When I first visited Fortaleza and stayed at Vila Galé 10 years ago it was magnificent.
Today it is a total disaster.
The service is no existing, if you have any problems or issues the receptionist just write it down and nothing happens. We were out of electricity in our room but could not get a new one before the manager arrived. After a couple of hours we got a double room and not a family room as we had. 4 persons were supposed to sleep in a double bed and no refund was offered.
The pool was so dirty our son got sick so we did not dare to use that anymore.
The beach was full of dirt and dogs were running around the tables peeing and pooping.
The breakfast had a lot to offer but it was not fresh so a lot of things you didn´t dare to eat
- Official Description (provided by the hotel):
- This hotel is situated over the Futuro beach and 10 minutes away from Avenida Beira Mar promenade and the centre of Fortaleza. Guests may relax on the palm-lined beach or take a tour of Ceara's capital city. Fortaleza airport is roughly 17 km away. Opened in 2001, the hotel pays tribute to ancient Brazilian people, utilising natural decorative materials such as coconuts, basketwork, wood and decorative stones. The hotel comprises a total of 300 rooms where we feature 15 suites suitable for families. Facilities include a 24 hour reception desk, wheelchair access ways and free wi-fi internet in common areas. Guests may take advantage of several shops, 3 restaurants and a bar. Children are welcome to visit our Nep Kids Club and the playground. The well-kept rooms are with air conditioning, electronic safety door look, direct telephone, LCD TV with Cable, private balcony, Wi-Fi Connection and safe (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. In the hotel outdoor there is a swimming pool in the hotel grounds. Sports enthusiasts can work out in the gym and enjoy a game of tennis or darts. Guests can also unwind in the sauna. ... more less
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- Also Known As:
- Vila Gale Hotel Fortaleza