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Reviewed 26 August 2016

We could not have been more pleased than we were with our stay at the Pestana during the Rio Olympics! Every part of the hotel and our accommodations were amazing.
The hotel staff were all incredibly friendly, especially Fernanda (at concierge) and the front desk staff. Our room was spacious and we were given an upgrade, which was particularly nice. The breakfast was delicious! The pool area and roof bar were amazing. We came with our young son and felt very safe at all times! We would refer others to this hotel in a sec and are already looking forward to going back one day!! Thanks again! Great job!!

Room tip: Facing Copacabana beach is the best view!!
Date of stay: August 2016
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank pgoodman2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pestana, Gerente at Pestana Rio Atlantica, responded to this reviewResponded 28 August 2016

Thank you for staying with us and for your kindness in giving us comments as positive and caring. We are very honored to be the choice of our guests in our Cityl, and your feedback is a privilege that supports us, all for the purpose of maintaining the experience of our services always in line with the pattern that each one has and desires. We have a huge commitment to be and bring conditions beyond excellent, and tried our best to reach this level. Our region, one of the best city in terms of dining options, bars, shops, business centers, and the more agile access to highways, airport and bus station, favor business travelers and leisure, expanding our own activities. We look forward to your return, and be sure that we will maintain our commitment to further strengthen that your choice is always honored. We hope to receive your visit again soon !! Sincerely, Daniela Siqueira Rooms manager

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Reviewed 25 August 2016 via mobile

Great location nice view good is very good and rooms clean and medium.
Lobby very nice and staff are very helpful, i remember the senior Manger is very gentle and full of information.
The back road has alot of shops and front of the hotel is best beach ever.
Go early morning then go to small rock between copacopana and the onther beach.

Date of stay: February 2016
Trip type: Travelled as a couple
1  Thank Bahar9733
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pestana, Gerente at Pestana Rio Atlantica, responded to this reviewResponded 28 August 2016

Thank you very much for choosing the Pestana Rio Atlantica Hotel, and for sharing your feedback with us. We are delighted that you enjoyed your stay! We pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm and relaxed ambient and consequently turn your stay into Memorable Moments. We look forward to welcoming you back in the future. Yours sincerely, Maria Maria Guest Relations

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Reviewed 25 August 2016

Lovely view and excellent service. Nice dining place and best experience in terms of room and cleaning. Just be aware of the surrounding area at night. Elsewhere its in front of the beach so take advantage of it!

Room tip: front rooms have the best view
Date of stay: April 2016
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank DebLordRio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pestana, Gerente at Pestana Rio Atlantica, responded to this reviewResponded 28 August 2016

We would like to thank you for staying with us at the Pestana Rio Atlantica Hotel and for taking the time to send us your valuable and detailed comments. I am so glad to read your comments in which I appreciate your information’s about our level of services. At Pestana Rio Atlantica we pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm and relaxed ambient and consequently turn your stay into Memorable Moments and I do apologize for any occurrence whilst staying with us and I assure you corrective actions were already taken. Yours Sincerely, Daniela Siqueira Rooms Manager

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Reviewed 25 August 2016

Pros: Close to Copacabana beach, great views (on high floors), also with some good bars nearby. I was on a business trip, and this hotel is best suited for vacations.
Cons: Their airport pickup service is not always reliable.

Date of stay: August 2016
Trip type: Travelled on business
Review collected in partnership with this hotel
1  Thank Bruno F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pestana, Gerente at Pestana Rio Atlantica, responded to this reviewResponded 28 August 2016

We would like to thank you for staying with us at the Pestana Rio Atlantica Hotel and for taking the time to send us your valuable and detailed comments. I am so glad to read your comments in which I appreciate your information’s about our level of services. At Pestana Rio Atlantica we pledge to provide the finest personal service and facilities for our guests who will always enjoy a warm and relaxed ambient and consequently turn your stay into Memorable Moments and I do apologize for any occurance whilst staying with us and I assure you corrective actions were already taken. Sincerely, Daniela Siqueira Rooms Manager

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Reviewed 25 August 2016

Upon arrival in Rio for the Olympics, we found out that our apartment we booked was cancelled. The Pestana was one block away and when we explained what had happened they went out of there way to help us. The rooms we stayed in were excellent, staff top notch and on Copacabana beach. You couldn't ask for a better place to stay and first class staff!!! Definitely 5 star hotel!!

Date of stay: August 2016
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Jerome D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pestana, Gerente at Pestana Rio Atlantica, responded to this reviewResponded 28 August 2016

We would like to thank you for the time you spend filling out the questionnaire concerning your latest stay at Pestana Rio Atlântica Hotel. We are honored with your comments. We are privileged to count on a good -sized rooms for the apartments and a great location, which gives even more comfort to hosting. Accept our thanks and appreciation for your choice , it makes us even more committed. Best Regards Daniela Siqueira Rooms Manager

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