our guests that we try to adapt the guest needs in order to provide them an excellent stay with us.

We would like to inform you that we will forward all your comments to managers responsible for us to study the possibility of implementing new suggestions.

We reiterate our thanks for their valuable collaboration and, as of now, we await a new opportunity to meet you in Rio de Janeiro.


Regards,

Marcelo Mota
Gerente de recepção

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2017 via mobile

A little old, a little more cleaning needed, but overall it's a comfortable, well runned place. Staff is accommodating, the drivers are reasonably priced, and everything was easy. Air Con does seem to have a mind of its own. Location is far from the main attractions but much safer

Stayed: November 2017, travelled on business
Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcelo M, Gerente de recepção at Windsor Barra, responded to this reviewResponded 27 November 2017

Dear Guest,

We would like to thank you for the preference given to the Windsor Barra Hotel & Congress, and for bringing to our important impressions regarding your visit to our Hotel.

It is through feedback from our guests that we try to adapt the guest needs in order to provide them an excellent stay with us.

Surely, we still have much to improve and we are seriously focusing on the mission of the Windsor Barra to delight our guests.

We reiterated our thanks for their valuable collaboration.

Regards,

Marcelo Mota
Reception manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2017 via mobile

Visited Rio for a conference. City was amazing. The hotel has great potential, but slips up in many ways.
Internet is shocking- staff aware, but simply unable to fix.
Service is very poor overall. Occasional staff members are great, but mostly very quiet and unhelpful. They often won’t even attempt to communicate.
Rooms are neat and secure, but need a really good clean.
Restaurant is rather generic and sterile.
Nearby beach is excellent. Hotel location is a long way from city attractions though.
This place could be great, but is let down by issues outlined above. Only stay here if you’re attending a conference at the adjacent centre.

Stayed: November 2017, travelled as a couple
Thank DrSwazza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcelo M, Gerente de recepção at Windsor Barra, responded to this reviewResponded 19 November 2017

Dear Guest,

We would like to thank you for the preference given to the Windsor Barra Hotel & Congress, and for bringing to our important impressions regarding your visit to our Hotel.
It is through feedback from our guests that we try to adapt the guest needs in order to provide them an excellent stay with us.
Sorry for the inconvenience that occurred during your stay, and we present our sincere apologies, although we understand that nothing can recover the inconvenience caused to your precious time.
After verifying your comment we immediately took several measures, including maintenance in the internet service, so, the fact that you report will not occur again. Surely we still have much to improve and we are seriously focusing on the mission of the Windsor Barra to delight our guests.

We reiterate our thanks for their valuable collaboration and, as of now, we await a new opportunity to meet you in Rio de Janeiro.


Regards,

Marcelo Mota
Reception manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017 via mobile

I stayed at the Windsor Barra during a recent conference. The hotel is well located in Barra de Tijuca, a beach front located south of Copacabana and Ipanema in a nice area of town where according to locals it is safer to walk. The beach is just across the street and it appeared well populated during the day

I got a very spacious room on the 16 floor facing the street. The room was great, well furnished with a very comfortable bed. The bathroom was very nice as well with great shower. The place was very well kept and was very clean. The only issues I had was with the AC thermostat and with the street noise. The street in front of the hotel is quite busy and it can get very noisy at times. The thermostat was not working well. I brought it up to the staffs attention and it appears something was done to it.

The hotel restaurant was excellent. Breakfast was included. The selection was excellent with all sorts of tropical fruits, breads, cold cuts etc. Catering during the conference was superb with different selections including meat, fish or chicken and several vegetable selections.

In summary a nice place to stay if you want to be a bit away from the action in a safe area

Stayed: November 2017, travelled on business
Thank Rodrigo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcelo M, Gerente de recepção at Windsor Barra, responded to this reviewResponded 14 November 2017

Dear Guest,

We would like to thank you for the preference given to the Windsor Barra Hotel & Congress, and for bringing to our knowlegement important impressions refering to your stay here at our hotel.

We are really satisfied to know that our services had gone up your expectations. It is by the comments of our guests that we try to adequate the needs, trying to always offer an excellent stay with us.

Reiterating our thanks for your valuable contribution and, since now, we are waiting for the next opportunity to receive you in Rio de Janeiro, where all our staff will be at your entire disposal to guarantee the excellence of our services.

Cordially,

Marcelo Mota
Reception Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017

Wonderful hotel right across from the beach in Barra. Staff was extremely attentive and spoke English well. Restaurant was consistently good. I definitely recommend you get the breakfast package. Ideally located to Ipanema and Copa Cabana. Best is the beach across the street as it is less crowded, cleaner and safer than most other beaches.

Room Tip: More expensive luxury rooms have beach views
  • Stayed: November 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank wowtrout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcelo M, Gerente de recepção at Windsor Barra, responded to this reviewResponded 7 November 2017

Dear Guest,

Your comments are our tools to improve and to adjust our product to the needs of highly demanding guests such as you, thus offering the best in services and facilities.

Thank you very much for your precious collaboration. We will be looking forward to your next visit to the Windsor Barra Hotel & Congressos, where our team is always at your disposal to guarantee the excellence of our services.

Cordially,

Marcelo Mota
Reception manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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