I just came from labor holiday in this hotel... to be honest I wasn't expecting much from them after reading some bad comments here but I'm impressed the the service quality is this hotel. Food is great. Attendance is great... although I don't have yet, there is a lot to do for children, with monitors all over the place.
My room was big, 1 king size + double bed with old but fashion furniture.
They just won't get 5 stars due to the fact charge 5% over room price as services. It's not common in Brazil and make no much sense as it seems to make it as a bad surprise when checking out.