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Reviews (1,976)
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5 - 10 of 1,976 reviews
Reviewed 31 July 2016

This hotel is very very old, and the facilities show it. The rooms are in terrible condition, specially for a hotel that is considered to be "5 stars". The showers don't really work, have mold and calcium build up, are rusted - over not very clean. The safe in the rooms don't have lock mechanism, the pool water is dirty - not a great hotel stay at all.

  • Stayed: July 2016, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank hdm88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2016

I spent 7 nights at this hotel and have a nice stay. The hotel has nice accomodations, altough for its size, it gets a little bit noise, even after hours, because of its layout, where the pool area are in the center and most of the rooms face it. Its is well located at the Futuro Beach, it is relativelly calm, even on week ends.

Room Tip: higher floor rooms with beach front.
  • Stayed: August 2015, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank rodrigo r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2016

Spent 7 nights there and had a nice and quiet stay while in this hotel.
All staff was attentive and polite.
Rooms were clean and big with a nice balcony.
Food and drinks were good but a bit overpriced.
Location was good if you would lie to stay away from city center.

  • Stayed: January 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sérgio C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2016

After an emergency landing with IBERIA they allocated us in this excellent hotel. They were able to receive 260 person at once and even feed us all at night. The staff is amazingly well prepared and they took the role Iberia should have played (Iberia was not only not represented but also not answering the claims). Staff is everything even if the hotel is a good one.

Room Tip: Staff would solve everything you may need.
  • Stayed: April 2016, travelled as a couple
    • Sleep Quality
    • Service
Thank NoniEstrada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2016 via mobile

Great food , nice rooms , slow internet
Long time wait for check in on high season . The amenities are good and work fine but Some of them don't work on Sundays. The location is fine but it's a ways of downtown

  • Stayed: January 2016
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Fabriciony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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