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All reviews infinity pool conference venue sea view accor hotels tapioca accor group basic portuguese room service is an upgrade business trip spoke english breakfast was amazing location is great the air conditioning ham rio beaches
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Reviewed 24 January 2018

The Mercure Salvador Rio Vermelho hotel is well located. In the Rio Vermelho neighborhood where there are many entertainment options, mainly gastronomic. By the sea, 10 minutes walking to the beach of Buracão by the street or by the rocks of the beach. Infinity pool with bar to enjoy the day or even sunset taking tropical fruit caipirinhas made to order !! The hotel room with amazing view to the sea. I really recommend!!! Not my first time there and won't be the last !!

Room tip: ask for a sea view room !
Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank adriano2911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure Salvado... R, Gerente geral at Mercure Salvador Rio Vermelho, responded to this reviewResponded 30 January 2018

Dear Adriano,
Thank you for your great review about our hotel! We are glad to know that you enjoyed your time here with us and in our neighborhood, full of nearby options of restaurants, bars beaches and more. Also happy that you liked the pool and the amazing view to the sea.
We look forward to welcome you again very soon.
Sincerely,
Steeve Morin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2018

Our room was not amazing. But the staff went out of their way to make us happy. The breakfast was nice, and the tapioca/omelet bar was a highlight. The pool is great and the view is impressive. I cannot emphasize enough how great the staff is. Every request was handled with a smile and in record time. Nice gym too.

Date of stay: September 2017
Thank NYSPDanny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure Salvado... R, Gerente geral at Mercure Salvador Rio Vermelho, responded to this reviewResponded 30 January 2018

Dear Danny,
Thank you for taking the time to share your positive experience at the Mercure Salvador Rio Vermelho Hotel. We are happy to know that you enjoyed our breakfast and the amazing view of the beach. We are specially glad that the staff made a great impression. We are proud of our team and I will share this compliment with them.
We look forward to welcome you again very soon.
Sincerely,
Steeve Morin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 December 2017

Room tip: Facing the ocean is the best!
Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Mercure Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Mercure Salvado... R, Gerente geral at Mercure Salvador Rio Vermelho, responded to this reviewResponded 29 December 2017

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Reviewed 29 November 2017

Date of stay: November 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Mercure Salvado... R, Gerente geral at Mercure Salvador Rio Vermelho, responded to this reviewResponded 30 November 2017

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Reviewed 15 November 2017 via mobile

I visited this hotel in October with a small tour group of friends. I don’t know when it was rated 4 star but it is definitely not that now.

Our first room was on the first floor which smelled of mold and dampness. The bathroom was very small and dated and had peeling paint and grime and rust in the corners. The distance between the toilet and the wall made using the toilet very difficult.

After complaining we were moved to the 4th floor on the second day. While this had an actual ocean view, the room and furniture were still very old. The only thing we got rid of was the smell of mold and the view into a dirt pile.

We won’t be returning to this hotel should we ever return to Salvador. Thank goodness Salvador itself was really great!

Date of stay: October 2017
Trip type: Travelled with friends
2  Thank Lynne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure Salvado... R, Gerente geral at Mercure Salvador Rio Vermelho, responded to this reviewResponded 16 November 2017

Dear Lynne,
Thank you for taking the time to share your experience at the Mercures Salvador Rio Vermelho Hotel. I am sorry that your experience did not live up to your expectations; please allow me to express my sincerest apologies.
The guest experience is extremely important to us. Rest assure that we are going to take appropriate measures to address those problems and prevent future occurrences.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Best regards
Steeve Morin
General Manager

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