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All reviews crystal city cinnabar restaurant lobby bar room service legal seafood shuttle service free shuttle very nice hotel metro station breakfast buffet king room up to date checking in the room was nice national airport dc area few blocks
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Reviewed 20 May 2016

At first I was dissapointed I didn´t get a hotel in a better D.C. locality at the end of my two week trip across the east of USA. But this hotel is really brilliant and Uber works (for 8-10 USD to the National Mall).:-) Great rooms, great restaurant with delicious breakfast, very friendly staff. I didn´t know I was close to the airport.

Date of stay: May 2016
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Traveller61CZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this reviewResponded 21 May 2016

Thank you for your review. We are happy to hear we were a great place to end your USA tour. As you mentioned, we are only 5 minutes from the airport and we offer a complimentary shuttle to assist in your travels to and from. We appreciate your response and the five star rating!

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Reviewed 19 May 2016

Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this reviewResponded 21 May 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 May 2016 via mobile

We visit family in Arlington VA once or twice a year. It's been a challenge to find a reasonable full service hotel in the are and decided this time to stay neat Reagan National Airport. The Hyatt was a great find. Not your typical airport hotel it is full service with spacious nicely appointed rooms. No airport noise in the hotel at all. Easy access to northern VA via I66 and easy access to D.C. The hotel operates an airport shuttle as well as a shuttle to the Metro. Nice restaurants in the hotel and a nice selection walkable distance from the property.

Friendly staff, reasonable cost excellent accommodations.

Date of stay: May 2016
Trip type: Travelled with family
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this reviewResponded 19 May 2016

Thank you for your positive review! We are so glad to hear you found us and enjoyed the area as well as hotel accommodations. We appreciate your business and look forward to welcoming you back for a future stay.

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Reviewed 16 May 2016

Excellent location right next to DCA. Large hotel, great for corporate trips. The executive rooms are worth the extra money in my opinion. My room was clean and spacious and well accommodated. Worth every penny.

Room tip: Executive rooms are worth the small additional charge.
Date of stay: September 2015
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank WeebieWob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this reviewResponded 17 May 2016

Thank you for your review. We are glad to hear you enjoyed your stay and we appreciate the five star review.

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Reviewed 14 May 2016 via mobile

Visited this hotel for an over night trip. The room was good, there were some spots on the carpet and one of the pillows had a black dirt mark on it. Bathroom was very clean and had plenty of towels. Shuttle wasn't as often as they say, we actually walked to the Metro faster then waiting for a shuttle to take us. The concierge was great to speak with and very helpful. Would I stay here again yes. Maybe having someone ensure the shuttle runs more or more attentive to people waiting on it would be helpful.

Date of stay: May 2016
Thank brooke476
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattRegencyCC, Manager at Hyatt Regency Crystal City at Reagan National Airport, responded to this reviewResponded 17 May 2016

Thank you for your response. We appreciate all feedback as it will allow us to improve for the future. Our shuttle to the metro is every half an hour but this can of course be affected to traffic conditions throughout the day. We do our best to keep guests updated on these changes and will continue to work to make sure guests are informed. We hope to welcome you back again in the future.

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