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“Luxurious family hotel!!!!!!”

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Vila Gale Fortaleza
Ranked #34 of 96 Hotels in Fortaleza
Reviewed 18 August 2015

If you're stressed from the city life and are looking for a place to relax, taste good Brazilian food and chill out, this is the hotel.
Located on a quiet beach of Fortaleza, this place will please you with comfort, architecture and good service.
Watch out: some people end up not liking it, because it's a family hotel on a quiet place, designed to chill out. That's not your destiny if you're looking for excitement.

Room Tip: quiet hotel, family hotel
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  • Stayed: September 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank belalimaoliveira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, Gerente geral at Vila Gale Fortaleza, responded to this reviewResponded 12 September 2015

Dear Customer,
We thank you very much for having taken the time to write such a sincere and detailed commentary about your stay at the Vila Gale Fortaleza.
It is indeed rewarding to receive compliments like yours as not many customers care to express their satisfaction about the services they received.
We would be happy if you give us another opportunity to be at your disposal in the near future.
Again our appreciation for your genuine comments and please do not hesitate to contact my Office if you decide to come back to our resort.
Yours sincerely
Simao Teixeira
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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13 - 17 of 1,882 reviews

Reviewed 7 July 2015 via mobile

I really enjoyed my time at this hotel. The staff is very attentive and warm. I loved the surroundings and everything is closer to it. We can see it's more a business/leisure hotel. Looking forward to stay one more time.

Stayed: January 2015, travelled with family
Thank Raphael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, Gerente geral at Vila Gale Fortaleza, responded to this reviewResponded 11 July 2015

Dear Customer,
We thank you very much for having taken the time to write your comments about your recent stay at the Vila Gale Fortaleza.
It is very gratifying to know that you enjoyed your stay with us and were pleased with the services you received.
We always try to provide a special service for our guests, and are particularly glad to learn when our efforts are appreciated.
We hope it will not be too long before we have the opportunity of welcoming you back at the Vila Galé Angra or any other Vila Gale Hotel at Brasil or Portugal.

Yours sincerely

The management
Simão Teixeira
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2015 via mobile

I went to this hotel for a tourist fair in Fortaleza and it was the worst experience in my life! The hotel is maximum a 3 star, the room received the first night was dirty with hairs in the bathroom! The people at the reception unfriendly and very inheducated. Breakfast poor, the electronic key did'nt work, they forgot for two days to make upthe room! Also the place is in the middle of nothing.... After 6 pm you cannot go outside...like a prison... Never again there

Stayed: June 2015, travelled on business
3  Thank BassottoMilano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, Gerente geral at Vila Gale Fortaleza, responded to this reviewResponded 9 June 2015

Dear Customer,
We thank you very much for having taken the time to write your comments about your recent stay at the Vila Gale Fortaleza.
The hotel entire team works very hard day after day to exceed our guest's expectations. Unfortunately some time we do not manage to provide the services that our guests wait for.
You may be assured that we have not overseen your comments and we will take measures so that incidents like the ones you commented do not happen again.
We sincerely hope that you will give us another opportunity to visit any of our hotels either in Brasil or Portugal
Yours sincerely
Simão Teixeira
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2015

This is a horrid hotel in the middle of nowhere. The beach is pleasant enough, though it is highly recommended that you do not go out walking at night ... it is very unsafe. The hotel looks like a giant Disney resort from the 70's, a throwback that has seen better days. It needs major remodeling and updating. The breakfast room is a hot mess. The hotel staff is pleasant and very attentive. Avoid.

Room Tip: Rooms are big, nothing special.
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  • Stayed: March 2015, travelled on business
    • Value
    • Location
    • Service
2  Thank Guilherme R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, Gerente geral at Vila Gale Fortaleza, responded to this reviewResponded 18 April 2015

Dear Guilherme,
We thank you very much for having taken the time to write your comments about your recent stay at the Vila Gale Fortaleza.
The hotel entire team works very hard day after day to exceed our guest's expectations. Unfortunately some time we do not manage to provide the services that our guests wait for.
You may be assured that we have not overseen your comments and we will take measures so that incidents like the ones you commented do not happen again.
We sincerely hope that you will give us another opportunity to visit any of our hotels either in Brasil or Portugal
Yours sincerely
Simão Teixeira
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

The hotel is located at the Praia do Futuro beach. On the beach is a beach bar with umbrellas and sunbeds which belongs to the hotel. The beach is amazingly nice and police checks that nothing bad happens there.

