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“Kind, courteous staff and excellent rooms and amenities!”

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Northern Quest Resort & Casino
Ranked #1 of 3 Hotels in Airway Heights
Certificate of Excellence
Reviewed 4 July 2011

The Buffett- we loved the location of the Buffett, right at the front (from the parking structure) and within a non smoking area! The food was great, a little under seasoned, but nothing a little salt & pepper couldn't fix. The hostess and server were quick and friendly!

The Casino-loved the non smoking area was closed off! Left not smelling like cigarettes!!

The Hotel-Exceeded expectations! We decided last minute to stay here. The front desk staff was accommodating and gave a double queen bed room! They also shuttled us to walmart and waited for us while we bought some swim gear! I can go on and on but basically the rooms, ammenaties, and staff was excellent! We can't wait to return and try the spa! Thanks northern quest for a memorable, relaxing stay!

  • Stayed: July 2011
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Thank ArlynA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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424 - 428 of 455 reviews

Reviewed 23 June 2011

A great place to stay if in Spokane. Well worth the money for what you get.

  • Stayed: June 2011
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1  Thank Tho0505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2011

This is a very well designed and decorated hotel, first class job. The staff is very friendly and helpful. The rooms are beautiful, the beds very comfortable and very clean.

  • Stayed: June 2011, travelled as a couple
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Thank Endlesstraveler99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2011

Stayed here last fall & had a bad experience so they comped us a free night, which we used. This time was very enjoyable and I would be back. The rooms are not huge but big enough, a fridge no micro. The beds are heaven. The rooms are soundproofed. We ate in the Fais Noodle restaurant & Woodlands Cafe, both good and reasonable. Since Spokane is the attraction its a good 15 min from Spokane & the interstate was under construction to about one backed up lane so we went the scenic way, thanks to the free wifi and google maps. This place is classy but reasonable, free valet parking or free park yourself a minute away.

  • Stayed: June 2011, travelled with family
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Thank hamstir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2011

My wife and I stayed that the Northern Quest Hotel in Aprill '11 and had a great experience. We booked a package that gave us dining and gambling credit. We ate at the buffet with the dining credit and had breakfast. It was okay, average buffet breakfast food.
The standard room was nice. The shower worked great and the bed was fantastic, soft and comfortable. My favorite thing in the rooms is the ipod alarm clock. I love the relaxing sounds built into the clock. We always set it to the waterfall sounds with birds chirping. It is great.
We have previously stayed here 2 other times. The first time, about 1.5 years ago, we got a presidential suite on the top floor that was amazing. It had a Kohler shower system unlike anything I have experienced before. It had an electronic temperature and lighting control system mounted on the wall where you could change the color of the mood lighting as well as the temperature and any of the nearly 10 shower heads. Simply awesome and impressive. The room also had a nice seating area and couches as well as a wet bar area. The only problem with the trip was that we were promised chocolates and flowers in our room, in addition to our champagne, but never got the chocloates and flowers. I complained when I checked out and received a voucher for $100 in dining credit and free room upgrade on my next trip, along with an apology letter from the manager. I was very impressed with their response and booked another stay.
The second trip with the diining credit and room upgrade, about 1 year ago, we just got a superior suite room. It still had a great shower, expanded seating area, comfy bed and my favorite alarm clock.
We ate at Maslows with our $100 dining credit and they were out of steak filet's so I tried the buffalo steak. It was super good and impressive. My wife ordered the chicken and it was excellent. She was hesitant at trying the buffalo, but on the recommendation of the waiter she had a bite and I couldn't get her away from my dinner. The waiter guy was super nice and did a great job.
Overall I think this is a great place to stay as long as you get what you are promised during booking. If I hadn't received the personal letter from the manager after my first bad experience, I would not have returned. Instead, they took care of us and we have been back several times.

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  • Stayed: April 2011, travelled as a couple
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1  Thank Roook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Northern Quest Resort & Casino

Address: 100 N Hayford Rd, Airway Heights, WA 99001-9402
Region: United States > Washington > Airway Heights
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Airway Heights
Price Range: €150 - €217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Northern Quest Resort & Casino 4*
Number of rooms: 250
Official Description (provided by the hotel):
The AAA Four-Diamond and Forbes Travel Guide Four-Star Northern Quest Resort & Casino is the premier destination in Eastern Washington, with award-winning restaurants, lounges and bars, complete luxury spa, extensive gaming options (with a non-smoking area), cigar bar, night club and star-studded entertainment all just minutes from Downtown Spokane. The Resort features 250 lavishly appointed rooms, including 22 suites; approximately 40,000 sq ft of flexible space for meetings and events. The Resort features an indoor pool and whirlpool, complimentary fitness center with personal trainers (by appointment), and complimentary shuttle, valet and garage parking. Northern Quest Resort & Casino - Spokane's premier destination resort! ... more   less 
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Also Known As:
Northern Quest Hotel Airway Heights
Northern Quest Resort And Casino

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