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All reviewsmount vernonfront deskgreat hotelthe breakfast areashort drivebreakfast staffindoor poolwafflesexcellent stayshuttle servicecomplimentary breakfasthuntington metro stationbusiness tripbed was comfortablewould definitely stay here againdc areafree parking
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Reviewed 8 April 2015

This hotel is very close to Mt. Vernon (only about a 5 minute drive). The staff was very welcoming and friendly. Great hotel for the value; includes breakfast and no charge for parking. Having just left Washington, DC, the prizes here were refreshing.

  • Stayed: April 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Kathryn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISMTVERNON, General Manager at Hampton Inn & Suites Fort Belvoir Alexandria South, responded to this reviewResponded 20 April 2015

Dear Kathryn S, from Dalton,

Your feedback on our hotel was so appreciated. Thanks again for letting us know that we took care of everything that you needed during your stay from the staff to our proximity to Historic Mt. Vernon. We can't wait to have you visit us again in the future.

Thank you from all of us at the Hampton inn & Suites Mt. Vernon/Belvoir for your wonderful review!

Sincerely,

Tracey Thompson
General Manager

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Reviewed 8 April 2015

We always stay at Hampton Inns, and this one was one of the larger ones. It was obvious that they were very short-staffed, as the cleaning help worked until the evening, every day. The pool was only opened from 5pm - 9pm -- 4 hours a day?! There was one woman handling the kitchen, and she walked out the third morning we were there. The custodial staff took over the kitchen (two men who did an excellent job, considering the circumstances!), and were seen assisting with room cleaning also. The fourth day, our room was not cleaned at all -- there simply was no one able to do it. The evening desk staff was excellent, the am staff -- not so much.
However, there was one person who exemplified what we've come to expect from the Hampton Inn franchise. The shuttle driver, Dale, was the SHINING STAR of this establishment -- he was professional, extremely polite and helpful, very pleasant to interact with, and knows the meaning of "customer service". We rate his performance as "EXCELLENT" -- Thank you, driver Dale, you saved the day!

  • Stayed: April 2015, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank AnneM727330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISMTVERNON, General Manager at Hampton Inn & Suites Fort Belvoir Alexandria South, responded to this reviewResponded 20 April 2015

Dear Anne M727330, from Cleveland Ohio,

I am so sorry that your stay was a disappointment to you and your family in the housekeeping and mornig front desk staff. We have since solved all of the issues you have mentioned and thank Dale for taking great care of you during your stay. Feedback like yours will only help us improve and make things better for our future guests. Thank you!

Respectfully,

Tracey Thompson
General Manager

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Reviewed 7 April 2015

Fantastic stay. Room was spacious and very clean. Staff was helpful with any questions. Took the free shuttle to the Metro and Dale the driver was fantastic. Called Dale when we were ready to come back and he came in a very short time even though it was rush hour on a Tuesday. Excellent way to stay out of DC but can go and see it without driving in the traffic.

Room Tip: Second floor toward rear is easier to get to.
  • Stayed: April 2015, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Beverly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISMTVERNON, General Manager at Hampton Inn & Suites Fort Belvoir Alexandria South, responded to this reviewResponded 20 April 2015

Dear Beverly G, Alexandria VA,

We sincerely appreciate your five star rating on tripadvisor. Our staff takes great pride in making sure the hotel is clean and the service meets the guests standards. I have passed onto Dale your glowing review and will share your feedback with every staff member.

Thank you again for your review. We look forward to seeing you in the future.


Respectfully,

Tracey Thompson
General Manager

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Reviewed 5 April 2015

We stayed at the Hampton Inn while visiting DC. It was very convenient to the metro station that we used to go into the city. Very close to Mt. Vernon. Great breakfast daily!! We were given a suite with a King bed even though our reservation was 2 Queen beds. Enjoyed the extra space!

Room Tip: Laundry is on the second floor.
  • Stayed: March 2015, travelled with family
    • Value
    • Rooms
    • Service
Thank LeeG62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISMTVERNON, General Manager at Hampton Inn & Suites Fort Belvoir Alexandria South, responded to this reviewResponded 21 April 2015

Madame,

Thank you for your review! As you mentioned, we are very conveniently located to both the Huntington Metro station as well as George Washington's Mt. Vernon Estate.

I'm glad you enjoyed the complimentary suite upgrade! Come back and see us soon.

Regards,

Tracey Thompson
General Manager

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Reviewed 3 April 2015

The room was very clean. The bed was very comfortable. internet service was good. There was a good assortment for continental breakfast. I would definitely stay again. Staff were all pleasant and check in and out was easy.

  • Stayed: April 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank Jackie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HISMTVERNON, General Manager at Hampton Inn & Suites Fort Belvoir Alexandria South, responded to this reviewResponded 21 April 2015

Madame,

Thank you for your review! We pride ourselves on being both a business and family friendly hotel, so I am glad to hear you say we met and exceeded your hotel travel needs.

We look forward to seeing the next time your business brings you to the Northern Virginia/Washington DC area.

Regards,

Tracey Thompson
General Manager

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