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All reviews vegetable garden kids activities nice hotel eco trail breakfast and dinner walking trails welcome drink huge pool two double beds fitness center iguazu falls rooms are comfortable buffet restaurant stayed here for nights both sides zoo birds
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Reviewed 18 August 2015

This hotel was great for traveling with children and was centrally located for visiting the falls. Rooms were clean and food was pretty good. The hotel supplied us with a great crib and tub for our infant and were very accommodating. Definitely a lot on site for older children too - would definitely recommend for families visiting the area! We also really enjoyed the nature walk on site - the birds are great!

  • Stayed: August 2015, travelled with family
    • Location
    • Cleanliness
    • Service
3  Thank AmWeaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedeBourbon, Gerente geral at Bourbon Cataratas Convention & Spa Resort, responded to this reviewResponded 10 September 2015

Dear Customer,

We’d like to thank you for the compliments paid to the structure we provide for children, from babies to teens, location near the Falls, tidy rooms, served meals and contact with nature.
I’m pleased to know that our staff provided you with a crib and a tub in order for you to take care of your baby in the best way possible and, as a result, improve your experience at Bourbon Cataratas.
Come back soon. We’ll be waiting for your visit.

Sincerely,
Odair Gonçalves
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2015

Although well located, the hotel is somewhat overpriced. We stayed in the hotel in July for one week to enjoy Foz do Iguassu and traveled to Santiago/Chile the following week. Lodging-wise, we spent less money at the Ritz Carlton Santiago. But what annoyed me and my family is the lack of individual room heating and cooling systems. That made us depend on what level hotel management set the temperature inside bedrooms through the ventilation system.

Room Tip: Rooms facing the highway are noisy
  • Stayed: July 2015, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank MarceloPeixoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedeBourbon, Gerente geral at Bourbon Cataratas Convention & Spa Resort, responded to this reviewResponded 27 August 2015

Dear Mr. Marcelo,

First of all, thank you for your rating. Your comments are of the utmost importance in order for us to learn the opinion of our guests and improve the delivery of our services. We appreciate the compliments paid to the hotel’s location. In terms of the central air-conditioning system, we will take your remark into account to improve the structure.

We hope you can come back soon to enjoy an even better stay.

Best Regards,
Odair Gonçalves
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2015

Definitely a five star, if not better. Living in Las Vegas, I've seen plenty of '5-star' rated hotels, but this was on another level. The service was amazing, the food was delicious, and the rooms were so spacious and clean. I have to say our family absolutely loved the pizza restaurant, wish we could've had it every night of our stay! Thank you so much for an amazing stay!

  • Stayed: June 2015, travelled with family
    • Location
    • Sleep Quality
    • Service
3  Thank Bob G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RedeBourbon, Gerente geral at Bourbon Cataratas Convention & Spa Resort, responded to this reviewResponded 11 August 2015

Dear Mr. Bob,

I’d like to thank you for your rating and also for considering us the best 5-star hotel when compared to others of the same category where you’ve stayed.

We appreciate the compliments paid to our food - especially the pizza place -, our customer service, room sizes and cleaning.

When you return to Brazil, we will be delighted to have you stay with us again. We’ll be waiting.

Best Regards,
Odair Gonçalves
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2015

Nice hotel, very spacious and clean rooms. Breakfast buffet had a good variety of foods. Staff always friendly and attentive. Pizza restaurant open for dinner only was also very good. Overall, we had a very good experience.

  • Stayed: June 2015, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Carmen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2015 via mobile

First, I speak Spanish and the staff were very kind trying to understand what I asked.
The pizza was yummy! The breakfast and dinner buffet were included, good quality, variety, fresh!
What I like most was... The room was made fast and in the meantime we were eating breakfast.
I love this place.

Stayed: June 2015, travelled with family
2  Thank Elena F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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