When I first visited Fortaleza and stayed at Vila Galé 10 years ago it was magnificent.
Today it is a total disaster.
The service is no existing, if you have any problems or issues the receptionist just write it down and nothing happens. We were out of electricity in our room but could not get a new one before the manager arrived. After a couple of hours we got a double room and not a family room as we had. 4 persons were supposed to sleep in a double bed and no refund was offered.
The pool was so dirty our son got sick so we did not dare to use that anymore.
The beach was full of dirt and dogs were running around the tables peeing and pooping.
The breakfast had a lot to offer but it was not fresh so a lot of things you didn´t dare to eatMore
- Free Wifi
- Free Parking