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All reviews inside a shopping mall barra da tijuca nice hotel excellent location recommend this hotel within walking distance front desk staff rio drawers
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Reviewed 3 January 2022 via mobile

My husband and I came to Rio for New Years Eve and found this new hotel in the area of Barra da Tijuca. Rates were ok for this time of the year, nothing cheap though (120 euros per night).

Let’s start with what worked - which wasn’t much, unfortunately. The hotel is located in a nice area in Rio, inside a mall with many facilities. The gym (outsourced to a company called body tech) was amazing - we got a voucher at the reception to use it. Rooms are spacious and bed comfortable. The common areas of the room are nicely decorated. That’s it pretty much.

The service is bad, really bad. From the reception to the room service. Rooms are not cleaned on a daily basis, they forgot to replace towels twice. Dirty cups not removed, ever. They provide two capsules of coffee on the first day but afterwards you have to pay (come on, for a hotel considered to be fashion hotel etc offering a capsule of coffee was the minimum they could do). Same for water. The room is not really functional - not enough hangers, no drawers, no shelves. You can’t put your clothes anywhere pretty much.

The pool is small, only two beds. No service available. Not a nice area to relax.

About the breakfast. It is ok, average. Nice fresh Brazilian fruits, cakes. Unfortunately you have to pay for a good expresso, otherwise just be happy with a bad filtered coffee. For two days, we had to queue to get a table but maybe is because it was peak season. Regardless they should have a bigger restaurant to accommodate the guests - not an excuse in my opinion.

In summary, if you expect a proper service don’t come to this hotel. If you are only looking for a nice location with good restaurants nearby, it is fine.

Room tip: Parking is not available, you have to pay daily rate.
Date of stay: January 2022
Trip type: Travelled as a couple
Thank Fsepulvida
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gerente Geral, Gerente geral at Vogue Square Fashion Hotel by Lenny Niemeyer, responded to this reviewResponded 7 February 2022

Dear Fsepulvida,

Thank you for reviewing Vogue Square Fashion Hotel.

It was a pleasure having you at our hotel.

Rest assured of our care and attention regarding all notes, where we have already contacted those responsible for the sectors. We work hard and are pleased to welcome all our customers in our hotel with comfort, because for us hospitality always comes first.

Sincerely,

Hotel Vogue Square

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2021 via mobile

This is a nice hotel, but maintenance is really poor. I am staying for a week here and there has been 2 days in a row that they clean the room, but don’t leave towels in the bathroom.
The party downstairs (there’s a club in the first floor, different from the hotel) is really loud until 2.00 in the morning, we had to change rooms; they didn’t have another double, but we could manage with a single, so that was no problem.
The biggest problem is the way they make the beds. Linen is not the proper size for the mattress, not even the type that should fit the mattress. They just use whatever they have.
In the single king bed they use the upper linen of a single small bed (I attach photo) and as soon as you get in the bed it gets loose and tangled around your feet. Really annoying. I hoped it would get better the next day, but oh surprise, it was the same, so they didn’t change linen either.
I hope this gets better for other people, or if it’s just my bad luck.

Date of stay: November 2021
1  Thank Greentravell
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gerente Geral, Gerente geral at Vogue Square Fashion Hotel by Lenny Niemeyer, responded to this reviewResponded 1 November 2021

Dear Sir!

Thank you for all of your observations. We're extremely sorry about your experience with us, this is definitively not the standards that we want to achieve, everything that you considered in your comment will be informed to the housekeeping department and we assure you that if you come back in another opportunity we will provide our superior service. About the party, it was a event from a bar inside the mall that sadly extended for too long. Again we apologize for everything, and we truly appreciate your honesty.

Best regards,

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Reviewed 14 February 2021 via mobile

I have been here for Quarantine prior to travelling for work so I spent all my time in the hotel. The cleaning staff and all other staff were very nice and helpful, especially Paula Flavia the housekeeping lady, great job.

Date of stay: February 2021
Trip type: Travelled on business
Thank gmr272
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Neyre Freixo, Gerente geral at Vogue Square Fashion Hotel by Lenny Niemeyer, responded to this reviewResponded 15 February 2021

Dear Guest,

We are very happy to know your most recent stay was a success!

It was very motivating to hear your comments about our cleaning staff.


Hope to see you again soon!


Kind regards,

Neyre Freixo
General Manager

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Reviewed 10 February 2021 via mobile

Front desk staff were very helpful and courteous assisting with papaerwork for my business travel. Prompt and friendly response. Would recommend this hotel for business or pleasure for travelling personnel.

Date of stay: February 2021
Trip type: Travelled on business
Thank Ofttraveler1979
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Neyre Freixo, Gerente geral at Vogue Square Fashion Hotel by Lenny Niemeyer, responded to this reviewResponded 15 February 2021

Dear guest,

We thank you very much for having this time to comment about your most recent experience at Vogue.

Hope to hear from you soon!


King Regards,

Neyre Freixo
General Manager

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Reviewed 7 February 2021 via mobile

This hotel is very simple. Stayed here because my house (nearby) was rented out. Don’t know if I would come again as there are other options. You definitely need a car to stay here. Staff is very attentive

Date of stay: January 2021
Trip type: Travelled solo
1  Thank alejandroz292
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Neyre Freixo, Gerente geral at Vogue Square Fashion Hotel by Lenny Niemeyer, responded to this reviewResponded 8 February 2021

Hello alejandroz292!

Thank you for your feedback.

Sincerely,

Neyre Freixo.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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