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All reviews front desk free breakfast free parking dc area huntington metro station richmond highway bagels pool and hot tub short drive sitting area laundry room the free shuttle service a great place to stay pull out couch would stay here again old town two queen beds
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Reviewed 13 March 2016

We enjoyed our stay at this hotel on the outskirts of Alexandria. Like all SpringHill Suites, the room was spacious and had enough breathing room for 2 adults and our 3 kids. The hotel had plenty of parking and it's free! That's a big perk in the DC metro area, especially considering that you are still close to both Old Town Alexandria and DC. The hotel also provides a shuttle that runs to the Huntington Metro station. We didn't use the metro because it was considerable cheaper for 5 peope in early March to drive into DC and park in the Reagan Building garage (especially on the weekend).

Breakfast was served for free every morning. Kids were disappointed that the waffles appeared to be reserved for the weekend only but they had a nutritious breakfast every morning. The indoor pool is very small but it has an on duty lifeguard and the kids enjoyed their swimming after a day of walking in DC.

This hotel is a great value in pricey DC/Alexandria!

Date of stay: March 2016
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank RubberDuckyJJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2016

BEDBUGS!!!!! My family travelled to VA for a funeral and booked approx. 15 rooms for 2 nights and we've come home traumatized. We examined the beds and headboards for bugs when we arrived but found none. Because of prior experience with traveling and bringing home bedbugs, my sister has taught the family to be vigilant about avoiding infestation. My sister saw a bug crawling up a curtain and captured it to verify it was a bedbug. She went on to capture another one on a desk. My mother (was staying on another floor) captured 3 and saw 1 in her bed when she woke in the morning.

The info. was brought to staff, who was aware of the problem and said management refuses to treat hotel. They refused to put us in new rooms/hotels. I'd expect this from a lower rated hotel but Marriott? SHAME! Refused to move us!

Room tip: Get top floor. Walls are floors are very thin.
Date of stay: February 2016
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
6  Thank Norine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva A, Front Office Manager at SpringHill Suites Alexandria, responded to this reviewResponded 2 March 2016

Dear Norine T,
Thank you for taking the time to review your stay at our property. We are sorry to hear about the loss of a loved one. We send our condolences to you and your family and are saddened to hear your experience at our hotel during such a difficult time. We care deeply about every guest’s experience and take hotel hygiene and sanitation very seriously. We have proactive measures for pest presence including routine pest control prevention and our associates are also trained to identify and report any signs of pests. We are proud to declare we have never had an infestation of bed bugs, so the news of your report was very concerning to us. The hotel has completed a thorough investigation to this claim using a professional third party company. The results conclude no trace of pests in our rooms. We would be happy to share the reports with you and discuss further. Please contact us directly at (571) 481-4441 so that we may offer our direct apologies once again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2016 via mobile

Great check in ( I can't remember the mans name that checked me in) but he was great! check out wit nayab was great! Spacious rooms,great customer service,amazing location,overall a great stay!! I would recommend this hotel to other people!

Date of stay: February 2016
Trip type: Travelled with family
1  Thank ktm586
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva A, Front Office Manager at SpringHill Suites Alexandria, responded to this reviewResponded 2 March 2016

Dear ktm586,

We think Oliver and Nayab are great too and I am glad to hear you enjoyed your check-in and check-out experience with them. Thank you for your review and recommendation. We look forward to seeing you again in the near future!

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Reviewed 12 February 2016

Close to the convention we're attending, the SpringHill Suites are pleasant rooms with a wonderful staff who are very accommodating. Extra towels, toothpaste and razors provided gratis; a gym, pool, and hot tub kept in excellent order. Christian is one of the most helpful hotel staff I have ever encountered. The location is excellent, with lots of useful businesses within walking distance and only a short drive from the airport and DC monuments.

Date of stay: February 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank DerBobenfogel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva A, Front Office Manager at SpringHill Suites Alexandria, responded to this reviewResponded 18 February 2016

Thank you for your detailed review DerBobenfogel! Our close proximity to many businesses and attractions is very convenient for our guests. We are glad to hear you enjoyed our amenities and that Christian was able to, "WOW" you with his service. We look forward to welcoming you again next time your convention is in town and for your other travel needs in the area.

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Reviewed 7 February 2016 via mobile

Room was fairly large, clean well stocked. Front desk staff and shuttle driver were all friendly and helpful. Free shuttle to metro and free self parking a plus. Breakfast was pretty good with a decent selection. Would stay here again because of the location and freebies.

Date of stay: February 2016
Trip type: Travelled with friends
Thank rsiegel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva A, Front Office Manager at SpringHill Suites Alexandria, responded to this reviewResponded 18 February 2016

Dear rsiegel,

Thank you for taking the time to review your stay at the SpringHill Suites by Marriott Alexandria. Our extra amenties and proximity to the Huntington Metro Station is a winner for many of our guests and I am thrilled you were able to experience it. Your feedback on our staff will be shared with them as well. We look forward to hosting you again when you find yourself in the Alexandria area!

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