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Reviewed 4 July 2018

Viale Tower Hotel offers basic lodging for travellers to Iguacu Falls and the surrounding area.

The room I got was HUGE. I was able to workout comfortably with plenty of space. Mattress and pillows were firm, AC in the room was helpful in the heat, hot water in the showers, bedside chargers, fast WiFi but tends to disconnect, breakfast had good options.

The location is near restaurants and government offices. They will call a taxi for you if you need it.

Make sure to go the the 17th floor to check out the views of the three countries. The pool was under renovation when we were there.

However, there were things that they skimped out on and it showed. Blanket provided was practically just a sheet to cover you, the towels equally thin. I wouldn't have minded but the shower curtain was too short which resulted in a very wet bathroom floor and the floor mat was not sufficient to soak up the water. I had to use a bath towel as a floor mat so that I wouldn't slip.

Another thing that bugged me was that the hallway lights to the elevator were motion-activated but weren't very sensitive. Meaning I would be in the hallway waiting for the elevator in the dark, walking aimlessly around hoping to initiate the trigger to turn on the lights. I know that they don't charge a lot of money for the rooms but come one, surely they can afford better motion sensors.

  • Stayed: June 2018, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank sabbiee_co
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chefe de Recepc... T, Gerente de recepção at Viale Tower Hotel, responded to this reviewResponded 5 July 2018

Dear Mr. Sabbiee_co

Thank you for choosing Viale Tower for your stay.

Thanks for taking the time to rate us and leave your feedback.

Your observations will be sent to the General Manager for evaluation and further improvement.

We are always at your disposal.

Regards,

Talita Gaby Michelon
Reception Leader

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2018 via mobile

Hotel property is newer and or recently renovated. Location is in the center of the city so there excellent access to restaurants, shopping, drug stores; etc. Breakfast is excellent as there are plenty of options for food and coffee/juices. Rooms were clean and staff was attentive. We had no issues. Elevators are a bit slow though... Would recommend and repeat.

Stayed: June 2018, travelled with friends
1  Thank Jelo11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chefe de Recepc... T, Gerente de recepção at Viale Tower Hotel, responded to this reviewResponded 1 July 2018

Dear Mr. Jelo11

Thank you for choosing Viale Tower for your stay.

Thanks for taking the time to rate us and leave your feedback.

We are always at your disposal.

Regards,

Talita Gaby Michelon
Reception Leader.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2018 via mobile

The hotel is quite new and has decent size rooms and good breakfast. The staff were helpful and friendly. It’s in a good location with restaurants nearby. Two small lifts are not enough for the 17 floors and there was a considerable wait each time. We were on the 11th floor but it was very noisy from music and partying somewhere close by.

Stayed: May 2018, travelled with friends
Thank KirstyMc195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chefe de Recepc... T, Gerente de recepção at Viale Tower Hotel, responded to this reviewResponded 5 June 2018

Dear Ms. KirstyMc195

Thank you for choosing Viale Tower for your stay.

Thanks for taking the time to rate us and leave your feedback.

Your comments above have been sent to General Management for reviews and improvements.

We are always at your disposal.

Regards,

Talita Gaby Michelon
Reception Leader.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2018

Probably a 3 rating but gave a 4 because it is well priced. Good breakfast, generous room size inc bathroom and good shower. However the bed and pillows were hard, and the easiest thing to fix - the towels which were thin and like sandpaper. Also there is a nightclub or something in close proximity which kept the music pumping until late.

  • Stayed: May 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank PaulZac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chefe de Recepc... T, Gerente de recepção at Viale Tower Hotel, responded to this reviewResponded 5 June 2018

Dear Mr. PaulZac

Thank you for choosing Viale Tower for your stay.

Thanks for taking the time to rate us and leave your feedback.

We are always at your disposal.

Regards,

Talita Gaby Michelon
Reception Leader.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2018 via mobile

Good location in downtown Iguacu on Brazil side of falls. Hotel had many facilities. At 17 floors high there were delays at the 2 lifts each time. Concierge/Porter was excellent. Breakfasts were filling. We spent three nights here while we had a private guide tour of falls and bird park. It was a short walk downhill to local markets on the Sunday. Most shops closed Saturday lunchtime. Bottled water was available at the petrol station on next corner.

Stayed: May 2018, travelled as a couple
Thank PatL602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chefe de Recepc... T, Gerente de recepção at Viale Tower Hotel, responded to this reviewResponded 20 May 2018


Dear Mr. Pat L.

Thank you for choosing Viale Tower for your stay.

Thanks for taking the time to rate us and leave your feedback.

We are always at your service.

Regards,

Talita Gaby Michelon
Reception Leader.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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