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Reviewed 27 June 2017

The staff is great. Stacey especially makes sure that I always gets my reward points. He courteous, prompt, knowledgeable, patient, and professional. You need to hire more employees like Stacey. The breakfast is always the best. I visit this hotel frequently to coordinate visits with my children.

  • Stayed: June 2017, travelled with family
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Review collected in partnership with Best Western
Thank jamesmY2875LU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2017 via mobile

Friendly staff and convenient location to mount Vernon. Room clean, but bathroom door didn't close. Just didn't fit door frame and bathroom was dated. Needed a new tub. Fantastic restaurant around the corner, El Paso. Easy walk over there and amazing authentic Mexican food. (Easier to walk than drive to restaurant)

Breakfast was pretty good and busy, but coffee was terrible. Biggest complaint, only instant coffee available....horrible. Overall, I would stay there again.

Stayed: June 2017, travelled with family
Thank lerikss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2017

Extremely friendly staff! Very good breakfast, the fitness room is basic but adequate. Hotel is undergoing renovation but is in good shape. Walls are a little thin so next door noise is present. Good location to Fort Belvor but Richmond Highway gets busy after 5PM

  • Stayed: June 2017, travelled solo
    • Value
    • Location
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Review collected in partnership with Best Western
Thank mu1976ls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2017 via mobile

I absolutely love this hotel. They have the best breakfast. The staff is pleasant, professional, and very helpful especially Stacy who addresses all of my concerns promptly with a smile. I recommend this hotel anyone appreciates good customer service.

Stayed: June 2017, travelled with family
Thank Jet717761
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2017

I was fully satisfied and will definitely stay at BW on future travels, if it is an option. Wifi was available. The room was spacious and clean, the bed very comfortable and the shower and bathroom were also clean. The shower worked nicely. Amenities were provided if you forgot something.. The room's style and decor was not outdated like some hotels,

  • Stayed: June 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank ginad735
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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