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Reviews (620)
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Reviewed 9 June 2016

Enjoyed my stay...shuttle to station and train into Washington DC...very acceptable breakfast and that comfy bed! Parking always available. Fresh, filtered water and coffee in the lobby available at all times. Very friendly and helpful staff. Thank you!

  • Stayed: June 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank lyndag242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at Old Colony Inn Alexandria, responded to this reviewResponded 15 June 2016

Dear lyndag242

Thank You for being our Guest and sharing your experience with others on Trip Advisor.

We are very pleased that you found our Team to be Friendly and Helpful and look forward to having the Opportunity to serve you again in the Future.

Sincerely

David Monroe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2016

It has been many years since we have stayed at a Best Western hotel. On arrival we received a nice welcome but unfortunately it was not an indication on what was to come. The decor, paintwork, carpets and general cleanliness all badly need attention . In our bathroom there was a large damp patch on the wall, the paint was flaking off onto the carpet.( see photo) The bed linen and towels were not white but gray. The result was that we found no pleasure in being in the hotel. The carpets throughout the hotel need changing and the paintwork needs to be redone. The breakfast buffet however was good. The covered parking was good and the shuttle service was efficient. Our conclusion is that we did not have what we expected for our money. We did not tell the hotel management as there was nothing in the immediate that they could do to improve things.

Room Tip: Don't stay here until it has been refurbished!
  • Stayed: June 2016, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank saucon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at Old Colony Inn Alexandria, responded to this reviewResponded 8 June 2016

Dear Saucon

Thank You for Posting your review on Trip Advisor and sharing your observations with us. I will certainly share these with our team and do everything possible to remedy the conditions that you noted.

Please contact me at your earliest convenience so that we can discuss your experience further and see what can be done to get you back for another try !

I can be reached at 703-739-2222 ext 301, or via e mail at dmonroe@chrco.com

Our Goal is that Every Guest have a Fantastic Stay and that we become their preferred lodging choice while visiting the Washington DC, Alexandria region.

David Monroe
General Manager

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Reviewed 7 June 2016

Picked this hotel due to it's proximity to the Pentagon for the Rolling Thunder Rally. The quality of the room and facility exceeded my expectations. This hotel will remain on my radar for future stays.

  • Stayed: May 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Vernon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at Old Colony Inn Alexandria, responded to this reviewResponded 8 June 2016

Dear Vernon P

Please know that my team and I appreciated having you as our guest. While we acknowledge that we cant be all things to all people, we are extremely pleased that we exceeded your expectations !

The Best Western Old Colony is not a big hotel, but we lack in size, we make up for in Personalized Service, Cleanliness and Value.

I hope you have the opportunity to visit again before the next Rolling Thunder, but if not, be sure to spread the word about our Great Little hotel !

Sincerely

David Monroe

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Reviewed 6 June 2016

I find it always a bit peculiar when people want to pay Days Inn prices but expect Mandarin Hotel Standards. Yes the BW Colony Inn is a bit vintage and that shows in some places, but our room is really clean and kept very tidy by housekeeping, the staff is helpful and friendly, the room features a fridge, tv, coffeemaker, desk and chair and for breakfast uo can have sausages and omlett with you toast, waffles, fresh fruit and some yogurts. Free coffee and Ice are available, and the hotel has a fee shuttle that takes guests to the nearest airport, Metro Station or Kings Street, i.e. Old Town Alexandria. We have stayed here for two nights and have another two to go and we ahre really happy with our choice.

Room Tip: Second floor to the back
  • Stayed: June 2016, travelled as a couple
    • Value
    • Sleep Quality
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Thank Sabine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at Old Colony Inn Alexandria, responded to this reviewResponded 7 June 2016

Dear Sabine

Thank You for being our Guest and Posting your review on Trip Advisor. We certainly Pride ourselves on offering travelers the Best Value in the Alexandria and Washington DC area, but also strive to provide the Best Personalized Service at any price.

We look forward to having the Opportunity to serve you again in the Future and hope you continue to spread the word about the Best Western Old Colony Inn !

Warmest Regards

David Monroe

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Reviewed 27 May 2016

I picked this hotel on the advice of a coworker and was not disappointed. The shuttle was wonderful. Stops included the Airport for pickup and drop-off, the Metro station, and dinner each night. The hotel staff were friendly and professional. The room was simple, but clean. The beds and pillows were better than expected. The breakfast was nothing special, but it was clean and there was hot food as well. The coffee wasn't bad either. I'd strongly consider staying there again.

  • Stayed: May 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Robert V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David M, General Manager at Old Colony Inn Alexandria, responded to this reviewResponded 28 May 2016

Dear Robert F

Its always great to hear from a satisfied Referral. Building relationships and honoring that trust through consistency is always our goal.

We are very pleased you enjoyed your stay, and would appreciate you telling more friends and co workers about the Best Lodging Value in Alexandria.

Thank you for choosing to be our Guest and we look forward to having the opportunity to serve you again in the future !

Regards

David Monroe
General Manager

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