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All reviews front desk dc area orange line metro station movie theater within walking distance two blocks breakfast buffet parking garage business center convenient location restaurants in the area per night business trip easy access shuttle service fitness center
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Reviewed 29 August 2018

Pros
-Location near Courthouse Metro station (shortcut through the AMC parking lot
-Plenty of restaurants in the area
-Staff was always friendly and accomodating

Cons
-Beds were wayyyyy to hard for my taste
-Pillows were about as this as sheets
-AC units seemed to be having issues during my stay. Maintenance was busy busy busy. I saw them replace 2-3 just during my stay

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Service
Thank Theacerbic1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooke B, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this reviewResponded 30 August 2018

Hello Theacerbic1,
Thank you for the review. Our convenient location and wonderfully friendly staff are some of the top reasons people choose our hotel! We are sorry to hear that the Hilton Garden Inn Garden Plush mattress wasn't to your liking. I'm sure on a future stay we can find a room with a mattress and pillows to your liking so you can get a good night's rest. Regarding our busy maintenance team, they were just busy doing exactly what they should be doing: preventative maintenance! All of our A/C units were brand new in 2016 so all that work you saw them doing was just upkeep during these hot summer months. We hope you'll choose our hotel again!

Yours in Brighthearted Hospitality,
Brooke, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2018

Everthing about this hotel is average. Except parking, internet, and breakfast. Parking is $25.00 per night, internet service was very limited, and the $17.00 per day breakfast was mediocre at best. I'm a longtime hilton honors member and expect better from this brand. PS: The cookies were small and not hot!

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Hihop47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooke B, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this reviewResponded 29 August 2018

Hello Hihop47,
Thank you for being our guest, but we are disappointed to hear that your stay did not meet your expectations. At the Hilton Garden Inn brand of Hilton Hotels, breakfast is not complimentary, unless you are a Hilton Honors elite member (Gold or Diamond) and you choose complimentary breakfast as your "My Way" option. We are sorry to hear that you didn't feel the breakfast buffet was a good value. It's quite the spread with so many options, including made-to-order eggs, omelets, pancakes and French Toast! Also, earlier this year, based on guest feedback, the HGI Brand changed to a delicious arrival treat called Welcome Bites, that are conveniently served right at the Front Desk for easy access during check-in. They are a bit smaller than the previous Welcome Bars that we served, but that just means grab more than one! You're more than welcome to! We hope you'll consider a return visit as we'd love to have you back!

Yours in Brighthearted Hospitality,
Brooke, General Manager

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Reviewed 27 August 2018

Super staff working there, go out of their way to make you comfortable, great location and an excellent breakfast included in the room rate. Very clean and very well maintained. Only downfall ….no hotel parking, valet available right next door.

Stayed: February 2018
Thank Edmund K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooke B, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this reviewResponded 28 August 2018

Hello Edmund K,
Thank you for taking the time to share your feedback! We are thrilled to know you had a 5-star stay! It sounds like you booked one of our package deals that includes breakfast in your stay, and what a great choice you made! Our breakfast spread is really special and allows our guests so many options to start their day off right and bright. Regarding parking - we absolutely have hotel parking! For $25 weekdays and $20 weekends guests can self-park in our secure, underground garage that allows direct access to guest rooms floors. You also are granted unlimited in-and-out privileges with the daily rate. Such a value as many of the nearby public garages charge each time you come and go. We hope you'll choose to come and see our super staff again and stay in our comfortable hotel!

Yours in Brighthearted Hospitality,
Brooke, General Manager

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Reviewed 26 August 2018

This hotel is priced cheaper than neighborhood brand hotel.I liked staff and their services. Close to major freeway and courthouse plaza which has some restaurant option and metro station.I had an issue with a noise from the road resurfacing. The crew worked over late night even till 4 , 5 am fir two nights. Other then that, satisfied staying for 2 weeks

  • Stayed: August 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
Thank jang s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooke B, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this reviewResponded 27 August 2018

Hello jang s,
We were so pleased to be your home away from home for your two-week stay! Thank you for choosing us as home base for your extended stay. Thankfully Arlington County's road resurfacing project is over, but we are sorry it disrupted your sleep those two nights while you were our guest. We are delighted to hear that the remainder of your long stay was satisfactory! We hope our fantastic location and fabulous staff bring you back again!

Yours in Brighthearted Hospitality,
Brooke, General Manager

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Reviewed 25 August 2018

This is a nice hotel, very close to the Courthouse Metro (Blue, Orange, Silver lines), which provides easy access to DC and the airports (though there was construction on the Blue line this month). There's an exit by the AMC theatre that's a block closer (important in the rain); several nice restaurants in walking distance. The rooms are nice; I liked our previous stay better, because we looked out the front of the hotel.We got a good AAA rate that included breakfast - buffet items and some hot items (french toast, pancakes, etc.) cooked to order. The staff in the restaurant was almost too friendly!One minor issue is that the front entrance is hard to get into if there's a car in the driveway.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
Thank gjcoram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooke B, General Manager at Hilton Garden Inn Arlington Courthouse Plaza, responded to this reviewResponded 27 August 2018

Hello gjcoram,
Thanks for being a repeat guest! Your review has so many great pointers for our future guests and we thank you for that. And we know our restaurant staff is super friendly, but there's no such thing as too friendly! They just love what they do and love to make our guests feel valued, respected and cared for. Thanks again for the nice review and we hope to see you again soon!

Yours in Brighthearted Hospitality,
Brooke, General Manager

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