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“Nice Place...Restaurant OK”

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Sheraton Pentagon City Hotel
Ranked #33 of 52 Hotels in Arlington
GreenLeadersSilver level
Reviewed 23 April 2012

I had a really nice stay! During the day the work onsite was annoying and I couldn't open my windows because men were going up and down during the day doing construction on the building. The staff was really nice and accommodating. The restaurant was not good. Breakfast buffet was lukewarn, and the lunch and dinner menu selections were nothing to get excited about. The menu offerings were quite expensive to say the least. My room was really spacious and cleaned daily. The housekeeping staff were awesome all 3 weeks of my stay.

I also liked the free shuttle that ran from the hotel to the mall/metro center every 30 minutes. Although the hotel was a little out of the D.C scene, It was nice to be able to get into the hustle and bustle in just a 5 minute ride. Overall the bellman, shuttle drivers, housekeeping staff, and front desk staff were professional, courteous, and outgoing which canceled out my all of my complaints and apprehension due to the construction. I would definitely stay again.

Room Tip: If you don't like a lot of traffic (running little kids really early in the morning...and all da...
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  • Stayed: April 2012, travelled on business
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1  Thank LovingLife39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 April 2012

When we first arrived the only issue we had was that they didn't have us in their system. However, upon seeing our confirmation e-mail they gladly accommodated us. The rooms were nice and clean and the shuttle service was AMAZING!! Would stay here again...the location was excellent and water pressure and temperature was amazing too!

  • Stayed: April 2012, travelled as a couple
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Thank Ebony A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2012

With all things considered, it was a nice hotel within close distance to food, shopping, the arlington sites and transit (shuttle) We stayed on the unlucky 14th floor by the elevators for 3 nights during the long weekend, surprisingly it wasn't noisy. We read that the hotel offers a free shuttle bus to Washington D.C. Metro station. However, we did not utilize it because we were travelling with our 1 and half year old daughter. I would highly recommend you to call ahead for parking options, there is free street parking available but you have to move your car in the morning. If you are parking at the hotel overnight I would recommend staying at another hotel (with a higher rating) as it brings the overall price per night much too high for what you get. There are better places to stay for parking+hotel fees in Arlington. Also, Wifi is expensive per night and this brought our overall bill to a level which I think is too high for an average hotel. If you pay less than 70 per night it may work out to be a deal. With all things considered, it was a nice hotel within close distance to food, shopping, the arlington sites and transit (shuttle)

  • Stayed: April 2012, travelled with family
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Thank Lukk_Fam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SRagosta, Guest Relations Manager at Sheraton Pentagon City Hotel, responded to this reviewResponded 12 April 2012

Hello,

Thank you for your feedback as we take pride in offering a quality stay. We also try to make your stay as convenient as possible and our shuttles surely help make that happen.

In response to your concerns, we conducted a survey of other Full-Service hotels like ours for their parking and internet prices. We are on par with the rest of the area's upscale branded hotels.

If Parking and/or Internet are important to you, we do offer numerous packages that include them to save you money.

If you would like to discuss this further, please feel free to give me a call.

Scott Ragosta
Guest Relations Manager
703.271.6603
scott.ragosta@sheratonnational.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2012

The rooms were large and comfortable. The breakfast included in the room rate was very good, and the parking that was included in our rate made this hotel a great value. Not as plush as some Sheratons, but still more than satisfactory. We would look forward to staying again.

  • Stayed: April 2012
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Thank tolandowski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2012

Pros:
- good shuttle service, on time and gets you to airport in about 10 mins, extra shuttle goes to metro and the mall
- good views, according to room
- breakfast buffet is above average and reasonable food prices
- decent gym

Cons:
- rooms appear dated and have "old hotel room" smell, possibly from previous policies that allowed smoking in the hotel
- nothing within walking distance, only real options for food are hotel or shuttle to pentagon city

Overall, not bad, pretty average Sheraton. The rooms are badly in need of an update. There is construction going on, but from what an employee said, it is only remodeling the exterior. I would stay here again if other hotels I prefer aren't available.

Room Tip: Ask for better view
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  • Stayed: March 2012, travelled on business
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1  Thank Mustangcop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Pentagon City Hotel

Address: 900 S Orme St, Arlington, VA 22204-4520 (Formerly Sheraton National Hotel)
Region: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Green Hotel in Arlington
#21 Romantic Hotel in Arlington
#29 Business Hotel in Arlington
Price Range: €82 - €253 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Pentagon City Hotel 3.5*
Number of rooms: 416
Official Description (provided by the hotel):
Enjoy familiar comforts and a warm welcome at the Sheraton National Hotel. With the Reagan National Airport, Metro Rail Station, downtown Washington D.C., and the Pentagon all just minutes away. ... more   less 
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Also Known As:
Sheraton Arlington
Arlington Sheraton

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