We booked this hotel for a pleasant stay during a holiday in Rio. It was expected that after pandemic lockdown procedures and now reopening things would be a little crowded, no big deal. But the hotel is far away from handling maybe even lower occupancy. First of all there was no preference for ALL members, not to mention we are Gold which was even more frustating. There was no welcome drink offered, no amenities and welcome card at our room, hell we were treated like we were nobody. The hotel was having a really hard time handling the crowd, service is usually poor in Rio but standards in this hotel were even lower. We had to wait a whole lot for service at the pool, and the breakfast was a big mess, not mention the absence of croissants. The hotel reception was really rude with us and could not help us with most of our requests, in fact I am waiting for an email they asked me to send a week ago to check if they've found an item we forgot at the room. In the end I suggest not staying in this hotel, there are much better ones in Rio

My wife and I have stayed at Novotel Leme everytime we are in Rio. Without a doubt is one of the best hotels to stay.
It is well located and the Customer service is outstanding! Since I booked until the check-out everything runned so good.
Room is very clean and large. Breakfast is delicious and full.
Thanks for attention Mr. Luis Rossi, Mrs. Dayse Meneses and Mrs. Laís Howard.
Congrats on running the hotel the best way!!!

Spent 6 days in Rio de Janeiro at the Novotel Leme and I'd recommend it to anyone looking for a reasonably priced hotel, one block from the beach, with upgraded facilities and amenities.

1) Rooftop pool and bar with a beautiful view.
2) Large clean rooms.
3) Great buffet-style breakfast in the morning.
4) But most importantly, the staff was amazing! Thank you, Fabiano, Stephanie, and Jess!

One thing that stood out, in particular, was that I needed a late checkout due to my return flight being late at night. I also had meetings scheduled that I'd much rather do from my hotel room than from the airport. When I explained this to the staff, they immediately approved my late checkout with extra time (later than I requested), to give me time to have my meetings and pack my stuff without rushing. This made my last day so much easier and this is something I've not experienced at other hotels in Rio. I would definitely recommend Novotel Leme to my fellow international travelers, you won't be disappointed and it won't break the bank either!