This hotel, which is around 25 minutes away from the airport is clean, the rooms are basic (not special, not really big, sadly the walls are quite thin), the staff are friendly and most of them speak English. It's a 5 star hotel, but somehow I would not say it has 5 stars...

You can use free internet in the lobby. If you want to have wifi in your room, you have to pay extra.

The breakfast buffet is extremely good. There was even sparkling wine and you could refill your glass as often as you wanted. Fresh omelets with your own chosen ingredients were also made every morning in front of your eyes.

The food in the hotel restaurants/ bars is not awesome but everybody can always find something.

The city center (Beira Mar), where you can find a really nice beach promenade, nice restaurants and a lovely night market is around 15 minutes by taxi away. There is a taxi stand just in front of the hotel. Beira Mar is safe, even at night and you can freely walk around without having fear. However I wouldn't recommend to walk around the hotel. Always take straight a taxi and go to Beira Mar or to the area of Mercado Central (only on day time), because there are not so save places like Favelas on the way. Mercado Central is a big shopping mall, where you can get the same things as on the night market. Also outside of this place they sell a lot of bikinis, bags and dresses. I wouldn't recommend to be at the Mercado Central area when it gets dark, because Marcado Central will be closed and the area consists of a lot of narrow streets, so better be there at daytime. The beach in front of the hotel should also not be visited after it gets dark, but during daytime, it is no problem at all :-)

Before we flew to Brazil we were warned about so many things and read in the travel books about so worrying things, but after all we REALLY felt save.The only thing you should keep in mind is that you don't go to the beach at night and that you take a taxi to the city center and your holiday will be safe :-)

One more thing is that in Fortaleza nobody really speaks English, but with a little Spanish mixed with English and hands gestures, you can for example negotiate prices on the markets :-)

  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank kirsten n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VilaGaleHoteis, Gerente geral at Vila Gale Fortaleza, responded to this reviewResponded 3 January 2015

Dear Kirsten,
We thank you very much for having taken the time to write your comments about your recent stay at the Vila Gale Fortaleza.
It is very gratifying to know that you enjoyed your stay with us and were pleased with the services you received.
We always try to provide a special service for our guests, and are particularly glad to learn when our efforts are appreciated.
We hope it will not be too long before we have the opportunity of welcoming you back at the Vila Galé Angra or any other Vila Gale Hotel at Brasil or Portugal.

Yours sincerely

The management
Simão Teixeira
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vila Gale Fortaleza

Address: Avenida Dioguinho 4189 | Praia do Futuro, Fortaleza, State of Ceara 60183-707, Brazil
Region: Brazil > State of Ceara > Fortaleza
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Fortaleza
#7 Luxury Hotel in Fortaleza
#17 On the Beach Hotel in Fortaleza
Price Range: €56 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vila Gale Fortaleza 4*
Number of rooms: 320
Official Description (provided by the hotel):
This hotel is situated over the Futuro beach and 10 minutes away from Avenida Beira Mar promenade and the centre of Fortaleza. Guests may relax on the palm-lined beach or take a tour of Ceara's capital city. Fortaleza airport is roughly 17 km away. Opened in 2001, the hotel pays tribute to ancient Brazilian people, utilising natural decorative materials such as coconuts, basketwork, wood and decorative stones. The hotel comprises a total of 300 rooms where we feature 15 suites suitable for families. Facilities include a 24 hour reception desk, wheelchair access ways and free wi-fi internet in common areas. Guests may take advantage of several shops, 3 restaurants and a bar. Children are welcome to visit our Nep Kids Club and the playground. The well-kept rooms are with air conditioning, electronic safety door look, direct telephone, LCD TV with Cable, private balcony, Wi-Fi Connection and safe (for and additional cost), Minibar and 24 hour room service, private bathroom with telephone and hair dryer. In the hotel outdoor there is a swimming pool in the hotel grounds. Sports enthusiasts can work out in the gym and enjoy a game of tennis or darts. Guests can also unwind in the sauna. ... more   less 
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Also Known As:
Vila Gale Hotel Fortaleza

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