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Traveller rating
587
177
53
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25
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All reviews great location valet parking free breakfast within walking distance excellent hotel room was spacious sofa bed restaurants in the area metro station clean hotel great place to stay the breakfast area orange line front desk staff excellent stay dc area oatmeal
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7 - 12 of 872 reviews
Reviewed 7 August 2022

Not clean and needs maintenance. Bed had hair all over it and had to change rooms. In new room the bathroom sink and bath/shower were clogged, water kept filling up high. The bathroom sink water only came out piping HOT!

Date of stay: August 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank jbee14300
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, Owner at Hyatt Place Arlington/Courthouse Plaza, responded to this reviewResponded 8 August 2022

Good day,

Thank you for being our guest. I am so sorry we fell short of our standards and your expectations during your recent stay. I will review your feedback with our team to ensure we are consistently delivering above standard service, including the cleanliness and working order of our rooms prior to our guests arrival. Thank you for sharing your experience to help us improve moving forward.

Kind regards,

Kelly

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2022

Stayed in the middle of a long road trip with our 1 year-old and dog. Encountered a problem with our room upon arrival. Lacey at the front desk was empathetic, flexible, and professional - she worked hard to ensure that our accommodations met our needs, which was immensely appreciated. Rooms were spacious and clean, and the neighborhood was lovely. Will visit again!

Date of stay: August 2022
Trip type: Travelled with family
Thank AlysonS333
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, Owner at Hyatt Place Arlington/Courthouse Plaza, responded to this reviewResponded 8 August 2022

Good day,

Thank you for sharing your your experience. I am sorry you encountered a challenge upon arrival. Lacey is an asset to our team and I am glad she was able to recovery your experience. Thank you for being our guests. We look forward to welcoming you back!

Kind regards,

Kelly

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2022

I stayed here for a long weekend on the way through town to some medical appointments. This was just about a perfect stay. The room was very comfortable and very clean. Breakfast was nice and parking was convenient to the hotel in the attached garage. The staff was polite and helpful. Location is ideal and in a nice part of town that is very near all of the major sites. There was a noise issue with a neighbor that I had to contact the front desk about several times before anything was done. Once the room was contacted, the noise stopped immediately and the rest of the night was very pleasant.

I can't recommend this hotel enough. My stay was about as close to perfect as a stay can get!

Date of stay: July 2022
    • Rooms
    • Cleanliness
    • Service
Thank Annie C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, Owner at Hyatt Place Arlington/Courthouse Plaza, responded to this reviewResponded 4 August 2022

Good day,

Thank you so much for your kind words. We are so pleased you enjoyed your stay, finding the location convenient, the rooms comfortable and clean and the team polite and helpful. Thank you for your recommendation. We hope to welcome you back in the future!

Kind regards,

Kelly

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2022 via mobile

Jeff keeps the TV behind the bar on MLB. There are several great restaurants very close: Delhi Dhabi, Takeshi Sushi, and Mejana (Lebanese). Also close to CVS and to the metro. Had the family with me and they enjoyed seeing DC while I was working.

Date of stay: July 2022
Trip type: Travelled on business
Thank thomas837
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, Owner at Hyatt Place Arlington/Courthouse Plaza, responded to this reviewResponded 31 July 2022

Good day,

Thank you for taking time to share your experience. I am glad you found the hotel clean and more importantly our team great! We hope to welcome you and your family back whenever your business or leisure brings you back to the area.

Kind regards,

Kelly

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Reviewed 30 July 2022

Nice hotel. Clean. Friendly staff. $25 a night parking though! Was not expecting that. Good option if visiting DC. Fireworks restaurant walking distance was really good. Amc movies also walking distance. Cute area overall.

Date of stay: July 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank GoPlaces20973903556
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
General Manager, Owner at Hyatt Place Arlington/Courthouse Plaza, responded to this reviewResponded 31 July 2022

Good day,

Thank you for sharing your experience. I am glad you enjoyed our location. We do our best to keep our parking rates competitive with the market and note fees prior to arrival and I apologize if it was not. Thank you for being our guest and we hope to welcome you back.

Kind regards,

Kelly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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